I purchased over 1000 dollars worth of books for a class I was teaching. I was supposed to receive over 10,000 points from Mypoints. Well, they never credited the points. They have been running me in circles for the last two months. Saying how they talked to where I bought the books and the order number I gave them does not exist.
Then they told me they couldn't find the transaction in their system which only holds records for 90 days so It never happened. Then they asked for my account info again. Told me how it wasn't valid. I have sent them info from the site copied directly into the email, again the account number doesn't exist. Call the book company, all my info is still in the system - everything I gave is correct. Again they reply that everything is incorrect. I would just follow the links and try and find a better deal elsewhere because Mypoints is not a safe place for larger transactions. I have been a member since 2002 and never had this problem until recently.
If my yearbook was created by kids then it should be for kids. They have let the adults turn something good for the kids, & make it obscene including my kids own father - it is bull. He set up a my yearbook account & all 4 Of our kids have one.
He added the kids as his friends then blocked them just because he was getting interested in the bad messages. I know he is a grown adult, that is my point. My sons are receiving the same things & some of them girls are automatically becoming their friends without them accepting it. Whenever it happens, my kids come & get me. I think It should be set for 18 & younger. There is always Myspace, Facebook or something more private they can take it to.
CALIFORNIA -- I had over 18,000 points in my account. Now there are 200 and I have been saving those points for a gift card. All my monthly statements are blank, yet their bonus emails show that I have 18,000+ points in my account. They are not responding to emails and I've read through their terms and have violated none of them. Highly disappointed and do NOT recommend them to anyone. I had been a member since 2006 and had not had issues until recently. Poor customer service.
I purchased two offers on My Points and have never been awarded the promised points. I emailed customer service only to have them pass the buck to someone that did not reward the points. I purchased an AARP membership and subscribed to Peoplepc, and did not receive the points for either. I had thought about referring my friend, however since this seems to be a scam, I won't refer anyone or purchase anything through My Points.
MILPITAS, CALIFORNIA -- I used this website to purchase many things for my family members. There were over 20,000 points in my account until Mar 24. I won a game on that morning and it rewarded me of over 320,000 points. I was sooooooo excited to see my total points became over 340,000. Since the points are still pending, I planned to shop around when they are in my pocket.
However, on Mar 26, I found my account freeze. It was suspended by Mypoints.com. I emailed their customer service (NO direct phone you can contact him with) and they said my issue was passed to the MOP Team (I have no idea what it is). I waited for 5 days and emailed them again, they just gave me the same answer. Two days later, I emailed them again and asked for the direct phone number that I can talk to them. They just gave me the same answer: "your email has been forwarded to the MOP Team". Where are my points? I think that is a fraud. 340,000 points equals to over $2,000 gift certificate. I would like to hear from them ASAP.