BEAVERTON, OREGON -- Thanksgiving weekend I purchased 2 pairs of Nike shoes. One for my 11 year old and 1 for myself. The kids shoes have completely fallen apart. 2.5 months. Mine the soles are delaminating. This is absurd. ... read full review7 Replies - Latest reply on 10/02/2012
I purchased a pair of Nike 360 Air Max 2010 running shoes for $160.00 After 2 months the left shoe air bladder developed a leak. I returned the shoes to Foot Locker and spoke with the manager. He looked at the shoes and asked if I had them for 30 days or less, because of the like new look. He inspected the shoe and told me to send it to Nike and download the form. I mailed my shoes off to them, only to told that they were worn by "Nike Inspector". OMG these shoes were not even close to be worn. They had less than 2 months of running, around 100 miles on them. I chose to have them recycled because I was very convinced knowing their condition and what I was told by Foot Locker, that I would get my "defective shoes" exchanged. Not at all. Lost $160 for the shoes and $20 to return them. In return I am out $180.00. Nike is all about money not customer satisfaction. Shame on you Nike!Add reply
Just bought back-to-school shoes for my ten year old son. Nike pair #1 lasted three days, and the rubber tread on the bottoms came unglued. Brought them back to the store, and replaced them with another pair. Different Nike style, slightly more expensive. They lasted one day. This time the front rubber toe cover came unglued along with the bottom tread. Word of advice to Nike: "Get better glue. Your prices are not in line with the inferior quality of your product." I'm thinking that dollar store flip-flops would last longer than your shoes. Yes, I was able to get my money refunded. However, there is the inconvenience factor of having to go back and forth to a retail store on my gas nickel, then wait in a customer service line to return overpriced poor quality shoes.
4 Replies - Latest reply on 08/15/2011Add reply
I purchased a Nike Air about a year ago. Hardly worn it. It's made in China with a Bowerman logo inside the shoe. After several months of being in storage, I have finally started wearing it. After a few months, it got wet. That's when an awfully strong odor emanates from the shoes. It's a real strong, odor (probably toxic?).
3 Replies - Latest reply on 05/25/2011Add reply
I'm pretty sure the odor is not caused by a bad foot odor. I was wondering if anyone else had experienced a similar problem.
Drive like the pros!
I am just a hack golfer with a lot of issues with the mechanics of my swing, so I look for every outside advantage I can find. New and improved clubs, flex shafts, etc...
Well, to the average ... read full review18 Replies - Latest reply on 02/08/2012
1 Replies - Latest reply on 07/10/2009Add reply
I purchased a pair of Nike shoes with the following info on the inside (Indonesia, 950103-1b, 17306001100). They have been maintained in a climate controlled closet until I needed them last week. Every part of the shoe that is rubber( or synthetic?) is breaking apart like an old marsh mellow. Nike quality assurance sucks. These shoes should never have been sold and may even be an environmental hazard. I am tempted to stand outside the store where I bought them and show other customers what poor quality Nike shoes are.
I just can't keep my son in Nike Basketball shoes. The soles separate, the eyelets rip, the insides wear excessively, the soles wear through in no time, they just don't hold up. 7 pairs so far and none lasted more than 3 months.
3 Replies - Latest reply on 12/14/2007Add reply
Looks like overpriced junk to me, never again.
This particular rather expensive tennis shoe, conducts heat during hard court play. I wore a brand new pair of their Air Max Breathe Free II shoes yesterday afternoon and at the end of three sets, the bottoms of my feet felt like they had been placed over a fire. My feet were blistered and extremely sore.
5 Replies - Latest reply on 07/13/2007Add reply
I experienced this situation previously and thought that perhaps I had worn the shoes too long. The exact same results occured with brand new shoes, leading me to think they have used an improper soul in the manufacture of this particular tennis shoe.
DALLAS, TEXAS -- Well sent a pair of Nike SHox TL3 back to show them a defect in the product, of course they are not Nike Brand shoes. The soles of the shoes break where they form a v. I know that Nike has had this problem for a while, I have a friend who buys his shoes at Finish Line and has the same problem with the last 4 pair he purchased. According to Nike the shoes I sent back are not Nike Brand. I would not touch another Nike product, they will not honor any warranty or defect.2 Replies - Latest reply on 04/28/2006Add reply
Best Watch, Worst Service
ALASKA -- This is by far the best Nike product I ever bought. There is no other that can match it. I have the Nike Triax 250 and let me tell you. I seldom take it off my arm. It's like my own little life-support ... read full review
Sandals Falling Apart Within a Year
FLORIDA -- We live in Florida, and wear sandals a lot, so instead of the Walgreens/Walmart brands (BTW, hold up for years), my wife moved up (??) to a nicer pricier brand, Nike Max Air. They are completely falling ... read full review
The cross trainers I purchased have a part of the sole coming loose. I do not exercise in these, they are only worn when I am not working. They are only 2 mos. old. I called Nike and they told me to ship them back to be inspected to warrant replacement. After reading the other complaints I do not want to waste my money on shipping to get no help. I should have stuck with New Balance!!!!!! 1 Replies - Latest reply on 08/21/2013Add reply
I think Nike could have done a much better job on the colors for breast cancer awareness caps! Gray looks terrible! So drab! 1 Replies - Latest reply on 10/16/2012Add reply
BEAVERTON, OREGON -- Nike's consumer service and/or claims department is staffed by a crew of well trained robots who recite company polices, rules and regulations calmly and contritely, but they provide NO CUSTOMER SATISFACTION and honor NO WARRANTIES whatsoever. Don't buy this product. It is cheaply made, and will NOT be covered under any warranty! You will be asked to return the product to them, you pay the postage, and they will return it back to you and say "their expert inspectors found no manufacturers defects". They will then tell you that you can return the product to them a second time, on YOUR dime again, for a "courtesy" reinspection, with no guaranties that you will receive any customer satisfaction at all!! Just Do It????? I think not! DON'T DO IT!!!! Don't buy Nike!!!!1 Replies - Latest reply on 02/16/2012Add reply
The store policy is no cash refunds, only in store credit, which would stop people, in the know, from shopping for Christmas presents. Also they speak in front of the customer in their native language, which is very upseting to the customer. I'm talking about the store on 82nd and Foster. 3 Replies - Latest reply on 11/20/2011Add reply
My review is exactly as Mitch29's. My teenage daughter wore a pair for Nike Frees for about 90 days and the mesh fabric started to wear away from the top of the shoe. I will add that the soles look pristine, and show no wear. I incurred expense to mail the shoes to Nike and they simply denied that the shoe was defective and mailed them back. Do we have to tell Nike that their shoes are being worn by ACTIVE people? These shoes are $90 and lasted 90 days. Bad value, Poor customer service, but they own the world so what can we do?6 Replies - Latest reply on 07/29/2011Add reply