I purchased over 1000 dollars worth of books for a class I was teaching. I was supposed to receive over 10,000 points from Mypoints. Well, they never credited the points. They have been running me in circles for the last two months. Saying how they talked to where I bought the books and the order number I gave them does not exist.
Then they told me they couldn't find the transaction in their system which only holds records for 90 days so It never happened. Then they asked for my account info again. Told me how it wasn't valid. I have sent them info from the site copied directly into the email, again the account number doesn't exist. Call the book company, all my info is still in the system - everything I gave is correct. Again they reply that everything is incorrect. I would just follow the links and try and find a better deal elsewhere because Mypoints is not a safe place for larger transactions. I have been a member since 2002 and never had this problem until recently.