I am not a fan. First of all, one of their representatives told me when I originally set up a payment plan for my son's personal training account, that no finance charges or interest would be charged. The following month they began charging me $20/month finance charge. I just paid the final payment. I asked for a receipt for my debit card payment, and they said they do not have the ability to give receipts. When I pressed them on this issue, they said I could pay $10 for a transaction statement. Seriously? Ten dollars for a receipt.
HUNTSVILLE, ALABAMA -- I was a member of LADIES RIVIERA FITNESS whose billing was done by PARAMOUNT ACCEPTANCE. RIVIERA failed to notify me that their gym would be closing. (I was later informed that they knew this before I joined.) They lied and told all of their members that they were moving to a new building, closed the gym and told us that our new building was not complete yet, billed us for 3 months while we waited on the new gym to open. Then we were informed (only if you called and asked) that we were sold to another gym a co-ed, no tanning available, 40 minute drive from my house gym.
PARAMOUNT ACCEPTANCE will not let me out of my contract. I've been jumping through their hoops for the last 3 months (including them giving me the wrong address to send a cancellation letter to, my letter was returned... this took 3 weeks and another billing cycle.) The lady from the gym they sold us to said that several women have tried to get their contracts cancelled, but that PARAMOUNT ACCEPTANCE has not let anyone cancel. Please be warned if you do business with either PARAMOUNT ACCEPTANCE or RIVIERA FITNESS, getting out of a contract (with legitimate reason) is next to impossible.