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Made in USA
Posted by Mumsy03449 on 09/22/2011
I want to buy American Made. I needed a new Microwave oven. Checked them out on line and found one that listed all the feature and said, (MADE IN USA). Got it home, set it up, opened the door, and there it was Assembled In China. Now that to me is not Made In America. If any part was made in USA then all should be and that is how the assembly lines put people back to work. It can be done. The United States needs to be working again here at home. you can be the first to put the assembly of the GE Microwave oven back to work. You should save this country not China. I'm very disappointed that the word China was on the lable inside the door where consumers could not see it till they got it home. The inside lable should have read Asssembled in the USA. This is my feelings that to many jobs have gone out of the country. I would appreciate acknolegment of this review with a reply.

Thank you.

Loretta Jackson.
Wyoming, Mich.
email- Mumsy034@Comcast.net

     
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Posted by leet60 on 2011-09-23:
I suspect you will have a long search to find a product that is 100% made and assembled in the USA, especially for electronics.
Posted by Slimjim on 2011-09-23:
I agree with the poster, that is not made in America and should not say such. Lee is right and I'm not sure there even is a US totally made microwave out there. Long gone are Litton and Amana Radar Ranges. Magic Chefs and Maytags use to be American made 15 years ago, but I doubt they still are, if they exist at all, but still may be worth checking.
Posted by Bernie on 2013-08-21:
I am so sick of see China it hurts. What they make will last maybe 6-8 months, just about time for the warranty to run out. I purchased a Sharp Microwave about 6 months ago from Target and heard this strange noise this evening when I was cooking some Green Giant Steamers, and ran up to the kitchen and it looked like it was lightning in the microwave. This going back to Target tomorrow! Not only is it some of the electronics, but anything that is of a so-called leather type material, whether it be shoes or watches, it breaks me out terribly and the rash takes almost a month to go away and that's with prescribed creams. I'm through, I'll go back to cooking on the stove, only if the pans are certified Made in the USA and slowly I am getting China out of my house. It may take a while, but it is certainly worth it. We Americans need to really wake up and stop letting outsiders control out lives. Unbelievable, never thought I would be writing something like this. It's a shame, but we all need to actively do something about it. We're buying and using trash and junk!
Posted by glove11 on 2013-10-16:
Totally agree with you Bernie,not unless people in this country will stop buying any product from China, then nothing will change because shoes/retailer will keep supplying their shelves from China.No wonder why we lost U.S jobs .
Posted by Brian on 2013-10-17:
I bought a craftsman saw and I got home and the saw did not work I press the trigger on it and only the lights came on it its a piece of junk.
Posted by Brian on 2013-10-18:
I Went To The Store To Buy A Microwave And All Of Them Or Made In China Thats No Good.
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Overcharging
Posted by GANNON0123 on 09/10/2005
BLOOMINGDALE, ILLINOIS -- I have shopped 5 times at the new Meijers that opened in our area. Every time I go to this store I get overcharged. When they advertise a product on sale such as all pepsi products they do not enter all of the products for pepsi in the scanner so some of the items will ring up at full price. This is an ongoing problem with Meijer at all of their stores. In 2 months I have been overcharged at total of $60.00. This should not happen. I do not have a problem with other stores why can't Meijer get their prices right?

I contacted the company and they are so rude. They said they care about customers and would forward my complaint to a regional manager who would call me. In 3 mo's I have not received that phone call. They really don't care about their customers or they would try and correct their problems.

The funny thing is I was in another store today and the lady behind me was saying how she got overcharged my Meijers. I told her this was an ongoing problem I will never shop the store again. It's not worth my time and gas to have to keep trying to correct what they should be doing in the first place. She had purchased diapers 1 package and when she got home found out she had been charged for 3.

I will never never shop this store again. I will give my business to someone who cares. I shop wal-mart and never never have problems with overcharges or returns at their stores. I will go back to them as they care more about their customers. As least if you have a problem with them they will call you back.

     
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Posted by UnIcOrN_LoVeR on 2005-09-10:
Do you realize you left your caps-lock on? It makes it really difficult to take your complaint seriously.
Posted by tander on 2005-09-10:
Are you serious asking such a thing, since when can't you take someone serious for having caps on?
Posted by Anonymous on 2005-09-10:
WHY DO YOU WRITE IN ALL CAPS????
Posted by CrazyRedHead on 2005-09-11:
And it took you 5 trips to decide not to go anymore. It would have only taken me 2 to realize this and not go anymore.
Also, you need to drop the ALL CAPS. It doesn't make your letter any more important and it is hard to read. It also doesn't make anyone want to read you letter any faster than the guy with good letter writing skills.
Posted by UnIcOrN_LoVeR on 2005-09-11:
Tander: Would you submit a resume to a potential employer in all caps? Would you turn in a college thesis in all caps? You shouldn't write a business correspondence in all caps for the same reason you should proofread and spell check: professionalism.
Posted by Ponie on 2005-09-12:
Although I agree a letter in CAPS is difficult to read, I find this letter difficult to BELIEVE. 5 visits=$60 overcharge? That averages $12 each time. Didn't you notice your bill was a lot higher than you expected? You know all those places along the long aisle after you leave the checkout lane? There's one marked 'Customer Service.' One stop there and your problem would hve been corrected. Also, they would have the chance to make a correction in their computer system. I don't know IL law, but in MI had this taken place, you'd have had a windfall of $$. Regarding the special that Pepsi ran a couple of weeks ago: You had to purchase the whole complement of 4 units to get the 5th free along with the $5 rebate instructions. Anything less and you paid regular price. One bit of incorrect information supplied: A complaint registered is not referred to a 'Regional Manager.' It's referred to the 'Store Director.' If it can't be resolved there, it's directed to a 'District Manager.' This is first-hand knowledge because I've gone through it. However, after shopping Meijer, Inc., for over 25 years--that's a pretty good average. Just this past July, they finally tightened up on what I considered a very generous return policy. If you don't have a receipt, you don't receive a refund/exchange. You have access to the internet--why not go to their website and sign up to get occasional surveys as I have? You can vent your frustrations there and I know there will be a follow up. Just about two months ago I received a phone call from the Store Director merely because I complained they were out of advertised specials only two days into the sale. I was justly compensated for my input. I find Meijer's to be one of the better discount stores at which to shop and think GANNONO123 just wants to vent.
Posted by Anonymous on 2005-09-16:
Tander, if you work & have email where you work, I want you to try something: next time you have to send an email to your boss, a client, etc., do it in all caps (which is the equivalent of yelling). You should get some great results.

No charge for the advise.
Posted by holycrap on 2005-11-30:
a glutton for punishment
Posted by mark_2222 on 2007-08-02:
I have been overcharged many times as well. Just got a letter from Meijer informing me to shop elsewhere. Guess when you point out being overcharged at Meijer stores, the company frowns upon it. Is that how companies treat good customers now?
Posted by /\ Idiot on 2010-02-03:
Most of the time when this happens you are not being over charged, you are not reading the sale sign. I suggest reading it next time... the whole thing, not just the embolded random price, but also the smaller print which states what it is you need to buy, how much of the product you need to buy, etc. You'd be shocked to find this works, and in fact you were never over charged to begin with, you were just too lazy to read the entire sign.
Posted by v.m. fester on 2013-06-28:
I read the tag correct the blouse was 22.00 on the tag ,Meijers charged me 24.00 how can I be wrong , not any sign saying will be charged 2.00 more for processing. please do not shop at this store, they are crooks.!!!!!!!!!!!
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Pricing
Posted by on 12/04/2001
I have been in Meijer's stores several times in the past few weeks. It seems that most items are not priced at all. This is against the law in Michigan. Products MUST be priced individually or on the shelf. Neither is visible for 5 out of 7 products that I purchased on one of my trips to Meijer. It seems that this is a practice that is statewide if not just district wide because I have shopped at Meijer stores in Shelby Township, Washington Township, and Fraser. What is Meijer going to do about this problem?

To help keep me as a potential future customer, I would like the following:

Products to be priced according to the laws and regualations set in the state of Michigan.

At the very least I would like a response from your company regarding this incident. Thank you for your time.
     
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Posted by Smooth23 on 2005-06-07:
This is a consumer review site, not a place where actual companies give a crap about what you say. I also live in michigan and would love to see any law that says each item must be priced individually. If you do find it, I bet there is a provision that says if they don't price each item they have those price check things in the store.
Posted by AML on 2006-05-16:
It's true. According to the following website: "Also enacted in 1976 was the item-pricing law, which requires prices to be clearly marked on individual items for sale (with certain exceptions), the volume and availability of advertised items to be posted, and a rain check offered if an advertised item is not available."

http://www.michiganinbrief.org/edition07/Chapter5/ConsumerProtect.htm
Posted by lswookie on 2007-03-02:
This seems to be a company wide phenomenon. The prices are missing for the majority of products at the Springfield, IL store as well. My wife likes the atmosphere at Meijer, but I'd rahter go to Walmart or Target, where I know what the prices are before I get through the checkout.
Posted by mark_2222 on 2007-08-02:
The Springfield Illinois store is bad on overcharging customers at the checkout line. I have been overcharged many times over the years, and when I pointed it out to the Manager and Corporate office, I received a letter in the mail, informing me to shop elsewhere.
Posted by FV on 2008-07-24:
The Michigan Scanner law requires that all items, save 25 "classes" within each store, MUST be individually tagged, not counting items sold "in bulk" like bulk candy. Furthermore, they must have a list of those 25 items posted somewhere in the store. There is no provision for the price check things. I've read the actual law, and it's very clear.
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Know who your dealing with
Posted by Works on 09/16/2009
GRAND RAPIDS, MICHIGAN -- I was once an employee of Meijer and left because I was 8-balled for whistle blowing. I am not a previous disgruntled employee but someone who has a business degree and understands how business works but had to learn through the school of hard knocks how business works for Meijer.

This is not your standard typical company. This company is all about alienating itself to such the extent that the expense it generates by mistreating it's own employees and constantly mismanages it's own leadership that it cannot afford to provide the basic necessities to create and maintain a pleasurable consumer shopping experience for YOU the consumer! They will not train anyone! Unless of course you truly believe that one can achieve all the necessary training by computer modules. When something is not right or goes wrong anywhere within a store, the first order of business is to determine where to place blame. Once blame is cast, chaos is then instilled which may very well include a store director or a district director yelling at the employee in the middle of the sales floor while YOU the consumer watches. That would be the standard morale builder that upper management will hope that it brings the employee down enough to either step down or quit. But if that fails then the employee will be placed under a microscope and management find that one mistake the employee will inevitably make or made 10 years prior and fire them for that. They usually look for things like if he/she were caught that one time shop lifting when they were 15 years old and the records are juvenile and sealed but because he/she didn't reveal that information on their application they will terminate the employees employment and deny unemployment benefits because they lied from the onset. All this even though he/she is now 45 years old and was turned into a scape goat over someones agenda to get the fashions department in the order they wanted.

So the next time you shop at Meijer and you become disgusted about the conditions or the incorrect pricing or the lack of customer service or the lack of cashiers, think about it! This is how corporate Meijer wants it. You are in their store NOT YOURS! YOU will play by their rules NOT YOURS! EVERYONE will tow the line or there is the door NO EXCEPTIONS including YOU the consumer!

I did not make this up! The examples I wrote were truly examples! Much much worse takes place every single day! If you don't believe, just go to your neighborhood Meijer store and observe for yourself. You will see all this in all it's glory at the Wyoming Michigan store. No one is happy and no one wants to be there but then why should they, back stabbing gets old after awhile whether giving or receiving.

For YOU the consumer, good luck! You may seriously want to consider other alternatives unless of course you support diseased corporate environments of such!

By the way, the survey they ask of you on every receipt over $10.00 is designed to rid itself of whomever they can blame for your complaint. So before you get too detailed about your complaint, think about who's life your going to disrupt as a result of your complaint because honestly, where this company is concerned everything that happens is the dictate from upper management. Everything is done in accordance to a written process, EVERYTHING!

     
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Posted by Anonymous on 2009-09-17:
"I am not a previous disgruntled employee"

But yet you say this.......

"They usually look for things like if he/she were caught that one time shop lifting when they were 15 years old and the records are juvenile and sealed but because he/she didn't reveal that information on their application they will terminate the employees employment and deny unemployment benefits because they lied from the onset. All this even though he/she is now 45 years old and was turned into a scape goat over someones agenda to get the fashions department in the order they wanted."

It's ok to be upset, just don't fib about what you're trying to do.
Posted by MaggieMcT on 2009-09-17:
The employment applications we use have a very specific statement that if you lie on it, you're gone. The sad part is, we've had to turn down people who lied about something (like a DUI) that wouldn't have been a problem if they'd been honest.
Posted by Alain on 2009-09-17:
Classic two sides to every story.
Posted by PepperElf on 2009-09-17:
sounds like
Posted by clutzycook on 2009-09-17:
sounds like a disgruntled former employee to me...
Posted by Alain on 2009-09-17:
Objectively speaking, you'll be happier not working for them anymore.
Posted by PepperElf on 2009-09-17:
and there are worse things than being fired for lying on an employment application


knew a guy who screwed up his clearance paperwork for the military and they pulled his clearance and kicked him out of his workshop (cos you had to have a clearance to work there)

and he was lucky cos... on those things they say they can also find you up to $10,000 if you lie
Posted by Anonymous on 2009-12-07:
Whistle blowing won't get your fired. No company would set themselves up for a lawsuit for doing that. What did you really get fired for? Lieing on the application?
Posted by anon on 2013-07-12:
I have been working at meijer for almost 2.5 yrs. I experience the same crap. Its so stressful. And I'm affraid to lose my job everyday. And all the management does is yell at me.
Posted by anonymous on 2013-12-10:
My husband was fired for violating company policy. What was he fired for, you might ask? He was fired for going outside the store with a fire extinguisher and helping a customer put out a fire in his vehicle. No injuries, no damage except for the customer's dashboard. The customer thanked him repeatedly for helping him save his van and any other nearby vehicles. I guess company policy doesn't include helping customers in obvious distress.It's now wonder Meijer has only 20% of it's original employees since it opened 4 years ago.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Customer Will Never Shop at Meijers Again
Posted by Nancy3530 on 07/18/2013
COLUMBUS, OHIO -- They threatened to have me arrested for couponing. I was only using manufacturer coupons if cashier and register take coupons them I'm not doing anything wrong. They really lost a very good customer. I did all my shopping at Meijer for the nine people who live in my home. I purchased all my food items dog food all household school clothes school supplies most of Christmas shopping almost every cashier knows me by name there was a girl who works at service desk and she always treated me very unkind and I'm sure she had a lot to do with this.

And I've heard many other people complain about her and the general manager does not do a good job I have been shopping at this Meijer since the day it opened but never again and I also worked at this store as a vendor but I quit my job just I wouldn't have to return to this store.
     
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Posted by CU on 2013-07-18:
There is SO much more to this story.
Posted by Old Timer on 2013-07-18:
Would sure like to hear Meijer's side of this one. I know markets are starting to fight back over the extreme coupon shoppers. Nancy, your review does have some other issues to it though.
Posted by John Nicholson on 2013-07-18:
We do most of our shopping at Meijers. Never a problem using coupons. Much more to this story to be told.
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"Fake" ID
Posted by Julieb123 on 06/16/2010
CARMEL, INDIANA -- I have been shopping at Meijer in Carmel, IN for years and more recently going there weekly for odd grocery items and liquor. After March 2010, Indiana passed a new law where everyone is carded no matter their age if they are purchasing liquor at a store. My boyfriend and I are both 24 years old, get carded frequently, but have never been denied alcohol because our licenses are valid until 2013. He has the old IN state driver's license though, which has seen better days, while I have the shiny, bright new one. Until several weeks ago, Meijer employees never seemed to notice a difference between our ID's and allowed us to spend 100's of dollars in alcohol and groceries without a peep. This changed when my boyfriend was checking out and the cashier said his license was invalid. He explained that he used it almost daily at their store with no issue and she called for her manager. The woman who came over was extremely rude about this, exclaiming that his ID wasn't real and he could not purchase his alcohol. We went back in later that evening and used his ID to buy the same bottle of alcohol with no problem but were baffled by her behavior.
Today, my boyfriend went in to buy a couple of items, was carded again with no problem but left his credit card at home. He came back to Meijer to pick up his items in the Customer Service area and the same team leader was back there checking people out. Coincidentally, she would not let him purchase his alcohol, claiming his ID was fake again even though fifteen minutes earlier he was old enough to buy it.
I heard about this reoccurring issue with the woman and called the store to speak with the director. He told me the team leader had no right to turn a customer down simply because she 'thinks' an ID is fake but rather must type the ID number in the system. I've never seen her do this before. The director said to ask for him the next time we made a purchase and had an issue with her so he could address it properly.
My boyfriend went in later that evening to purchase his items behind Customer Service and before he could ask for the store director, the team leader denied him and exclaimed that she was the one he spoke to.
I contacted the corporate office via email and will be calling them during regular business hours tomorrow. I am so upset that I printed out my bank statement to illustrate just how much money I spend at Meijer a month. It's pathetic, but I have spent almost $1000 at Meijer and that is just on myself!
     
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Posted by Venice09 on 2010-06-17:
Are you saying that your boyfriend's driver's license is in such poor condition that it looks fake? If so, maybe a solution to this problem is for him to get a replacement so that its validity is not in question. Or you could always shop elsewhere because it doesn't seem like he's going to be guaranteed the purchase of alcohol at this particular store with his current ID. It sounds like it's always going to be a hassle.
Posted by Sheriffs Uncle on 2010-06-17:
Venice, it sounds as if he has a style that has been upgraded, and that his will be too, eventually. And maybe having the old style, along with it being old and handled a lot is making this one clerk think it is fake. If it were me, and the ID was legit, I'd go straight to that store Director and have him/her verify that it is good, and then have them inform the snotty clerk that the I.D. is good. I wouldn't want to have to get a new I.D. just because one clerk/jerk at Meijer didn't like the way mine looked.
Posted by Sheriffs Uncle on 2010-06-17:
Now, if it was causing problems other places too, then yes, I'd have it replaced/upgraded. But if the only problem was this one clerk, then uh uh.
Posted by Venice09 on 2010-06-17:
Sheriff, an old design wouldn't cause the license to look fake. That's why I figured it was too worn to look legit. I agree that the situation is annoying, but it seems that speaking to the Director didn't solve anything. There will never be a guarantee that the boyfriend will be able to purchase alcohol at any given time.

I wouldn't replace my license either unless it was causing other problems, but I wouldn't keep going back to the same store unless I was somehow guaranteed that purchasing alcohol wouldn't be a hassle. And so far, Meijer has not been unable to do that. I'm not even sure contacting corporate will solve the problem. Hopefully the OP has other shopping options just in case this can't be resolved.
Posted by Anonymous on 2010-06-17:
Venice> Quite the contrary, here in New Mexico they had changed over to a new style with a hologram-ish effect to it. In comparison to the old style, which were still valid, they looked cheezy and fake. Many stores that were not aware of the new style, accused us of having fake id's. Neither one were worn out to the point of not looking legitimate. Crazy, huh?
Posted by Venice09 on 2010-06-17:
But in this case the boyfriend's old license IS worn out while the OP is not having any problems with her new shiny one. Maybe it's a combination of the license being the old design and also worn. I don't know. But it seems like that certain employee is just going to be a thorn in the boyfriend's side when he's purchasing alcohol.
Posted by Anonymous on 2010-06-17:
Stop drinking or shop somewhere else! LOL!
Posted by Venice09 on 2010-06-17:
J4A, that's what I'm thinking, too!.. haha
Posted by spiderman2 on 2010-06-17:
The license is probably peeling or otherwise in a state that it could have been tampered with. It sounds like not eveyone working in this store is on the same page,. You do have to understand the point of view of the clerk in this case. If the license has been tampered with and the person is underage (1) they lose their job and (2) it is a criminal offense to serve a minor. I sell alcohol. I take no chances.
Posted by PepperElf on 2010-06-17:
that's a good point, spiderman

If it's in an extremely worn state... is it still legal to use?


though if it IS in a very worn state, the easiest way to fix it would be to go to the DMV and have a new one issued.


http://www.dmv.org/replace-license.php
it's not an official DMV site but it seems to have good information on how to do things... like replacing a lost or damaged license

and apparently you can do it online. for NY it only costs 17.50 to get it replaced.
Posted by Nohandle on 2010-06-17:
I've not been into a Meijer's but if I was a clerk anywhere selling alcohol or tobacco I would be overly cautious. Your job is at stake. There is a risk offending a customer but a greater risk of losing your job if the incorrect decision is made in favor of a fake ID. Anyone know someone working in an Office Supply business? They have laminating machines and can fix you up in a flash. Kids did that all the time for fake ID's. All they needed was to know someone working there.
Posted by Venice09 on 2010-06-17:
Now that you mention it, Pepper, my son had to get a new license when his wallet was stolen and he did it online. It was simple.

My driver's license (NY) looks as good on the day it expires as it did the day I received it in the mail. It's pretty sturdy. I can't imagine wearing one out. I guess it could get damaged though.
Posted by Anonymous on 2010-06-17:
In Indiana it cost 10 bucks to replace a damaged license.

Posted by PepperElf on 2010-06-17:
sweet even cheaper
and oooh now i see where the OP was shopping at.

woopsie. ;)

but anyway ... hey that's a good deal - a simple $10 investment and this issue will go away without having to fight the store every other visit.
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StarStarEmpty StarEmpty StarEmpty Star
Falsely Accused of Shop Lifting. Accidently Forgot Ring Up Something in My Cart
Posted by Pfalyrer5 on 01/13/2013
DAYTON, OHIO -- I went through the self check out at Meijer. I scanned some chicken. Apparently it didn't scan. I scanned all my groceries in the cart. I had two toys in the bottom of my cart. I made a mistake and was distracted by my phone. I forgot to-ring the 2 toys up. I spent around 75.00 in the store.

I was stopped by the loss prevention person. I told her over and over again it was a oversight on my part. I never tried to conceal any thing. I offered to pay for the items. I told her it was a accident ect... I even stated when she accused me of not ringing up chicken that I remembered having trouble scanning. That it wouldn't scan.

I asked about hidden cameras ect... She threatened to call police or I could get a Lawyer. The fee was 65.00. I was mad, confused. The loss prevention person was rude. When I told her I made a mistake that wasn't paying attention that I could pay for it she said no and if that made me feel better about myself I could say that it was accident. I have shopped here for a number of years. Spent thousands of dollars I am sure. I was embarrasssed and felt like there was nothing I could do or say to prove myself. She even accused me of doing the same thing on previous shopping trips but had no proof of such and stated she could catch up to me. which is ridiculous since I am in that store at least 3 times a week.

I felt like she didn't have any real proof of anything. I was given a civil fine of 65.00.
     
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Posted by At Your Service on 2013-01-13:
If I'm not mistaken, a 'civil fine' is Meijer saying to you that they believe you were caught in the act of shoplifting and that the amount of $65 is what they believe a judge would force you to pay should it come to that.

Did you sign an agreement to pay the amount? If so, this signature could be considered a binding contract. However, especially in this case, you could claim the agreement was signed under duress.

If you haven't paid the fine, you do have the option of disputing it and basically refusing to pay. From what you've stated here, they have no legal authority to force payment except for pulling you into court. Therein lies the issue. Meijer can still pursue legal charges against you. You may feel 'they have no proof' but they have you leaving without paying for the merchandise. That is, in fact, the proof. If they pursue the charges, you could be hit with both civil and criminal penalties and have the infraction put upon a record leading to other, even worse issues, like the loss of a job and/or denial of future credit.

If you admit to trying to leave without paying for the merchandise, regardless of why, you're in the wrong. $65 to not have them pursue further charges, in my opinion, is getting off easy.
Posted by ConsumerMan on 2013-01-13:
The last line of your review sums it up. You said they had no proof, but you had a chicken and two toys you didn't pay for.
Posted by jktshff1 on 2013-01-13:
Good info. Just another reason to stay off cell phones and avoid other distractions, especially when using self checkouts. While I understand your frustration, the store was well within it's rights to stop and fine you. At least this will not be a criminal charge on your record.
Posted by Anonymous on 2013-01-13:
I'm sure they've heard the "I forgot to pay for these items" excuse a million times. You may have made an honest mistake, but bottom line is: you left with unpaid items. By law, that is considered shoplifting. Just like if you accidentally ran thru a stop sign. A cop would still give you a ticket.
Posted by Dakota1015 on 2013-01-13:
Something similar happened to me at a Target. We had just finished moving into our new house and had run out to Target to get a few things. I was probably looking a little scruffy as I had spent the day moving furniture, etc. I waited for my wife while she used the restroom, which was near the door, but I stayed well within the main store area while I waited. While I was waiting there one of the checkout people accused me of preparing to make a run for the door with a cart full of merchandise. Really? I am thinking I could buy and sell this kid five times over, and he is accusing me of thinking about running from the store?
When my wife returned we checked out, asked to see the manager, who was not interested in what happened, and later contacted Target corporate in Minneapolis and never got a response.
Bottom line? We never set foot again in any Target store, and over the years this has cost them thousands of dollars.
As for the $65 charge Meijers charged you, that is simply another revenue stream for them, $65 of pure profit. If they said you had done it before, why hadn't they stopped you then?
I will stop using self checkouts after hearing this. If a mistake is made while checking out, let it be their fault, not mine. How many times are mistakes made by the stores that cost customers money (sale prices not coming up correctly, etc.). Can we charge them $65 every time they try to rip us off this way?
Posted by trmn8r on 2013-01-13:
A couple of things pop out here. As a "self serve" shopper myself, I am well aware of the "item that won't scan" problem. However, if you know a item isn't scanning, it is hard to argue that ultimately you thought it scanned if it didn't. From the store's perspective, I can see how they may find this a hard argument to believe.

As for the other two items, this adds fuel to the fire. Both not realizing the item didn't scan and not observing the items you had may be related to being distracted by the cell phone.

You should be able to see the store's position here - think of those (not saying you) who would argue "I was distracted and didn't know". Sadly, there are many who would do this to scam the store.
Posted by Nohandle on 2013-01-13:
I guess I'm the only one on the planet who doesn't utilize a self check out register (if available) but I'll just stand in line and wait my turn. Often it's no quicker to scan the items yourself. The time might come we all have to do the scanning ourselves but until then I'll let the store have the honor.

Perhaps the next time you are experiencing a problem you might consider letting your cell phone ring unanswered until you took care of business at hand.
Posted by DebtorBasher on 2013-01-13:
You're not alone NoHandle...I'm right with you...I hate those self checkouts. It's not like you're getting any discount on your items by cutting out the middleman (cashier) or anything...so, why not give them some job security? LOL!

It's just like pumping your own gas...the purpose of it was to pay less for gas if you pumped it yourself...all it did was put the pumpers out of a job.
Posted by trmn8r on 2013-01-13:
I'm begging to disagree with basher. Please basher, please? May I disagree?

I did "it" today - twice in fact! Scanning yourself in fact saves time, unless there are "full serve" checkouts open.

At my local WallsMart, that I strive to avoid, the self checkouts were replaced by "10 items or less" registers that are never open, because of all the thieves that frequent the store. How many people can shop at WallsMart and buy less than 10 items?

That's all I have on self checkouts. I'm going to go do it again...
Posted by DebtorBasher on 2013-01-14:
8er, 8er, my 8er...That's Basher with a capital 'B'!!!

Of course you may disagree with me...if you don't mind being wrong ;)

I have been to Walmart plenty of times and bought less than 10 items...they also use the 10 item or less counters for returns as well.

Posted by Mrs. Bosh on 2013-06-16:
Im guessing Meijer dont have cameras. Why get upset when sales about them they shoulda showed u proof them just calles the cops.
Posted by Unnamed on 2014-03-19:
Same thing happened to me only i just wasnt paying attention and my kid unloaded cart forgot nuts and a dvd from up front
In a regular line no less not self checkout
Instead of "hey you forgot something" they apperantly watched knowing (having seen child unload cart onto belt which made me feel very much like it was a set up) and waited for me to step one foot out store and then say shoplifting
I said same thing "sorry wasnt paying attention let me pay" they just turned little accident into huge ordeal and i will not me shopping there ever again
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Relationship Discrimination
Posted by Bunza-Bsk on 05/08/2009
FORT GRATIOT, MICHIGAN -- My boyfriend and I were unfairly discriminated against by a cashier (unknown) and the 2nd Shift manager, on the evening of May 7th, 2009. We were attempting to purchase a bottle of liquor when the cashier informed me that Meijer policy states that all adults purchasing liquor must show ID. When asked if I could return the car and have my boyfriend re-enter to purchase liquor in the interest of preserving the sale, we were ordered to leave. We understand that the cashier was acting in her best interest to protect company policy, but her personal verbal attacks were way out of line.

The cashier made several statements regarding the age difference between myself and my boyfriend (I am 29, he is 45) and referred to him as my "sugar daddy" while on a phone call to bring her manager to the register. Another customer overheard this and was appalled saying aloud "did you hear her? That was extremely rude." Additionally, she took my boyfriend's license and did not return it while she went to the phone and we fear she was taking information for an identity theft scheme, as we saw her remove a pen and paper and write down notes about it while waiting. Then, when returning his license, she struck an aggressive stance and threw it onto the register in our direction. We asked her not to be so hostile, which only increased her aggression. The manager did little to stop her personal rant on us.

We planned on spending over $500 in this location this weekend alone for an impending Mother's Day Celebration and would have returned the following day to purchase a variety of cooking supplies and products. Additionally, we spend $200-$300 monthly on items like hot dogs for "customer appreciation" for professional functions. Fortunately, there is a Wal-Mart located directly next door to this Meijer, so we will be moving all of our business to these locations instead.

I am appalled by the injustice that was done to us. Having our relationship referred to as being "suspicious" and "inappropriate" by a manager and a cashier simply based on the fact that I look young is discriminatory and offensive.

When we asked if my boyfriend would be allowed to buy liquor with his daughter (a minor) present, we were informed that "was fine because that is his daughter, but because I look old enough to be an adult, I must present ID." What I don't understand is that this "store policy" seems to encourage discriminatory behavior amongst Meijer associates, and does little to prevent minors from obtaining liquor. We understand that these employees were doing their best to follow company policy, but their verbal attacks on our personal situation were unnecessary and wrong. I have been encouraged by several friends to seek legal counsel for this incident, but I believe that doing so would only encourage more speculation on our healthy romantic relationship, which I am unwilling to do, not matter what type of financial gain I would receive. Some things are more important than money, like values and morals.

I pride myself for practicing anti-discriminatory values in my daily life and consequently am glad today to know that I will never cause anyone to feel as violated as I felt on May 7th 2009, when verbally attacked by the staff of the Fort Gratiot Meijer.

     
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Posted by Anonymous on 2009-05-08:
For the life of me, I can't quite understand why people don't carry ID.

Posted by Bunza-Bsk on 2009-05-08:
I didn't have ID simply because it slipped my mind. I understand that part is my responsibility, but I think, MissMarple, you are overlooking the reason for this post, which was to explain a case of customer discrimination.
Posted by Anonymous on 2009-05-08:
Your boyfriend is a lucky guy but needs to be a little more proactive in your disputes!
Posted by Anonymous on 2009-05-08:
Customer discrimination? How about poor customer service?
Posted by Bunza-Bsk on 2009-05-08:
No, unfortunately we are both professionals in the area and do not wish to rock the boat. This incident only happened yesterday, so I'm blogging away while he's working :)

And he is a lucky guy, lol, and tells me so everyday! Thanks!
Posted by jktshff1 on 2009-05-08:
I don't see the discrimination here anywhere. Bad manners & comments, yes but no discrimination.
Posted by Bunza-Bsk on 2009-05-08:
The cashier clearly made comments in regards to him being a "sugar daddy" which is considered discrimination in an May-December Relationship. So is the term "gold digger" etc; it implies I am only with him for money and not for love, which is not the case! :)
Posted by Starlord on 2009-05-08:
One of my favorite questions to drivers I stopped used to be, "What are you doing driving on my roads without your license?" Pinal County could have built new roads on the fines from No Driver's License In Possession. That is not to mention the number of arrests I made for Driving on a Suspended or Revoked License.
Posted by BokiBean on 2009-05-08:
There's nothing discriminatory about commenting on a older man with a younger woman. I know, my first husband was 15 years older. You have to suck up and grin at the 'gold digger' remarks, they're part of the territory.

The cashier could have handled this a lot better simply by being polite, but what you got was a bad case of customer service and not a case of discrimination....unless you're using the term in the loosest way possible.

Let's save the discriminatory label for cases involving discrimination of race, color, religion, sex, or national origin.
Posted by jktshff1 on 2009-05-08:
+1 Boki
Posted by Anonymous on 2009-05-08:
I look young and constantly get hassled at bars and stores when I buy liquor. They always stare at me, my id, back at me, the id again. This goes on for a few minutes. Then they ask me for my middle name (a trick question since I don't have a middle name), my address, weight, height (to which I reply "short"). I'm used to it. When I'm 40 it will be a huge compliment whenever someone tells me how young I look.
Posted by BokiBean on 2009-05-08:
My mama got carded for wine one time (well into her 60's) and we'll NEVER hear the end of it! :D

thanks, jkt!
Posted by Anonymous on 2009-05-08:
I would love to have a rich sugar daddy
Posted by BokiBean on 2009-05-08:
Amen to that, yaya. You can fall in love with a man with money as easy as a po' man... I want you to have a man who will treat you like a queen, you deserve that.
Posted by MRM on 2009-05-08:
You're a wise woman, Little, you can have any men you like as long as they got money.
Posted by Anonymous on 2009-05-08:
I will be accepting applications for a new man starting immediately. Poor men need not apply
Posted by Anonymous on 2009-05-08:
rips up Application .
Posted by Anonymous on 2009-05-08:
Aw Wally. You don't need to be super rich. You just need enough money to buy me dinner, drinks, some jewelry, maybe a new Coach purse and matching wallet.
Posted by Anonymous on 2009-05-08:
pssst! yaya... If your aiming high, aim for the Luis Vuitton (spell check). >:-)
Posted by Anonymous on 2009-05-08:
Burns Application .
Posted by Anonymous on 2009-05-08:
OOPS! Everyone! Back on topic which is "discrimination".
Posted by Anonymous on 2009-05-08:
I don’t care if my woman used me for money as long as she delivered the goods.
Posted by Anonymous on 2009-05-08:
Ok John, I promise not to discriminate against men with money. But, if you are poor but really hot, I will not discriminate either
Posted by madconsumer on 2009-05-08:
yes this was blatant discrimnation.

sue em.
Posted by Ponie on 2009-05-08:
No ID? How would they know where to ship the body if you were involved in an accident? Evidently you haven't lived in MI for very long if you tried to purchase alcoholic beverages without proper ID. Live and learn.
Posted by madconsumer on 2009-05-08:
lol ponie .....
Posted by old fart on 2009-05-08:
Ponie... you're more likely to die in a drive-by shooting than an accident in the state of Michigan..
Posted by Ponie on 2009-05-09:
OF, LOL. Depends on which part of the state you call home. Doggonit, they keep creeping north of 8 Mile Road.
Posted by melime on 2009-06-01:
I would say all the needs to be done is file a customer complaint against the cashier. I work for Meijer, and if a group of young adults comes up and one has alcohol, we must card everyone. We aren't doing it to be jerks, but we are doing it because we value our jobs.
Posted by Anonymous on 2009-06-18:
In the store I work at, if you do not have a license, you get no liquor. If the person who ASKS or PAYS does not have the license, the partner is NOT allowed to show theirs. Same with tobacco. If you go the register and ask for smokes, but do not have an ID, the person with you CAN NOT show theirs and buy them.

You ask, you must have ID.

Now, the comments should have been kept to the clerks self. AS for the ID being taken to the phone, the manager was probably asking what the DOB was and what state the ID was on, and the Expiration date.
Posted by ladyjaja on 2009-07-05:
She referred to your boyfriend as your "sugar daddy???" Is she still employed?! LOL! Seriously wtf? Also, you were in error with the ID. Just make sure you always carry it with you, and not only because there may be a chance that you're going to be buying alcohol that day. ;-)
Posted by Anonymous on 2009-07-16:
She shouldn't have even asked for your idea unless you were splitting the cost of the bottle of liquor with him. I used to work at Meijer and I know for a fact that only the person or persons paying are the ones that need to show identification for purchasing alcohol. I think you made the right choice, just take your business elsewhere. I don't think Wal Mart sells alcohol though...
Posted by Anonymous on 2009-07-16:
Oops, I meant "ID" not "idea," sorry.
Posted by Anonymous on 2009-09-07:
Liz, many Walmarts sell alcohol. In TN, if you touch the alcohol, you must have ID. If you don't have ID, your friend, mama, daddy, boyfriend, yada yada yada can not buy it for you.
Posted by madconsumer on 2009-09-07:
hi ladyscot!

welcome back!!!!
Posted by Anonymous on 2009-09-07:
Mad, thank you! It has been awhile! Walmart keeps me busy lol!
Posted by /\ Idiot on 2009-12-06:
Maybe this all happened exactly the way you described, but that is very hard for me to believe. I don't doubt the cashier made those comments, but I'm sure you were no innocent bystander.

The way this plays out in my head is quite different, the two of you start yelling at this clerk, calling her every name in the book for daring to card you, which by the way, is the cashiers call to card anyone in the party, for whatever reason, and if they can't present I.D. they have the right to refuse sale.

So the two of you continue your verbal assault of the cashier, smug with the notion that she can't do anything about it, because you, after all, are the almighty and omniscient customer. The cashier is finally pushed to the limit of being harassed, calls up her manager, and makes those comments.

You were not this innocent bystander, who was the victim of some unprovoked "discrimination". Here's how I know, because at my store I have both the most guest complaints, and guest compliments, and it should be noted the the compliments outnumber the complaints about 3-1.

I get talked down to by people all day, and most of them don't even realize it. Whether they are putting my intelligence into question because I won't give them a sale item I have already determined wasn't on sale, or because I handed them their receipt "wrong", or any number of things. I am cursed at for not doubling expired coupons, that I was nice enough to accept in the first place. In most of these situations, I keep my cool, but I am, like 97% of people, only human (it's a joke).

There comes a time when I stick up for myself. My particular brand is wit, delivering a sarcastic line so dry they don't know whether or not they should be insulted. This is my last resort, I don't like to use it, but sometimes it has to be done. So, how do I still have a job, because I treat people that treat me with respect (and very many that don't) with respect, which, I mean is humanity 101.

I have had plenty of research into what leads up to a cashier blow up. Everyone wants to think they were an innocent bystander, and are being victimized, but there are always precursors to situations like these, whether or not the customer believes it.

Am I sticking up for the cashier in question, not necessarily as I wasn't there and clearly don't know the entire story. What I am saying is this, next time you think your cashier is rude (and I'm not talking about not smiling or carrying on long conversations with you, because some people are very shy) take a look at what you are doing, really look, you may just find that you are doing something to exacerbate the situation.
Posted by Anonymous on 2010-12-21:
Maybe it's just the Wal Mart near me then.... My mistake. I guess in Ohio the laws are more lenient.
Posted by meijer x on 2012-12-06:
It is policy to check for the customer ID before selling liquor to them, but the comment I believe was out of place. Being an x Meijer person I would not have sold you the liquor, nor would I have sold it to your friend with his minor daughter next to him. I would have explain the policy and asked that you both return with ID without the minor. Now, as far as the name calling the supervisor should have step up and corrected the person, and asked forgiveness for the behavior. Cashier are fired daily for not getting ID for the purchase of liquor and taken off the property by the police in the area. Sometimes they are even taken to the police station (not sent home). So I agree with not selling the merchandise, but not the comment.
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Invading Your Privacy
Posted by Meijer-man on 02/11/2009
BURTON, MICHIGAN -- Recently, when I purchased alcohol at a suburban flint Meijer's, I was asked to provide my driver's license for i.d. purposes, 63 years young, I felt that was a compliment.

Then the cashier swipes the magnetic strip on the back of the license. I asked why and she replied they needed my birthdate. Sure enough, the date was printed on my receipt.

Um, folks, your license includes such pertinent, personal info as your social security number, address etc and is a great tool for the devious identity thieves.
calls to Meijer's were rebuffed, with denials that I didn't see what I saw.
Beware. Don't hand over your license.
     
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Posted by memoryx57 on 2009-02-11:
If they only needed your birthday I wonder why they didn't just ask!! But scanning your drivers license is a new one..
Kinda scary..
Posted by Anonymous on 2009-02-11:
That IS a new one. I usually get asked the birthdate, then sometimes have to show my license, but I've never had it scanned.
Posted by yoke on 2009-02-11:
Even though you were of age they may swipe all licenses. It is a way to catch fradulent ID's. My son is only 16, but could easily pass for 21. If he had a fake ID he could buy beer. Fake ID's won't have the infomation on the magnetic strip.
Posted by Anonymous on 2009-02-11:
I've had my DL scanned before when buying sinus medication that contains pseudoephedrine. It's nuts but eh what can you do?
Posted by Anonymous on 2009-02-11:
yoke -- I do believe there's a huge difference between a 16 year old and a 63 year old. What has become of common sense these days?
Posted by yoke on 2009-02-11:
crabby, I agree, but I know at the stores I go to it is programmed into the computer and you can't get to the next item until you do it. I don't make the rules, I just follow them.
Posted by Anonymous on 2009-02-11:
Carding a 63 y/o is strange, whatever the reason. Bypassing the age check thing is easy, I watch cashiers do it all the time, they simply punch in some keys on there register and it says age verified and they move on.
Posted by MrBeanRocks25 on 2009-02-11:
Scanning DL's is nothing new. It's easier for the cashier to scan them instead of trying to find the birthdate on the License. Target and Wal-Mart both have this capability. I worked in retail 7 years.
Posted by Ponie on 2009-02-11:
I wasn't aware that a person's social security number was on a driver license.

Get used to it. This is a regulation, not a law, and the MI LCC says it will be enforced for any alcoholic beverage purchases within the next three years. Might be only about two now because they made up this little 'requirement' a while back. MI has some of the most stringent laws on the sale of alcohol. They (whoever 'they' are) claim it's to cut down on drunk driving. In times past, at all stores selling alcoholic beverages a sign was displayed saying something like you must have been born before _____ to purchase alcohol. In many of the 7/11 stores in the area, they now have signs saying ID will be checked for *all* alcoholic beverage purchases. It further states a DL or state picture ID is needed. They then swipe the cards through their little gizmos. Seems kind of silly to have this requirement for someone about the age of 87, doesn't it? Laws can be changed--but you'll never get a regulation lifted. That's carved in stone!
Posted by MrBeanRocks25 on 2009-02-11:
I forgot to state that law enforcement keeps pretty strong tabs on the stores selling alcohol and tobacco. I almost got written up one time when I didn't card a 43 year old. I was told to get a birthdate from EVERYONE because someone had sold alcohol to a minor a few days before, just because they appeared older. It's all about safety, whether it be the store's or the purchaser's.
Posted by Principissa on 2009-02-11:
That is a new one, and a scary one at that. I can see manually typing your birthday into the system, but to scan your ID entirely, never heard of them doing that.
Posted by Anonymous on 2009-02-11:
Ponie, in VA, we used to have our SSN as our DL number (some people still do). As soon as they gave me the option to have something *other* than my SSN on there, I jumped on it.

Posted by Ponie on 2009-02-11:
Wow, MissM. I surely wouldn't like that at all. Although a lot of 'damage' can be caused by having access to someone's DL number, I think more can be done with the SSN. My dopey BIL who's retired military banks with an outfit in Anchorage Alaska. On his checks he has imprinted not only his home phone number but his SSN also! The bank once told him they don't recommend this, but he still does. BTW, last place he lived before he got out was VAB.
Posted by madconsumer on 2009-02-11:
some systems will not finallize a sale until the driver license has been scanned. either it gets scanned, or it doesn't. if not, no sale.

i guess this is scary to those who do not want a paper trail.
Posted by Bunza-Bsk on 2009-05-08:
In our case, the cashier took the license and wrote down personal information on a piece of paper near the register while waiting for a manager. I'm afraid she is planning to steal my bf's identity, which is why we have filed so many complaints in regards to the incident. You can see my link here: http://www.my3cents.com/showReview.cgi?id=54573
Posted by melime on 2009-06-01:
From the Michigan ID "Information in bar code and magnetic strip is limited to date of birth, license/id number and expiration date."

Meijer is not stealing your social security number from your id. Scanning it just is easier sometimes for the cashier. Your SSN isn't even on your license.
Posted by meijer-man on 2009-06-02:
melime: sorry. u r wrong. Try renewing your license without giving up your s.s. number....
it's a federal requirement....
Posted by ladyjaja on 2009-07-05:
Firstly, it is Meijer policy to card anyone that looks under the age of 40. I seriously doubt that as a 63 year old you fall into this category, but whatever. It was that particular cashier's call. Secondly, Meijer is not collecting any personal information from your DL. It is simply an authenticating process to make sure the ID is legit and up to date. If you ever visit a Casino, they do this exact same thing (swipe the DL). Third, the only reason they need your SSN when you register for a DL is to confirm that you are indeed who you say you are and a legal citizen of this country. It is not encoded into the card itself. That's what SS cards are for.

Source(s): Employee of both Meijer, and experience/knowledge of DMV procedures.
Posted by PR1NC3SS on 2010-01-15:
I work at Meijer, and scanning IDs are the easiest and quickest way to get someone's birthday into the system if you are prone to pressing wrong keys and such. Meijer policy is to ID anyone we believe to look under the age of 40. I have come across many people in their fifties and sixties that definitely do not look so. It does not show any of your personal information on the screen, not even your birthday for that matter. The reason it prints on receipts is so just incase we were to not ID someone, our managers could see that. And the bar code or magnetic strip on the back of your license does not contain any information other than your name, address, date of birth, and ID number, NOT your social security number, it says so right above the magnetic strip on your license. To believe someone did this to be devious and fradulent with the information is ridiculous, it is meerly a security measure at the store.
Posted by Anonymous on 2010-01-15:
I think eventually all IDs are going to be coded. It seems easier to swipe than type in my opinion. TN just the last few years went to a magnetic strip plastic card. Not being swiped yet, but I see it coming.
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Racism At Store #62
Posted by Larondaj on 10/28/2008
COLUMBUS, OHIO -- My name is LaRonda, and I work for a corporation that provides services to Mentally Challenged Adults. I work in a management position, and was given $1,300 in Meijers gifts cards, to do start up shopping for 2 new consumers. On October 27, 2008, I went to store #62, and purchased a significant amount of merchandise. I had two carts loaded with needed items for my 2 new consumers. I knew I had not completed the shopping however I'm only one person, and had two carts, so I decided to check out.

I must include, I was followed around the store during my 2 hour shopping trip, however I understood that. Back at the consumers home, I put away the belongings, and headed back to Meijers, to complete the shopping. I spent another 11/2 hours, shopping, and being followed around the store. Upon checking out, once the receipt printed, this Barbie doll looking woman, came to me and said "may I see your Identification", I ask her for what. She didn't respond. She then ask me to give her my receipt, to which I asked why, she explained " I received an alert from my office", she went on to look at my receipt and ask me "why are you spending gift cards to purchase gift cards", I told her come on woman, your harassing me, you have my receipt in hand, and you look like an intelligent woman, no where on that receipt does it show, that I'm using gift cards to buy gift cards".

She then ask me to see the credit card with which I purchased the gift cards. I told her "hell no' I said you are harassing me because I'm black and spent $1,100 dollars at this store, this is absurd. She at that point said I'm not harassing you, as you have done nothing wrong. I responded, "then why the hell are you in front of me demanding to see my Identification, the receipt, and the credit card" once again, she replied " I got an alert from my office" I took my items and left, feeling much like a criminal, as other shoppers had stopped to look at this woman's demands on me.

I feel if I were a white woman, who shopped at Meijers and spent $1,100 dollars, I would have walked out of the door with no problems. One employee who worked their also ask me was I a career shopper. I was totally harassed throughout my time spent at Meijers, as one associate came to me while I was shopping to ask me was I interested in purchasing some Meijers photos. I told her no, however I did ask to be directed to the floral department. This particular Meijers is close to the neighborhood in which I live, as I am a home owner who owns a home in Forest Park. Because of my ties to this community in which I'm very active, I have decided to raise awareness to the black community in regards to shopping at Meijers store # 62.

I have also e-mailed channel 4,6, and 10 in regard to this senseless act of being black while shopping at Meijers. This should not be allowed to happen to any other African American, and as I long as I have breath in me, I'm going to make damn sure it doesn't happen again.

     
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Posted by jktshff1 on 2008-10-28:
You need to change this from a compliment to a complaint.
Good review and you made some valid points. Usually, when someone posts a discrimination post here it automatically sets off alarms.
It seems as if you were targeted.
Good luck.
Posted by yoke on 2008-10-28:
One of the reasons I stopped shopping at WalMart is the "greeters" in the store near me only stopped white people to check receipts.
Posted by Anonymous on 2008-10-28:
Two trips within hours, over a thousand dollars spent - yea, I can see why there may have been some suspicious employees, and I don't think it had a darn thing to do with your skin color. Was it too hard for you to explain WHY you were there spending so much?

And btw, you didn't mind being followed around for hours while you shopped - you just let that go, but once questioned at the register, that just put you over the top? Right.

Sorry jkt, I disagree, this complaint has no valid points in it that I can see.
Posted by Principissa on 2008-10-28:
I can tell you as a white woman who has purchased a large amount of merchandise at one time, it happens to us too. Trust me. As embarrassing as it was for this to happen, and granted this person could have handled this much better by explaining the issue to you instead of outright demanding things of you, it happens to everyone, not just people of color.
Posted by cherpep on 2008-10-28:
Your purchases that day triggered an alert of unusual activity. Perhaps next time you could speak with a manager at the store before doing that volume of shopping with gift cards. You might even be able to get one of their employees to help you, since you are only one person with a lot to buy. I don't think you were targeted because of your skin color, it sounds like it was just the activity.
Posted by Anonymous on 2008-10-28:
Blah, complaints like this make me sick... Laronda, if you need a real example of racism, check out the news story on the two skinheads plotting to kill 100 African-Americans and ultimately Barack Obama, for no other reason then "they hate blacks" and wanted to make a point - That's racism.

You should remove this post and come back when you have a real subject to talk about.

Posted by DebtorBasher on 2008-10-28:
Cue the Violin music.

It isn't unusual for a store to be on the watch for someone making a large purchase as you did on your first visit, and return for another large purchase...I agree I would not have given them MY credit card to them. However your comment, "Barbie doll looking woman," pretty much sums up who it is that is seeing color and making racist remarks.

Yes, I would have asked "why"...but if I was told they had an alert from the office, I would gladly show them the reciept to prove them wrong...refusing to do so just makes for more suspicion.

Have one of your Barbie Doll look a likes from work go to the same place the next time and do exactly what you did...two trips, large purchases same check out clerk and see if she's questioned as you were. If she is, no racism, if she isn't then you have a complaint.
Posted by jktshff1 on 2008-10-28:
I understand what you other guys are saying, and usually I agree but, what keyed me in on agreeing was the fact that after the purchase, ID was requested, not by the check out person, receipt was asked for and the credit card was asked for. This person was singled out. From the post, it would seem to have some credibility to the claim of "profiling" for race.
Once I have paid for and have a receipt in hand, the property is mine, whether I'm in the store or not. When I used to shop at wally world, I kept going instead of stopping to give my receipt. All merchandise was in their sacks and came directly from the register to where the gestapo agent was waiting. They followed me out of the store and I told them to go away or call the police and I would wait for them and file a complaint for unlawful detention. They declined the invitation and left me alone.
Posted by cherpep on 2008-10-28:
I think this triggered an alert to management because of the high volume being purchased with gift cards - which is why they asked to see the credit card. If someone stole a lot of gift cards and somehow got them activated, a receipt for the items they purchased would be meaningless. I would not want to show them my credit card either, but perhaps if the manager would have pulled this shopper aside or if the shopper remained calm, it could have been straightened out. I just don't see this as a racial issue.
Posted by heaven17 on 2008-10-28:
I'm not satisfied that this was due to racism. As the others said, unusual shopping activity was probably more the motivation.
"Barbie doll looking woman"? Really? Comments like this tend to erode sympathy. Two wrongs and all. Even if this was a clear cut case of racism (and again, you have nothing to go on there), it's always best to take the high road instead of resorting to grade school insults.
Posted by MRM on 2008-10-28:
I agree with the others that unusual activity is what caused suspicion and therefore questioned you. This has nothing to do with race.
Posted by jktshff1 on 2008-10-28:
OK, I concede to the masses. lol!
Posted by DebtorBasher on 2008-10-28:
LOL...but we really do love you JKT!
And it's OK to disagree with the Basher, as long as you realize I'm right in the end...Crabby does it all the time.
Posted by Anonymous on 2008-10-28:
Unusual shopping activity??? Having to produce the credit card that purchased the 'gift' card? *rolls eyes*... Getting hassled for a receipt. It's none of Meijers business why this lady does what she does.. NONE..NOTTA... If they suspected criminal activity then make a citizens arrest and call the cops. Once you purchase merchandise that merchandise belongs to you... You are under no obligation to prove ownership of your property to anyone especially to some racist dipspit Meijers clerk. Good grief, what have we become?
Posted by Hugh_Jorgen on 2008-10-28:
I think you missed an opportunity to turn a negative into a positive. Instead of getting defensive, perhaps if you had calmly explained your position and that you are working for the benefit of mentally challenged folks you could have asked the store employees to extend a discount to you since you were buying so much stuff.



Posted by DebtorBasher on 2008-10-28:
I agree with Hugh...I thought the same thing. Some stores will actually donate to places like this if they know their store is being used to supply the needs of the people.
Posted by Anonymous on 2008-10-28:
Hugh Jorgen - hands down, best answer!

Crabby, a business has every right to inquire for further information if they have reason to suspect suspicious activity.

I'd like to hear Meijer's side of this alleged racism.
Posted by jktshff1 on 2008-10-28:
HJ Best answer.
Posted by Anonymous on 2008-10-28:
Agreed justcuz and you have every right to refuse. I have every right to ask you your social security number or your dad's name or what color panties you wear.. I have every right to pretty much ask you anything I want. That wasn't the issue I was raising.. I think what I said is the customer is under no obligation to respond or comply. That was the point I was making.
Posted by Anonymous on 2008-10-28:
If I run a business and you come in my business and raise suspicions, I am going to confront you, by asking appropriate questions. You may choose to become hostile and claim racism, or you may choose to understand that I am doing my job and comply. So, you're right Crabby, you do have a choice, but in order for me to run a successful business, I will follow these guidelines, whether you agree or disagree. Again, I'd like to hear Meijer's side of this story, I bet it's quite different than Laronda's.
Posted by DebtorBasher on 2008-10-28:
I can post the truth about his whole racial issue...but it would surely get me kicked off this site for good...so...just know that what I am thinking right now is absolutely RIGHT!
Posted by madconsumer on 2008-10-28:
rolls eyes ..... oh brother .....

i want to hear the stores side of this tail .....


if you did nothing wrong, then why not comply? by not showing the lady the info she requested, makes you look even more guilty.
Posted by yoke on 2008-10-28:
I was thinking, if it was suspious why not question her before the sale? Why not come up to her and ask why was she there a second time getting alot of items? I don't think it was racism, but it was harrassment. Were they afraid of losing the sale if they questioned her? That is why I hate Walmart. I'm good enough to load my cart onto the conveyor belt and take my bags off the spindler, but when I try to leave they give me the 3rd degree.
Posted by DebtorBasher on 2008-10-28:
Yoke, it may not have been questioned until she paid with more gift cards. By that time, everything was already rung up.
Posted by Ponie on 2008-10-28:
For a person in a so-called 'management position,' your choice of language in response to a request leaves a lot to be desired. Bet this corporation you work for is very proud of you. I don't care if you were purple with pink stripes (other than your hair), pushing around a couple of carts at the same time then returning for more would send up red flags in *any* store. Get a grip, Laronda--the world doesn't revolve around you. Meijer personnel doesn't have to bow down to 'your majesty'--they're just doing their jobs.
Posted by Suusan B. on 2008-10-28:
It doesn't matter what color you are - - spending 3-1/2 hours shopping with $1,300 worth of gift cards would raise the suspicion of any retailer. If you were doing nothing wrong then why not just comply with their requests?
Posted by DebtorBasher on 2008-10-28:
Because she's black Suusan and she doesn't have to follow the same rules as everyone else. She's special..she's a "Strong Black Woman".
Posted by Anonymous on 2008-10-28:
come on DB..stop the hate
Posted by DebtorBasher on 2008-10-28:
I don't hate anyone...I'm just answering Suusan's question based on the poster's attitude.
Posted by Anonymous on 2008-10-28:
riiiiiiiight


lol
Posted by Principissa on 2008-10-28:
Guess what DB, I'm a short strong white woman and I got basically the same treatment at a store once when I bought our 360 and 6 games. I dropped close to a grand and they asked for my ID and CC to make sure the signatures matched and everything. Why? Because I was spending a ton of money on electronics and they needed to know that I was who I said I was and not some ID thief on a shopping spree. Did I like it, hecks no! Was I embarrassed, hecks yes. But if they didn't do it, I could have walked out of the store with a thousand dollars worth of crap on someone else's dime and they would be none the wiser! ;)
Posted by Anonymous on 2008-10-28:
Your race card has been denied thank you come again.
Posted by jktshff1 on 2008-10-28:
LOL ww
Posted by Anonymous on 2008-10-28:
Basher what rules are you talking about? There's no rule against using as many gift cards as you want. There's no rule against buying $1100 of merchandise then coming back and doing it again. There's no rule against telling somebody to kiss your ass when they ask you to prove you own what you own... And there's no rule against saying 'No' to the silly request of over zealous store clerks.

90% of mental health is the ability to say 'No'. I admire this poster for saying 'No' to unreasonable and intrusive requests. Why are you playing the 'Race Card' Basher? You of all people who bashes anybody else who dares play it but I guess it's okay for you to play the race card because you're special, eh Basher?
Posted by Anonymous on 2008-10-28:
you shouldn't go back to that racist store.

Hope all works out for you
Posted by MRM on 2008-10-28:
Princi, why would you be embarrassed if they ask for your ID after spending a $1,000. The store should be applauded for taking security measures to make sure that you're not somebody else on a shopping spree, especially with the holiday coming up. Again, bravo to the store employee for taking security action.
Posted by MRM on 2008-10-28:
Holiday is approaching and I would suggest to everybody to be thankful that the retailers are taking security measures to prevent idendity theft. Dont be embarrassed when they ask for ID. The only ones that should be embarrassed are the criminals taking advantage of someone else identity.
Posted by jktshff1 on 2008-10-28:
Posted by jktshff1 on 2008-10-28:
If they asked for ID when paying, not a problem to verify id etc.
My biggest problem would be that they wanted to question the op AFTER they had paid for & "taken possession" of the goods.
It should have been done at the check out.
Posted by bargod on 2008-10-28:
Very good point, jk.
Posted by DebtorBasher on 2008-10-28:
Crabby, where did I play the race card? SHE said she is black, I did't make that up...her attitude is saying, "I'm a strong black female"...which I'm sure she will not deny...was my mistake made when I referred to her as a "Female"...cause I don't think she actually said she was female, but that's not a race card anyway.
Posted by Principissa on 2008-10-28:
MRM I was embarrassed because all the people behind me were staring and whispering. One woman even had the nerve to say to the person behind her that I was trying to scam the store. The employees didn't embarrass me at all. It was the behavior of the people behind me that embarrassed me. I would much rather have them ask for identification while I am making a large purchase then have them not and have to make a phone call to Visa wondering why they let a one thousand dollar charge go through that I didn't make.

jk, I think the question was that she was purchasing gift cards with other gift cards. That's what probably raised a red flag in the office. However, she wasn't purchasing a gift card with a gift card and the receipt proved that. The store employee was just doing her job to make sure this woman wasn't trying to scam them. That's all. Not to mention she had two rather large purchases within hours of eachother and that also raised suspicion at the store as to what she was up to. It's not like the employee screamed "YOU'RE BLACK, YOU'RE TRYING TO RIP US OFF." She was doing her job and the poster got defensive.
Posted by yoke on 2008-10-29:
jkt, agrree. The time to question is BEFORE they check you out. Why ask for someones ID after the fact. It is the cashiers job to make sure the CC and ID's match and it is the person trying to use it CC and ID. As for using the gift cards, the store already had the money for the gift cards when they were bought and now they are harassing someone for using them. Did the store question someone wanting to buy $1300.00 worth of gift cards? If it was such a problem why was the manager not called to the register when the gift cards were being used?
Posted by Starlord on 2008-10-29:
As someone who formerly worked in Loss Prevention, I can guarantee you that your statement that if it had been a white woman, she would not have been questioned is dead wrong. It matters not if you are black, white, green or sky-blue pink with orange-purple polka dots. You make two trips to the same store and spend over $1,300 in gift cards, you will be investigated. Maybe you are unaware of groups of people stealing or counterfeiting gift cards and using them to make large purchases, then selling the goods to get the cash. If you are such a high muckty-muck in your organization, if you had kept your cool and worked with the obvious Loss Prevention Agent, you might have gotten the store as a sponsor for your organization, rather than antagonizing what could be a valuable asset. Your race card has been denied, come again soon.
Posted by earthjewel on 2008-12-15:
Well first of all, i have to say that i work at Meijer and you were only targeted for the length of time you spent in the store, the amount of money you spent and the way in which you purchased the products, NOT because of the color of your skin. It is very wrong to assume that. I understand some people like to play the victim, which that seems to be what you are doing, to get attention.
1. When A CUSTOMER spends a lot of time in the store, security tends to follow the customer around, to try to discourage theft. What is wrong with that?
2. You made a very large purchase on a credit card. Who's not to say that card had been stolen. Meijer policy includes checking identification and the name on the credit card on purchases over $500. (ie: one night i had a guest, a young WHITE male, who asked me to open the video game cabinet so he could purchase FIVE video games and some movies for his PSP. His bill was well over $500, and so i told the cashier to check his identification. He paid cash, nonetheless.) We try to prevent ID theft and not take checks that have been stolen, ect. You get the point.
3. You came back to the same store. THAT in itself is suspicious. What you should have done, was told a manager what you needed and what you were doing to put yourself in a better position. Think about it. If you had done that, the store, employees and managers, and possibly even security, would have known what you were doing, and they would have been more prone to leave you alone!
Posted by udragon on 2009-03-15:
First of all what corporation doesn't have their own personal business checks to use, why would you have that much in gift cards? I would be curious too if I were an employee of a store watching you and for a flag to be sent up from an office it must have been because of some activity that was suspicious, no store is going to stop you from spending thousands of dollars just because your a different color. And how did it conclude? Did you get your merchandise? did they pull you into the office? I'm curious. Meijers wouldn't have given those gift cards to your business for the handicapped people as a present, and they were being spent unaccordingly would they? Just a thought.
Posted by koolJ on 2012-05-31:
I'm a black male, and I do not feel you were racially profiled. because first of all if the company gave you a credit card why do you need to purchase gift cards . your activity was very suspicious because criminals, use stolen credit cards to buy gift cards which gift cards can not be traced . I know this because it happened to me at that same meijer, someone cloned my credit card and bought gift cards. I wish someone would have checked his ID and asked to look at the credit card he used and maybe they would a caught this bastard before he wiped out my bank account. oh no baby you were not profiled ,they did exactly what I should have done. after reading your comment I have a lot more respect for that store now so I thank you .
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