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Macys

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78 Reviews & Complaints

Top Customer Complaints & Reviews:

The employees in the Housewares Department of Macy's are extraordinary. Every time I shop in that department, the employees go above and beyond to help me find what I'm looking for.
My wife bought a pair of earrings in fine jewelry for $2600. The saleswoman Nancy took the tags off the earrings and stuck them to the receipt and told her that she could return them in 30 days.


Latest Reviews:

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Macys' Worry No More Furniture Protection Plan - Damaged Leather Couch
BROOKLYN, NEW YORK -- I purchased a couch less than 7 years ago and it is brown leather. The policy I purchased under " Worry No More" has a warranty ...
-- Complaint Posted by Peonydelia on 03/28/2013

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My Calvin Klein Coat - Coat
LANGHORNE, PENNSYLVANIA -- Ive already emailed my complaint yesterday I am waiting on a response they emailed back that they received it so I want to know ...
-- Complaint Posted by Hollymhughes on 01/30/2013

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Fake "Sales" - Macy's "Sales" -- Complaint Posted by DPC.Comment on 11/22/2012

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Avoid Macys Online Retail - Incomplete Orders
NEW YORK, NEW YORK -- Macys online shopping is among the worst on the net. My first experience involved Paypal purchases. Twice my order was cancelled ...
-- Complaint Posted by Weenubbin on 09/29/2012

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What's really on sale?
TROY, MICHIGAN -- Although I have a Macy’s credit card, I very seldom use it. Mainly, I purchase gift cards for clients/friends/relatives. ...
-- Informative Posted by Ponie on 05/29/2012

Fine Jewelry
My wife bought a pair of earrings in fine jewelry for $2600. The saleswoman Nancy took the tags off the earrings and stuck them ...
-- Complaint Posted by Revan on 12/03/2011

Miracle at Macy's
MIDDLETOWN, NEW YORK -- The employees in the Housewares Department of Macy's are extraordinary. Every time I shop in that department, the employees ...
-- Informative Posted by Venice09 on 11/29/2011

Misleading/Outdated Listing
ONLINE -- This Tuesday there was a "one day sale" event at Macy's in store and online. I spent about 40 minutes adding items to the cart ...
-- Complaint Posted by Rtran302564 on 11/17/2011

Paying Online
Last Thursday I went to the Macy's website to pay my bill and got: We are sorry our payment system is currently unavailable. ...
-- Complaint Posted by 2inform on 11/03/2011

Feel robbed - Martha Stewart Enamel Pots
DANBURY, CONNECTICUT -- I had 4 Martha Stewart Enamel Pots. I loved them. However there was a recall on them and you were told to return them to Macys ...
-- Complaint Posted by Steph.green23 on 10/20/2011

Macy's mislead first-time card holder - Macy's credit card
I opened a Macy's credit card and as a new customer a number of the sales clerks stressed that I would receive 20% the purchases ...
-- Complaint Posted by Ellen.molle765 on 10/19/2011

Advertisement Complaint -- Informative Posted by Carolynpharo on 09/07/2011

Superior Customer Service - Locating Proper Size Pants In Stockroom.
ON LABOR DAY I WAS SHOPPING IN THE IMPULSE DEPT. AT MACYS FASHION SHOW MALL, LAS VEGAS NV. I FOUND A MARVELOUS PAIR OF DESIGNER ...
-- Compliment Posted by EJGEE on 09/05/2011

Very Poor Customer Service
I was shopping at Macy's at Lenox in Atlanta this weekend. I would think that the principle way to bolster sales in this economy ...
-- Complaint Posted by Cpaul.wish on 09/05/2011

"Worry No More" is Bogus - Mattress Cleaning
First let me explain that I have lost sleep because of this (literally). When I made the my mattress purchase $1200 worth, I ...
-- Complaint Posted by Mpichardo4446 on 07/05/2011

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