I am not a fan. First of all, one of their representatives told me when I originally set up a payment plan for my son's personal training account, that no finance charges or interest would be charged. The following month they began charging me $20/month finance charge. I just paid the final payment. I asked for a receipt for my debit card payment, and they said they do not have the ability to give receipts. When I pressed them on this issue, they said I could pay $10 for a transaction statement. Seriously? Ten dollars for a receipt.