Discontinuation of product
Shortly after obtaining a Nikon Coolpix 4500 camera (approximately $700.00) I found that the model was discontinued and replaced by a more advanced camera... leaving me with a worthless
product. How ... read full review11 Replies - Latest reply on 05/23/2010
I wish I had never bought a Nikon
I had bought a Coolpix S610c series camera. After two months of use it would no longer take pictures, displaying a "lens error" screen. I sent it in for repair after speaking to a customer service ... read full review
1300 WALT WHITMAN ROAD MELVILLE, NY, FLORIDA -- Do-not buy Nikon, worst customer service, I've ever experienced, 5 weeks after buying my camera, lens error, send it back in it's original box with everything brand new, first they sent a letter saying it was covered under warranty and then they sent another letter stating that the camera had been tampered with, screws missing/ damaged and gave me an estimate that was almost the same cost of the camera.
This camera was in mint condition and they are stating otherwise, how are you supposed to argue with someone that is lying, when you ask to speak to someone else they have nobody and they send you updates via e-mail stating do-not reply, how are you supposed to communicate with someone that's not there.
DOUGLASTON, NEW YORK -- First used it on my birthday at the end of September, 2009, and less than one month later it was FINITO. Staples will not honor the extended warranty (of course). I did not drop it, nor did I press on the viewfinder. I have 20 years experience in photography (35mm) and this was a birthday present. In two days I am taking it to Nikon in Melville, LI, with a friend who also has a Nikon and we will see. How could Nikon be such junk? I need it for a newsletter. Another friend was going to buy me a much more expensive Nikon, but I think I will opt for another brand!!! How can the quality of Nikon gone so far downhill? And what about Staples' warranty? I guess it is a way for them to make an extra buck. Never buy a camera from them.2 Replies - Latest reply on 10/27/2009Add reply
I received a Nikon Coolpix camera for Christmas and found it to be pretty user friendly and took good pictures. I did however have a problem with the camera (battery not holding charge, camera taking ... read full review4 Replies - Latest reply on 07/09/2009
Bad Service And Support
MELBOURNE AUSTRALIA -- This is how Nikon Customer Service handles complaints and how the authorized service centres do the repairs.
...email from Nikon Customer Support in answer to my complains....
Hi ... read full review
MELVILLE, NEW YORK -- I purchased a Nikon Coolpix L6 in January. In May, while I was taking pictures, the camera suddenly quit working and I subsequently lost all of the pictures from my vacation. I returned the camera to ... read full review4 Replies - Latest reply on 07/27/2008