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Stole my points - FRAUD
Posted by Kllou on 04/03/2007
MILPITAS, CALIFORNIA -- I used this website to purchase many things for my family members. There were over 20,000 points in my account until Mar 24. I won a game on that morning and it rewarded me of over 320,000 points. I was sooooooo excited to see my total points became over 340,000. Since the points are still pending, I planned to shop around when they are in my pocket.

However, on Mar 26, I found my account freeze. It was suspended by Mypoints.com. I emailed their customer service (NO direct phone you can contact him with) and they said my issue was passed to the MOP Team (I have no idea what it is). I waited for 5 days and emailed them again, they just gave me the same answer. Two days later, I emailed them again and asked for the direct phone number that I can talk to them. They just gave me the same answer: "your email has been forwarded to the MOP Team".

Where are my points? I think that is a fraud. 340,000 points equals to over $2,000 gift certificate. I would like to hear from them ASAP.

     
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Posted by Sparticus on 2007-04-03:
Sounds like they are still investigating... keep us posted if you get any updates. What kind of game did you win? If they do pay up and the site is legit, I might check it out...
Posted by tander on 2007-04-03:
I believe mypoints.com is a survey site.
Posted by MRM on 2007-04-03:
Speaking of fraud, did anyone watch the 2nd series of 'How to catch Identity Thieves" on Dateline NBC, Tuesday night? That show was very informative as the investigative reporter tracks down the thief who uses stolen credit card to buy goods online. Now that was a must see TV!
Posted by Anonymous on 2007-04-03:
MRM, you must be back east? It's not Tuesday night yet in California. But I do plan on watching it, later. :)
Posted by MRM on 2007-04-03:
I just saw Dateline at 8pm in Virginia. I guess I asked the question little early.
Posted by Anonymous on 2007-04-03:
Is it like neopets because if it is maybe someone stole your points by going into your account. They do that sometimes.
Posted by Sparticus on 2007-04-03:
MRM - I saw that program tonight... I was hoping they would actually catch those crooks! Scary how much of that is going on...
Posted by kllou on 2007-04-04:
It was just a jackpot game and see if you are lucky enough to match everyday's lucky number. It is not like the neopets, nobody hacked into my account. Mypoints.com freezed my account for no reason and didn't let me use the points to redeem gift certificate after I won the game.
Posted by Emailcheck2003 on 2008-11-14:
MyPoints is a SCAM. After spending hours on surveys and clicking on sites that led to excessive spam...as soon as you earn enough points to redeem a good reward, they close your account and will not reply back with an explanation. Dont waste your time!!
Posted by Anonymous on 2008-11-14:
Not true, Emailcheck2003. I've redeemed multiple gift cards that I've earned from them. $50 WaWa, $50 Target, and $50 Wal-Mart to name a few.

I've used them for several years, with absolutely no problems at all.
Posted by dianalynn on 2008-12-25:
Since the economy is bad My point is reniging on their original offers. they totally froze my accounts and didnt give me or my family any points that we earned saying we broke the contract. i have been with them for years...this is news to me... I think they are making excuses not to reward people due to the economy and they should be reported.
Posted by Becci on 2013-06-17:
Seriously, these comments are from 5 and 6 years ago. To continue leaving this on your site when it is so outdated is awful.
I am with MyPoints and I too, have been very successful in redeeming my rewards.
They tell you right up front that it takes at least 30 days before you can use the points accumulated, and some even longer. It is NOT just a survey site, you get points for reading your email, purchasing online and doing surveys. Even if you don't "qualify" for a survey, after you have filled some of it out, you still get points, any where from 5-10.
I was skeptical when I first tried MyPoints but have come to love the site and reallllllllly love using all my gift cards. They have now added PayPal gift cards to the 100's of available stores and sites to choose from.
Posted by DebtorBasher on 2013-06-17:
It's not outdated when people are still reading and commenting on it...as you did today.
Posted by junebuggy on 2013-07-31:
i like the program and have very good experience with them. sounds like a computer glitch or something and then they are not responsible for it.
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Ripped Off By An Mypoint Offer / No Responses To Emails Sent
Posted by Jacadams on 11/04/2010
I signed up to participate in an offer MyPoints was running with Goldster.

I received an envelope from Goldster to use to send my gold jewelry to this company for purchase. By participating with MyPoints, I was to receive a $25 above the purchase price of my jewelry.

Accoding to Goldster, I would be notified of an offer for the purchase of my jewelry within 3 days. I could accept or decline. If declined, my jewelry would be returned.

I never received notification from Goldster on the purchase price for my jewerly. Weeks later, I received a check for $5.95. Yes, I did say $5.95. I was shocked. I would NEVER have accepted an offer so low.

I trusted that this was a trusted vendor, because the offer came from MyPoints. Repeated emails to MyPoints.com have not been responded too.
     
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Posted by andbran on 2010-11-05:
in my opinion offers like 'cash for gold' or anything else like are scams.i think you would have been better off going to places that buy gold.
Posted by Tall Shopper on 2010-11-05:
Local malls near me have stores that buy gold jewelry. They weigh it and test it on the spot. They then make you an offer that you can accept of reject. Try visiting the local mall next time, or perhaps a local pawn shop. I wouldn't trust a mail-in process for gold.
Posted by GoldRep on 2010-11-05:
jacadams,

If you find yourself unhappy with payouts, simply return the check within 10 days printed on it as per terms of service. Also, customer service is available at 877-805-0811 or by email, customerservice@goldster.com
Posted by Mpiers on 2010-11-06:
This is a scam, 100% scam. Don't ever trust a situation like this, you will never receive fair compensation.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Points Disappear!
Posted by Kbdy97 on 06/07/2012
CALIFORNIA -- I had over 18,000 points in my account. Now there are 200 and I have been saving those points for a gift card. All my monthly statements are blank, yet their bonus emails show that I have 18,000+ points in my account.

They are not responding to emails and I've read through their terms and have violated none of them.

Highly disappointed and do NOT recommend them to anyone. I had been a member since 2006 and had not had issues until recently. Poor customer service.
     
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MyPoints.com
Posted by Jbram98 on 01/21/2011
I'm another person who's gotten 'screwed over' royally by MyPoints. I'd actually been a member since late 1998 and had never even redeemed my points once, as I wanted to accumulate a large amount and get something really nice with them.
Well, having accumulated a huge number of points through them (over a faithful 12+ years!!!), I just today got an email saying that my MyPoints account was canceled. They said I'd violated their 'Terms of Service' somehow, though no definite reason was given. All my points were canceled.
I'd advise everyone: Don't waste your time with MyPoints. You'll be clicking your brains out - for absolutely nothing!
I'm going to talk to the BBB about them.
You've been warned - so beware MyPoints!!

     
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Posted by olie on 2011-01-22:
We used to be members, and we got some good stuff through MyPoints. A lobster dinner--two lobsters, clams, chowder, potatoes. Gift cards to places we used.

(We stopped when we stopped donating plasma, which is how we earned most of our points.)

Have you looked at the terms of service? Have they changed over the years? I'd guess that many of your points have expired.
Posted by Anonymous on 2011-01-22:
They probably have a policy where the points will expire after a certain time period of inactivity. Airlines do this with their points too.
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MyPoints Opt Out SPAM
Posted by J13NX on 09/21/2010
Look at the bottom of every BonusMail you receive. In many of them in teeny tiny print, it says you have to opt out of future emails from this advertiser. Suddenly I'm on all kinds of email lists I didn't opt in for PLUS many of these are sleazy companies that quickly sold my email address on. Opt out that is snuck into very fine print is not best practices for advertisers and makes BonusMail a huge pain in the ass because you have to check every email, even if it's not one you would click thru on, otherwise you'll be stuck with SPAM. Complain long and loud and especially make a complaint at FTC.gov. Every spam email you receive should go to SpamCop. Maybe when their advertisers get their IP addresses blocked for SPAM they'll change their completely shady business practices.
     
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Posted by Anonymous on 2010-09-21:
Funny, I don't have this problem with MyPoints. If it's that big of a pain, I suggest you unsubscribe from MyPoints BonusMail.
Posted by Anonymous on 2012-01-22:
I'm having the same problem. Maybe if Dryad would have read the whole post he'd see that you CAN'T opt out of mypoints, they get you in the fine print. You can't only opt out of the individual advertisements on mypoints so they just send you new ones! I get At least 3 a day and will be filing a complaint at FTC.gov
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Help me
Posted by Whoahoss on 08/12/2010
I have tried and tried to stop receiving their emails. Gmail doesn't give a block option. They flood my inbox every day. I don't want to receive them at all. But so far have been unable to unsubscripe. Any suggestions how to do this.
     
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Posted by Anonymous on 2010-08-12:
There is a "click here to unsuscribe" near the bottom of the email.

They also recommend this:

If you wish to close your MyPoints account, visit the My Account page and select "Close Account."
Posted by goduke on 2010-08-12:
Or you can log into your account, go to the "My Account" page, under "Manage My Account" click on "Manage Email Subscriptions", check the box that says "no longer receive any email from Mypoints," and click the "Update" button at the bottom.
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Account suddenly closed??
Posted by Emilyrose4chris on 12/16/2009
I have been a member of mypoints for many years now and have never had a problem with them or receiving rewards (with the exception of a few delayed points posting).

I currently have 31,931 points in my account (some of which are still in pending mode). Yesterday I received a bonus mail from them and immediately clicked through. Suddenly the page changed and it said, "Your account has been closed due to violation of our Terms of Service. To view the MyPoints Terms of Service, click here."

I thought it had to be a mistake and I emailed them immediately (as they have no other contact information).

Today I got a response back,

"Thank you for contacting MyPoints Member Services.

Your inquiry has been forwarded to our MOPS Team for further review.

Sincerely,

Jermina M
MyPoints Member Services"

I was curious as to what a MOPS Team is so I googled it and came across the my3cents website and it appears that this is the norm for accounts around the holidays-- making purchases, accounts suddenly closed and points stolen.

If I had of known this in advance I would have made my purchases through the airmiles website.

This is total bs. That's all I can say.
     
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Posted by Anonymous on 2009-12-16:
Are you sure the email you received was actually from them?
That could be how your account was closed due to what you thought was an email from them was actually from a phishing site.
Posted by rabiyal on 2010-09-24:
I am in a middle of getting my points credited. and I am shocked they are delaying it, and now I see why, right now I have about 10k points and I am suppose to get a credit for about 35000 points more. and they are delaying...if they close my account they wont know what hit them. I will make the same suggestion that i am going to take against them.

1) File a report with BBB online complaints
Mypoints address is : 525 Market St, 34th Flr
San Francisco, CA 94105

and also file a complaint with Attorney General. report them as stealing your points and not letting you redeem them for GiftCards as promised. Also tell them you could have gone with airmiles or upromise that would have given you something in return, and that mypoints is a fraud. and they are stealing and misleading.
Posted by Monica on 2013-06-19:
I was invited by United join MyPoints earn the welcome 750 United Miles in 2011. However, MyPoints never credit the 750 points and the excuse was checked by United, then they need to research and check. They have promised credit the miles within 4 -6 weeks and I was promised again another 8 weeks to receive, finally, I receive any miles since October 2011 until now. Today, my MyPoints account has been closed due to violation of our Terms of Service, the 15,000 points have got. I have only one MyPoints account and did not do any violation to earn the points. I have sent several emails to the customers but NO response.
Monica
Posted by Rebecca in Colorado on 2014-02-22:
Mpoints Are Not Legally Bound To Honor Your Points. It Is Ridiculous To Think You Have sort Of Legal Recourse. They Are Not A Bank, You Agree That They Can Close Your Account And Reclaim All Awarded Points When You Sign Up. You Should Be Grateful For All The Rewards You've Gotten So Far. It Would Be Shameful To Publicly Disgrace Mpoints After All The Free Stuff They've Given You. You Can Always Just Start A Different Account And Let The Hacked One Go. I Hope You Have Been Civil To The Hard Working Customer Service.
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My Yearbook
Posted by 1 mad wife & mom on 08/17/2009
If my yearbook was created by kids then it should be for kids, They have let the adults turn something good for the kids, & make it obscene. Including my kids own father it is bull. He set up a my yearbook account & all 4 Of our kids have one he added the kids as his friends then blocked them just because he was getting interested in the bad messages, I know he is a grown adult that is my point, my sons are receiving the same things & some of them girls are automatically becoming their friends without them accepting it.

When ever it happens my kids come & get me. I think It should be set for 18 & younger, there is always my space, facebook or something more private they can take it to.

Thank You

     
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Posted by Skye on 2009-08-17:
Why would you even want your kids and their private and personal information on the internet??

You never know who is reading your personal business, especially information about children.

Too scary.
Posted by Anonymous on 2009-08-17:
Someone please point me to where you can create a yearbook on mypoints.com.
Posted by PepperElf on 2009-08-17:
OMG NEVER let kids post personal stuff online


i know my sister's kids aren't allowed to do myspace. i'm not even sure if they do facebook either.

in fact, when he was very young the eldest wasn't even allowed to talk to anyone on AIM unless he knew them already.

and the computer is used by the entire family ... so the parents often see what the kids are doing.

and, if the kids aren't studying enough, it goes under a password that they don't know.
Posted by Anonymous on 2009-08-17:
This complaint should be about MyYearbook.com, NOT MyPoints.com. Two different animals.
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Reward of earned points
Posted by Chrlie62 on 05/22/2009
I purchased two offers on My Points and have never been awarded the promised points. I emailed customer service only to have them pass the buck to someone that did not reward the points. I purchased an AARP membership and subscribed to Peoplepc, and did not receive the points for either.

I had thought about referring my friend, however since this seems to be a scam, I won't refer anyone or purchase anything thru My Points.
     
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Posted by MRM on 2009-05-22:
┌∩┐(°_°)┌∩┐ Heres to you, MyPoints.com, for scamming "Chrlie."
Posted by Anonymous on 2009-05-22:
My Points is NOT a scam. It does take awhile to get your points sometimes.

Posted by flipper on 2009-05-22:
I have been using MyPoints for a long time, and have received many gifts. It is NOT a scam.
Posted by MRM on 2009-05-22:
I have never tried MyPoints. I check it out over the weekend.
Posted by Anonymous on 2009-05-22:
All I ever received from them is junk mail.
Posted by Anonymous on 2009-05-22:
MRM, the easiest thing is to click on their links when they send you emails. You get at least 5 points for doing so. I've redeemed my points for several $50 and $25 gift cards.

Posted by MRM on 2009-05-22:
Thanks for the tip, MM.
Posted by tnchuck100 on 2009-05-22:
Clicking on links in emails can be a very risky thing. There is just too much spoofing going on to trust any of them.
Posted by Anonymous on 2009-05-22:
I've been using MyPoints for years, Chuck. I've never had a problem.

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My Points Has Paid Me Over $200 and Counting!
Posted by Jcblondeangel on 02/19/2009
I have been using MyPoints for about a year now and have not had a problem. I was reading the reviews here and thought I should write one to let everyone know that not everyone has problems with the site.

Typically I use their Bonus Mail to get my 5 points at a time although I have done several trial periods (one for Rhapsody and one for LifeLock) to get more points - 1000 and 500 respectively. I have also shopped through their site for things I can buy online and have signed up for DirecTV through their site (10,000 points).

There have been several times (although not the majority) that I have not been awarded points. On those occasions, I emailed them a copy of the confirmation email and then I got the points within 5 days. They usually send an email within 24 hours to say they are looking into it. If they need more information, they email me again. Otherwise, they just email me after a couple of days to say the points were awarded. Once, when I signed up for DirecTV, I accidentally used the wrong email address. I emailed them after the 30 days to see if the points were awarded anyways. I just changed out the email address in the confirmation email and the points were awarded.

I typically redeem for $25 gift cards since I want them as soon as I can get them. So far I have received over $200 and I have another $50 pending.

I see people complain about this, but it is an optional service. Even with a few glitches (one being that I have never received points for their MaxPoints offers where you sign up for newsletters), the majority of the program works well. I get all of my points for bonus mail, most of my shopping points, and all of my click through to offer points without any problems. If you typically buy things online, there is no reason not to use this program since you can still get points on your credit card and get extra points and money back for shopping you would do anyways!
     
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Posted by Anonymous on 2009-02-19:
I love Mypoints. I've used them for years. I have never had any problems redeeming them.
Posted by woodsk1 on 2009-02-19:
I love them as well! I use it all the time and love getting the points. I had an issue with not getting points once, sent them the information and had it within days. They are customer focused.
Posted by Anonymous on 2009-02-19:
This is great, what exactly are Mypoints and where can I learn more about them?
Posted by jcblondeangel on 2009-02-20:
Go to mypoints.com. If you send me an email to jcblondeangel@msn.com, I will refer you so I can get bonus points (if you want). If not, just go to mypoints.com and join. You read emails and click links for 5 points, shop for points per dollar, and take surveys for 10 to 50 points each. Plus there are a lot of other little things you can do for points. When you reach certain point levels, you can redeem for gift cards to many stores and restaurants. Plus you get discounts and coupons for shopping online and in grocery stores.
Posted by Anonymous on 2009-02-20:
Thank you for the info. I will check it out.
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