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MyPoints.com, Inc. Consumer Reviews - Page 2

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Robbed Of My Reward
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Mypoints waited until I had almost 8000 points. I was saving for a gift card for my son's birthday in March. Today they have closed my account for no apparent reason! They let me order through them and waste hours reading through their emails, all for nothing! They get paid for what you did through them and then they dump you so they don't have to pay! They are a SCAM. DON'T waste you time like I did. I can't even email them to find out why they closed my account. I can't find a address or phone number to call or write. I would like to file a complaint against them with the BBB.

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Refusal To Credit Points
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I purchased over 1000 dollars worth of books for a class I was teaching. I was supposed to receive over 10,000 points from Mypoints. Well, they never credited the points. They have been running me in circles for the last two months. Saying how they talked to where I bought the books and the order number I gave them does not exist.

Then they told me they couldn't find the transaction in their system which only holds records for 90 days so It never happened. Then they asked for my account info again. Told me how it wasn't valid. I have sent them info from the site copied directly into the email, again the account number doesn't exist. Call the book company, all my info is still in the system - everything I gave is correct. Again they reply that everything is incorrect. I would just follow the links and try and find a better deal elsewhere because Mypoints is not a safe place for larger transactions. I have been a member since 2002 and never had this problem until recently.

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Points Disappear!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- I had over 18,000 points in my account. Now there are 200 and I have been saving those points for a gift card. All my monthly statements are blank, yet their bonus emails show that I have 18,000+ points in my account. They are not responding to emails and I've read through their terms and have violated none of them. Highly disappointed and do NOT recommend them to anyone. I had been a member since 2006 and had not had issues until recently. Poor customer service.

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Reward of earned points
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I purchased two offers on My Points and have never been awarded the promised points. I emailed customer service only to have them pass the buck to someone that did not reward the points. I purchased an AARP membership and subscribed to Peoplepc, and did not receive the points for either. I had thought about referring my friend, however since this seems to be a scam, I won't refer anyone or purchase anything through My Points.

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Help me
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I have tried and tried to stop receiving their emails. Gmail doesn't give a block option. They flood my inbox every day. I don't want to receive them at all. But so far have been unable to unsubscribe. Any suggestions how to do this.

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MyPoints.com, Inc. Rating:
Star Star Empty star Empty star Empty star
1.8 out of 5, based on 4 ratings and
15 reviews & complaints.
Contact Information:
MyPoints.com, Inc.
44 Montgomery Street, Suite 250
San Francisco, CA 94104
415-200-4200 (ph)
www.mypoints.com
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