Beware - Don't get robbed like I did.
SOUTH WINDSOR, CONNECTICUT -- I recently purchased 3 Wicked tickets for a show in Cincinnati. I unfortunately went to a site supported by Metro Entertainment - which is a secondary ticket broker. If you decide to purchase from them, ... read full review1 Replies - Latest reply on 10/20/2011
NEWNAN, GEORGIA -- Well I have had my new cell phone from metroPCS for like 2 months now- I paid a little over $200 just for the phone- And the phone is great- Its nice- has a great camera and lots of neat little add ons. ... read full review2 Replies - Latest reply on 09/13/2013
What The Hell
SHREVEPORT, LOUISIANA -- My name is James C. Williamson and I am writing regarding the poor, unlearned, untrained, unknowledge service I had received from METRO PCS customer service on Thursday June 2,2011 and Saturday June 4,2011. ... read full review1 Replies - Latest reply on 06/07/2011
OZONE PARK, NEW YORK -- This phone was sold to me without really letting me know what or cannot be done on this phone. Long story short it does not do what I expected it to do. It does me no good for what I need. This is not my first metro phone I have purchased but first one giving me a problem a big problem. I am ready to toss it out the window. Screw the money and will go with another carrier. I feel Metro should help me and take this phone back which is 3 months old and give me the correct phone. I use this for business plus personal use and it's messing everything up. I do not suggest anyone purchasing this model. I would love to send an email to the coe which is coming.2 Replies - Latest reply on 05/06/2012Add reply
CENTEREACH, NEW YORK -- Future customers be prepared to receive on average every hour an annoying sound with screen advertisment. The sound can't be turned off neether the service no matter how many times you call the Customer Service.
1 Replies - Latest reply on 08/25/2010Add reply
They promise to cut it off but the ads keep coming in and the phone keeps ringing.
Coverage area is poor.
Customer Service - it takes abt 1 hour to get somebody on the phone who will give you yet another number to call.
LARGO, FLORIDA -- Metro PCS has the WORST customer service! I sat on the phone for an hour trying to be able to talk to a real person.
1 Replies - Latest reply on 06/16/2013Add reply
What I ended up doing was calling a local store [whose number I found by yellow pages] and asking for a different number.
He gave me 1-800-373-2876. That is a dealer number when you call it asks if you are a dealer or a customer. Silly me I said I was a customer and got the same run around I had been getting. SO I decided to hang up call the number back and say I was a dealer.
Wouldn't you know it but I was connected RIGHT AWAY to a PERSON!!
So, if you need to get in touch with a PERSON call 1-800-373-2876 and say you are a DEALER and follow the prompts as a dealer and you will get a person!
Just helping out.
Class Action Lawsuit
I was fraudulently led into buying the Huawei Ascend 3G. with the premise of 3G internet access on the Huawei Ascend. After receiving no help after almost a dozen calls holding for 10 - 20 minutes each ... read full review7 Replies - Latest reply on 08/17/2013
Stolen Debt Card Number
If you paid your metro PCS bill online recently - please cancel that card you used now!
My son and I both used our debt cards to pay our bill online at metro PCS and someone stole our debt card numbers ... read full review5 Replies - Latest reply on 08/07/2010
LOS ALTO, CALIFORNIA -- Hello everyone - this is my story - after having a prepaid phone from an area code( 760)i needed to get a phone in my new city since I moved so I decided to buy a phone - to make the long story short ... read full review6 Replies - Latest reply on 05/18/2010
Ripoff... plain and simple
I paid for 2 phones to get the unlimited text and talk. I could have never expected the results I got. The person that sold the phone gave me a Spanish only agreement. I don't know Spanish. Unlimited ... read full review3 Replies - Latest reply on 01/09/2010
Metro PCS lie to rip off consumers
FORT WORTH, TEXAS -- I went to Metro PCS in trust of getting wireless services for my daughter and myself. (Wireless Toys was the authorized dealer to sell MetroPCS). I had paid over $390.00 for two phones. They swore ... read full review2 Replies - Latest reply on 05/30/2008
Bait & Switch Advertising
DALLAS, TEXAS -- After being one of their original customers in the Tampa Bay Area (back from 2004), I decided to get myself a 4G LTE phone when I saw it advertised for $49 In-store only.
I figured that I could afford ... read full review2 Replies - Latest reply on 05/21/2013
These people are slick, if you order good seats at premium prices, they will send you much less valuable tickets at the last minute while you are out of the money. 1 Replies - Latest reply on 09/30/2012Add reply
ANDERSON/REDDING AREA OFFICES -- It was early March 2012 when my wife and discovered constant high billing rates from Verizon and switched to a wonderful service that had solution to help our budget due to the rainfall of ever rising ... read full review