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National Floors Direct

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3.1 out of 5, based on 80 ratings and
156 reviews & complaints.
Company Profile
National Floors Direct
40 Robbie Road
Avon, MA 02322
888-400-3566 (ph)
(508) 580-8553 (fax)
www.nationalfloorsdirect.com
info@nationalfloorsdirect.com
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Positive Experience With National Floors Direct
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Rating: 4/51

MASSACHUSETTS -- I'd like to thank National Floors Direct. In deciding to have my office studio floor updated I was faced with many competitive companies eager to participate in providing quotes. What I especially liked about National Floors Direct was the immediate customer service response in setting an appointment up which was convenient for me. Courteous and professional from start to finish. They did what they said they would do when they said they would do it.

The crew that came out to the house for installation was on time, courteous and professional as well. They did a great job the floor looks awesome! I'm very pleased with National Floors Direct and would not hesitate to give them my highest recommendation. I believe you need to earn the right to a relationship and National Floors did just that. Thank you National Floors Direct.

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Installed New Carpet in 2 Bedrooms and to Stairways.
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Rating: 5/51

STERLING, MASSACHUSETTS -- The installers were courteous and professional. I was amazed at how quickly they removed the old carpet and installed the new one. It looks very professional and clean and neat. No loose ends or bowing or anything. After they did the install they helped to return some of the items taken out of the rooms and then vacuumed and cleaned the new carpets before they left. All in all my wife and I are very pleased with our new carpet installation. National Floors Direct has made me a believer. Great flooring at a fair price installed quickly and professionally. Thanks again Wayne for helping us take care of this project.

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Great Service
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Rating: 5/51

MASSACHUSETTS -- From the start of the process to installation we had a great experience with National Floors Direct! Both sales representative and installers were on time for the appointment and made sure all of our questions were answered. We will use them again!

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Perfect
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Rating: 5/51

QUINCY, MASSACHUSETTS -- Yes the service was great. The workers showed up on time, made no mess, and finished way ahead of schedule. The materials are top quality and look great. The salesman even called the day after to see if I was happy with the project. I would absolutely refer National Floors Direct to anyone who might be interested.

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My Experience at National Floors Direct Has Been Wonderful.
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Rating: 5/51

PRINCETON, MASSACHUSETTS -- My experience at National Floors Direct has been wonderful. Service was fast, people were courteous and my carpets look and feel great. National Floors Direct was the only company that could install my carpets in a short period of time. Other companies required a week waiting period before someone would come and measure the rooms and another few weeks to a month before installation.

I was happy to be able to move in without the stress of having to wait for my new carpets. My new office and guest bedroom now look inviting and comfortable. I would highly recommend doing business with National Floors Direct. I will contact them again for my master bedroom and stairs once we're done with home improvement projects.

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Amazing
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Rating: 5/51

DUXBURY, MASSACHUSETTS -- Not only did National Floors Direct beat the local Big Box stores price for our basement renovation, they were able to help us get it done in 1 week. The crew was professional and showed up early. Our experience with the salesman was very thorough. He answered all our questions and concerns and really put us at ease with the process. The carpet selections were from some of the best names in flooring. The installers were efficient and wouldn't leave until I was happy. I would recommend this service to others looking do a great carpet and experience. We could not have been happier with our experience.

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National Floors Direct Was a True Pleasure to Work With.
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Rating: 5/51

MOODUS, CONNECTICUT -- We scheduled an estimate and they came out within the week. Our salesman was very personable and was a lot of help choosing the right flooring for our home. He went over the benefits to each flooring type and really spent the time to get to know us.

Once we picked our floor and got the paperwork squared away we picked a date for installation. Our salesman went through the whole process with us so we would know what to expect. The installation crew was on time and very friendly. They had the entire floor done in just one day. They did a fantastic job. We requested different baseboard for different areas of the house and they listened and got everything just right. National Floors Direct was a great option and we will definitely recommend them to anyone we know. Thank you!

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Carpet Installation
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Rating: 5/51

STAFFORD, CONNECTICUT -- When I first saw the ad for 3 rooms for $888.00 I was somewhat skeptical. It seemed too good to be true. But when John the salesman came out to meet me at my house he was very professional and reassuring. He did an awesome presentation of the choices I had and did not attempt to pressure me in any way.

After finalizing the deal and setting the date I was looking forward to having my new carpets installed. When the installers arrived they were very courteous and professional as well. They did an outstanding job and were exceptional at cleaning up after themselves! After all is said and done I would highly recommend this company to anyone looking to have new carpets installed. And with a 10 year warranty how can you go wrong?

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We Had a Wonderful Experience
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Rating: 5/51

CONNECTICUT -- We had a wonderful experience with NFD and will be happy to share our experience with family/friends. From our in home estimate to the install itself, we are so pleased! The man who came to measure and assist with our picking out our carpets.

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Ordered and Installed Carpet With This Company
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Rating: 4/51

GARDINER, NEW YORK -- The experience from start to finish was seamless. The salesperson was very knowledgeable, and drove two hours for the free estimate, as well as the installers. I am very satisfied with my new carpet. My house looks like it is brand new now. The only tiny problem I faced was that my bill was not detailed, just a total amount was given.

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