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Lufthansa

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38 Reviews & Complaints

Top Customer Complaints & Reviews:

I had to take care of some business in Frankfurt and I took a Lufthansa flight from Los Angeles to Frankfurt (which was incident-free) and a Frankfurt-LAX flight back. I had a business class ticket.
On June 27th I boarded a flight on Lufthansafrom Frankfurt to Los Angeles. My seat was next to a very obese woman.
My Husband and I flew on Lufthansa Flight no LH 756 from Frankfurt to Mumbai on 30th July 2008.


Latest Reviews:

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Sitting next to an obese person
HUNTINGTON BEACH, CALIFORNIA -- On June 27th I boarded a flight on Lufthansafrom Frankfurt to Los Angeles. My seat was next to a very obese woman. It was an ...
-- Complaint Posted by Dorislarson on 08/29/2012

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Excellent Airline -- Complaint Posted by Samboulis on 05/13/2012

Lufthansa openned Miles and More account without my permission. Will not release miles. - Miles and More
DENVER -- I've been flying Lufthansa for over 12 years. In general I was pleased with their service. During all these years I used United ...
-- Complaint Posted by Sbajovic on 01/09/2012

LO398 Flight Cancellation - Flight Cancellation
Flight Cancellation 1. When it was my turn after lining up for quite a while to rebook my flight, I asked the LH staff what ...
-- Complaint Posted by Icogan72 on 10/20/2011

Handling of delayed luggage claims - The compensation offered
We were flying Lufthansa last week for a one week vacation abroad. Two out of three suitcases didn't arrive with us. We only ...
-- Complaint Posted by Alex.gurman3 on 07/15/2011

Reimbursement for lost luggage expenses - Lost luggage
My luggage was delayed during my recent trip to Europe. It got Lufthansa over a week to deliver it to me (it was Christmas and ...
-- Compliment Posted by Martin_Vancouver on 06/29/2011

Insufficient compensation offer for a horrid experience with Lufthansa's "Associated Airlines" - Broken Seat, Misinformation during flight, Missed Connecting Flight due to delay
DELAWARE -- Satisfied with German airline Lufthansa we booked a flight to Mallorca on April 26 2011. Toronto-Newark-Madrid-Mallorca. Lufthansa ...
-- Complaint Posted by Sharing Info. on 05/26/2011

Telephone & web customer service - Rude and dishonest customer service
I have reservations to fly from San Diego Ca. to Venice Italy in Business Class tomorrow 5/9/11. I attempted to contact their ...
-- Complaint Posted by Bruce s on 05/08/2011

Terrible experience with travel reservation and baggage - Travel from US to Eastern Europe via Lufthansa Airlines
US Travelers - If you have a choice to go with any other airline rather then Lufthansa - it will save you time, money and ...
-- Complaint Posted by Ustraveler on 04/30/2011

Worst customer service ever
Written by Erol Gunes. My mother-in law (Nedafet Haciomeroglu) had a ticket from IST to Washington, DC with a transfer flight ...
-- Complaint Posted by Erolgunes on 04/19/2011

Be aware buying tickets using Miles and More - Incentive Program bad business - for you!
You can buy flight tickets and make use of bonus points via the Lufthansa Miles and More program BUT be careful! Just bought ...
-- Complaint Posted by PeterR on 03/30/2011

Stay Away From Lufthansa Airlines if You Are Business Traveler - Travel
Lufthansa have lost my luggage (reported) three days ago (March 27, 2011) and they still do not know when I will get it! It was ...
-- Informative Posted by Lesk on 03/30/2011

Terrible Customer Relations Department - Anything but the best way to fly - International Travel with Lufthansa
With a check-in time set for 2AM in the morning, on the return leg of an international trip with my 6 and 8 year old daughters, ...
-- Complaint Posted by GoldStarAllianceFlyer on 03/04/2011

Lufthansa--Poor, Poor Service, Please Read
EAST MEADOW, NEW YORK -- I'm waiting to see whether Lufthansa will keep ignoring my letter, sent 3 weeks ago. After their flight arrived late (from Geneva ...
-- Informative Posted by Consumerfeedbacking on 08/08/2010

Poor customer relations - Reservations
Ever since Lufthansa allied with United (the worse airline in the skies) they have dragged themselves down to United’s level. Yesterday ...
-- Complaint Posted by Traveler17 on 08/06/2010

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