Phone Power - Page 3

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3.6 out of 5, based on 9 ratings and
27 reviews & complaints.

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Great Promos
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Well it doesn’t get much better than an average of $12 a month total. They are always running some type of promo and that’s the one I signed up with (prepaid plan 2 yr). Was impressed that the sales people actually knew what they were talking about, which unfortunately is not the same for all companies I’ve had contact with, seemed like a deal so I signed up.

Five months down the road and it’s been working as intended the whole time. I’m not missing my old landline at all.

     
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Great for over a year
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I’ve had the service for over a year now and have been very satisfied. I got a new number and when I was sure it was working for me (about three months down the line) I had my landline cancelled and the number transferred.

It is definitely a savings at $20 a month at most (if you don’t want a contract). I recently added a virtual number for five buck extra. It just rings on my main line but lets you have two phone numbers for cheap.

     
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Good Deal
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I took advantage of buying the retail pack from Amazon that they credit you back for and it turned out to be a pretty killer deal. The box was $79.99 but I got that back as credit with them so I just won't see a bill for phone service for a few months and I own it so I don't have to send it back. It came with a Usb adapter too, which is pretty handy. The quality has been steadily clear so I'll be recommending this to my friends and family.

     
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Positive Experience
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Well my experience was quite positive. I was looking for a cheaper alternative to my landline service and found it. I did the 2 year prepaid promo and even with the taxes/fees, on which the billing representative was refreshingly honest about, included it comes to about $12 a month. Hard to beat that. I've had the service for about two months now and the quality rivals that of my previous landline plus I get an extra line for free which comes in handy when my wife wants to hog the phone. I'm happy with my choice.

     
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Voip is the way to go
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I use phone power as my VoIP service and have been incredibly happy - I'm using the 14.95 unlimited monthly plan. No complaints so far - totally recommend if you're looking to save money.

     
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Misconceptions!
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MICHIGAN -- I, recently, cancelled my service, of one month, with Phone Power. I discovered that there "unlimited" calling plan was not, in fact, unlimited.

I received notice that I was about to use up all of the minutes that "the plan that (I am) under", was limited in outbound calls, but only unlimited in inbound calls. The advice I was given was less than acceptable, and I cancelled my service. It was not that I was not impressed with PP in the beginning, as I had paid for several months in advance. I even had to purchase a router to make this program work. "Fine, okay, I will".

When I sent in my notice of intent to cancel, I was told that I had to send "their equipment" back to them because it was "free and only leased", that the monies I paid for it were only for shipping and handling. I looked for any information on their website to show where I was to be limited and that I was only leasing free equipment. This information is not posted, orally or in print. I stated if they wanted the equipment back, to make arrangements to pick it up, and/or to sent an RMA.

I would not recommend this company, at any time to anyone, unless you like to deal in misconceptions.

     
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Great Prices, But Horrendous Support - VOIP
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Great prices, but horrendous customer support and sales. Could not let me add, yes, add an additional line without emailing and sending double equipment.

Although the yearly price is good, heaven forbid if you had any problems! Could not work with me on adding service especially in this economy!

     
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