MILPITAS, CALIFORNIA -- I used this website to purchase many things for my family members. There were over 20,000 points in my account until Mar 24. I won a game on that morning and it rewarded me of over 320,000 points. I was sooooooo excited to see my total points became over 340,000. Since the points are still pending, I planned to shop around when they are in my pocket.
However, on Mar 26, I found my account freeze. It was suspended by Mypoints.com. I emailed their customer service (NO direct phone you can contact him with) and they said my issue was passed to the MOP Team (I have no idea what it is). I waited for 5 days and emailed them again, they just gave me the same answer. Two days later, I emailed them again and asked for the direct phone number that I can talk to them. They just gave me the same answer: "your email has been forwarded to the MOP Team".
Where are my points? I think that is a fraud. 340,000 points equals to over $2,000 gift certificate. I would like to hear from them ASAP.
Was this review helpful?YesNo
Read 14 RepliesAdd reply
User Replies: Close commentsAdd reply
Posted by Gwyneth on 2010-08-12
I have tried and tried to stop receiving their emails. Gmail doesn't give a block option. They flood my inbox every day. I don't want to receive them at all. But so far have been unable to unsubscripe. Any suggestions how to do this.