Just say no to the big O
UTAH -- My wife ordered a couch on Oct 12th from Overstock.com after they screwed up our order on the 6th and we had to reorder the couch again. The woman at overstock who took the order told my wife, do not ... read full review6 Replies - Latest reply on 12/09/2012
Leather furniture from China
BOZEMAN, MONTANTA -- Found a supposed leather sofa, loveseat, chair on Overstock.com. Paid almost $3,000.00 for set. It arrived timely as promised, about 6 weeks later. (Wonderful local delivery)
The delivery men and ... read full review4 Replies - Latest reply on 11/19/2007
BRISBANE, CALIFORNIA -- Do not buy from these crooks. I foolishly placed an order with these people. They sent me a completely different item from what I ordered. The item that they sent costs less than half of what I paid them for the correct item. I spoke to two very unhelpful people in their customer service department. They both refused to issue a return for the item. They are refusing to return my money too. Now I will have to fight them through my credit card company for their fraudulent business practices. Stay away from these crooks.2 Replies - Latest reply on 10/20/2011Add reply
First time I have ordered from Overstock.com. I ordered two pairs of jeans, different styles, and had to return one pair because they did not fit. When I tried to follow the return instructions I was informed that my purchase was non-returnable. My items did not fit the description on their list of non returnable items. Checked everything over and could not find anything that stated such until I went back to the item page and discovered among a lot of other information the refund link. Clicking on that link I then saw my items were not returnable. Overstock sure wants you to buy, but does not want anything returned and cleverly makes their policy legitimate but only if the customer carefully looks for it. Will never shop here again.1 Replies - Latest reply on 02/25/2010Add reply
SALT LAKE CITY, UTAH -- overstock.com sold me a bedroom set and charged my credit card. They then canceled the order and told me I would receive the credit after 10 days in a live chat. The first chat person refused to give ... read full review
I ordered a light fixture from Overstock.com and paid for expedited shipping to insure getting it in 2 business days. When I called at the end of the 2nd business day I learned my order was shipped and attempted to be delivered to the incorrect address. Overstock's response appeared genuine at
3 Replies - Latest reply on 10/16/2012Add reply
the time and guaranteed a replacement light fixture was being sent out overnight and guaranteed it would be delivered in 2 days. Guess what? did not happen either. They really dropped the ball on this one and it seems there is no one who is accountable for not following through with the promises.
I will not be ordering from Overstock in the future - ever!
Don't buy from Overstock!
Rip off scam with Club O and forget returns, you been had!!!!
I have been a long time customer of overstock, spent quite a lot of money with them and up until now I've never had any serious problems ... read full review
Let the Buyer Beware!
ANYWHERE, MISSOURI -- Let the Buyer Beware! (Austin Reed suit)
Overstock.com represents this product with a picture of an American made Austin Reed suit that retails for around $600 (I recognize the suit pictured, as I ... read full review3 Replies - Latest reply on 01/31/2012
SALT LAKECITY, UTAH -- I ordered a $479.00 Oakley Holeshot sports watch. Received it yesterday, May 20, 2013, and the battery in the watch was dead. Who ships a watch with a dead battery? I called customer service last night for an R/A and was told I'd receive the R/A via email within minutes. I still don't have it. I was given the standard "we apologize and appreciate your patience". Customer service did say I'd have to ship the watch, at my expense, back via UPS ground, 5 to 10 business days, and as soon as it arrived they in turn would ship me a replacement watch via UPS ground, 5 to 10 business days. I asked her what guarantee I had that they wouldn't ship a second watch with a dead battery. She said she would have to mark a "special request" for me to get a watch that was actually working. Really??? Special request? I offered to pay overnight charges and was told everything moved at 5 to 10 business ground. My first and last time to ever use Overstock. com. I do not recommend this company3 Replies - Latest reply on 05/21/2013Add reply
Am I the only one that is bothered by Overstock's home page which states $1 shipping on all orders then charges the regular rate, $2.95, for media items?
When customer service was contacted they claimed ... read full review14 Replies - Latest reply on 01/18/2010
GOTHA, FLORIDA -- With Overstock.com, be very careful about what you buy from them. We have purchased several items over the last few weeks - many were based on the consumer reviews on the website and I am not sure they ... read full review1 Replies - Latest reply on 09/02/2008