I have more shoes than I need. I buy shoes on sale and keep them nice rotating them to keep them fresh. That means that some of my shoes may be 8 years old but look brand new. Nike Air shoes decide to fall apart when they are that old. They just rot. I've now had 6 pair with the Air Soles, visible and invisible, just fall apart.
I played golf yesterday with my Nike Airs that I hadn't worn in a couple of years. The insole still has all the writing on it and the shoes have probably been worn 8 times, and mostly riding in a cart so very low mileage. They are bright white, but the soles are separating at the airbags. I had to take them off in the middle of playing with my son, for the first time in 2 years. You cannot glue them because the sole material is flaking off and disintegrating. Seems like all 6 pair have fallen apart in the last 3 years, and were purchased before that.
All look great on the sole bottom, and the uppers but the pathetic construction allows the sole to separate at the top of the airbag around the heel for about 6 inches. So I am supposed to throw these otherwise perfect shoes away? Thanks. I won't fall to sending them into Nike to get them sent back to me with a "shove it" note attached. I will complain loudly and won't buy them anymore. Shox aren't any good either. No more, Nike. Take advantage of someone else with some kind of Michael Jordan status thing that rules their world. I want a shoe that I can count on to finish the game, not fall apart in the middle.
NIKE, you need to read these problems and fix the problem. Either come up with a way to repair them, or yes give everyone a voucher for at least 50% off for a new pair. Mine fall apart with much more than 50% of the wear left, easily. My Asics and Adidas don't do this crap. My son's Underarmour cleats did it, but I could glue the sole back on them. You can't glue, shoe goo, or repair crumbling foam rubber. That means your product is defective and the consumers should have a case for restitution!
MASSACHUSETTS -- The cross trainers I purchased have a part of the sole coming loose. I do not exercise in these, they are only worn when I am not working. They are only 2 mos. old. I called Nike and they told me to ship them back to be inspected to warrant replacement. After reading the other complaints I do not want to waste my money on shipping to get no help. I should have stuck with New Balance!!!!!!
I purchased a pair of Nike 360 Air Max 2010 running shoes for $160.00. After 2 months the left shoe air bladder developed a leak. I returned the shoes to Foot Locker and spoke with the manager. He looked at the shoes and asked if I had them for 30 days or less, because of the like new look. He inspected the shoe and told me to send it to Nike and download the form. I mailed my shoes off to them, only to told that they were worn by "Nike Inspector". OMG these shoes were not even close to be worn. They had less than 2 months of running, around 100 miles on them.
I chose to have them recycled because I was very convinced knowing their condition and what I was told by Foot Locker, that I would get my "defective shoes" exchanged - not at all. Lost $160 for the shoes and $20 to return them. In return I am out $180.00. Nike is all about money, not customer satisfaction. Shame on you Nike!
Just bought back-to-school shoes for my ten year old son. Nike pair #1 lasted three days, and the rubber tread on the bottoms came unglued. Brought them back to the store, and replaced them with another pair. Different Nike style, slightly more expensive. They lasted one day. This time the front rubber toe cover came unglued along with the bottom tread. Word of advice to Nike: "Get better glue. Your prices are not in line with the inferior quality of your product." I'm thinking that dollar store flip-flops would last longer than your shoes. Yes, I was able to get my money refunded. However, there is the inconvenience factor of having to go back and forth to a retail store on my gas nickel, then wait in a customer service line to return overpriced poor quality shoes.
My review is exactly as Mitch29's. My teenage daughter wore a pair for Nike Frees for about 90 days and the mesh fabric started to wear away from the top of the shoe. I will add that the soles look pristine, and show no wear. I incurred expense to mail the shoes to Nike and they simply denied that the shoe was defective and mailed them back. Do we have to tell Nike that their shoes are being worn by ACTIVE people? These shoes are $90 and lasted 90 days. Bad value, Poor customer service, but they own the world so what can we do?
BEAVERTON, OREGON -- I bought a Nike basketball shoes from FinishLine. After wearing the shoes 3 times, I notices that the soles started to fall apart and I worried about my own safety to exercise while wearing this kind of shoes. So I filed a claim on Nike website and mailed them that pair of defective shoes. To my surprise, the "inspection" came back as "Claim Denied and Recycled". That was laughable because: If Nike recycled the shoes, that means that the shoes were unwearable and, thus, defective! The glue they used to manufacture those shoes are defective! One can even make the bold claim that since Nike is so sincere to recycle its shoes, Nike choose the glues for it shoes which is not the strongest! I used to have Nike shoes that lasted more than 2 years. This pair of shoes only lasted no more than a month.
SAN ANTONIO, TEXAS -- Christmas 2009 I received a pair of Nike tennis shoes after wearing the shoes for 3-4 days the top of both my feet broke out with blister 72 on left foot and 63 on top right. I went to the ER due to the enormous amount of pain and burning. The ER Dr. stated the blister were caused by the chemicals Nike uses in treating there shoes. For 13 weeks I could not wear shoes due to the blisters healing and the blisters have scared both of my feet severely. I took the shoes back to Academy sporting goods were they were purchased I was told an independent co would test the shoes. Academy sent the shoes back to Nike for the testing. I requested the shoes back immediately, Nike refused. After 2 month's Nike contacted me stating they could find no flaw with the shoes and they would send the shoes back to me. Nike and Academy deceived me and I will never wear a Nike shoe again!
I ordered a FC Barcelona 09/10 Home Men's Jersey with Personalization on 12/27/2009 from Nike's online store. Order was shipped on 01/05/2010 and arrived promptly on 01/08/2010.
Immediately opened the package and imagine to my surprise, I found the seams on the jersey stretched. I had not worn the jersey, so I was assuming it was shipped from the factory like that without any sense of quality control.
I promptly called Nike and they said I had 30 days to return it from the date of shipping at their expense for a refund. I immediately pack the jersey back up in the box it came in and dropped it back in the mail. Will have to wait and see about the refund.
I managed to order the same jersey again and I am hoping that the second time will be a charm.
When I spend over $100 on an item from Nike, I expect quality merchandise and not damaged merchandise straight from the factory.