Nightmare with princess cruises
LA AREA, ALABAMA -- I just had a nightmare with Golden Princess. Last winter break, my mom flew all the way from China to spend the vacation with me. Then nightmare happens. I forgot one of my documentation so I didn’t ... read full review3 Replies - Latest reply on 01/28/2014
NEW YORK, NEW YORK -- The pinnacle of our 50th anniversary cruise/tour was supposed to be the Kantshna Experience. Here's our experience.
This complaint is in reference to a cruise/tour taken ... read full review3 Replies - Latest reply on 07/27/2013
Smoking on the Island Princess
CALIFORNIA -- Princess fails to protect non-smokers from the well-known negative health consequences of second-hand cigarette, cigar, and pipe smoke.
Princess makes no effort to enforce the minimal rules they ... read full review9 Replies - Latest reply on 12/04/2009
Grand Princess Rip Off
SANTA CLARITA, CALIFORNIA -- On a 2 wk cruise to S Carrib recently the disruptions expected due to impending drydock were much worse than expected. Paint and varnish odors were apparent, deck railing being removed with torches, large ... read full review1 Replies - Latest reply on 04/16/2011
Bed bugs and crappy food
Our cruise departed San Juan going to 12 islands in 14 days.
We noticed bites on out legs the first night...the steward said he'd change the sheets. That did not help, and after talking to adjacent ... read full review7 Replies - Latest reply on 12/26/2010
I've always resisted the idea of a cruise for vacation. But this year we went. The cruise was wonderful. Dinners were first class, and the buffet available 24/7. The staff gave excellent service overall. Many side trips (not free) activities and entertainment that were free. Our 13 year old had a great time with the teen club, in fact we had to put limits on it so we could spend some time with her. The cost wasn't really any more than a nice hotel would have cost. Excellent value, in my opinion.3 Replies - Latest reply on 06/30/2009Add reply
Crown Princess Cruise
FORT LAUDERDALE, FLORIDA -- First I would like to state that it was difficult for me to categorize this as either a compliment or complaint, and that's why I'll call it informative. I also would like to state that I can't help ... read full review35 Replies - Latest reply on 04/28/2009
It took three weeks for a call from customer relations. I asked and did not receive a refund. If they are not held monetarily responsible what incentive do they have to disinfect their ships? Add reply
FORT LAUDERDALE, FL -- Earlier this month my wife and I sailed aboard the Coral Princess on an 11 day Panama Canal cruise. This posting is not to review the cruise but to inform everyone of something that happened that all should be aware of.
1 Replies - Latest reply on 01/30/2014Add reply
Most of you probably know that all cruise ships now have a cellphone tower aboard ship and when that equipment is turned on a cellphone network is established on board the ship. If you have a cellphone and it is turned on and not in Airplane Mode, it connects to the onboard network. The network is connected to the satellite network and calls made or received are billed to you at $2.49 a minute. They are SUPPOSED to turn that equipment on only after moving a mile off shore.
We returned from the cruise on Sunday, January 19 and as we were walking off the ship I turned my cellphone on. When it booted I got the message "Connected to Coral Princess Network". WHAT? We were docked in Fort Lauderdale and the ship was still trying to collect $2.49 a minute from me? Either someone was grossly incompetent and forgot to turn the equipment off or Princess is dishonest and was trying to "extract" more money from unsuspecting guests. I will give Princess the benefit of the doubt and assume it was simply an error on the part of the staff member responsible but anyone who thought they were back home and could make phone calls will probably be surprised when they get this month's phone bill.
Princess Cruise Nightmare
HOUSTON, TEXAS -- December 14, 2013 we were to sail on Princess out of Houston, TX. The ship was several hours late in docking and disembarking the passengers from the previous week due to fog. This is very important ... read full review
We have just concluded our first experience of cruising with Princess cruises and, what a big disappointment. The staff on the floor were very pleasant but the corporate policies were bordering on outrageous. On the first day of our cruise, they had not reserved a table for our anniversary celebration and it took an hour and a half to find an alternative. On the second day of our cruise, we received a threatening phone call from the Customer Services Manager threatening to block out cruise card for our entire trip because we had challenged a tip for a drink we had had to fetch ourselves. The food was cold, even the pork giving concerns over health and safety. Everything was about money, money, money. Never again. Were're going with Fred Olsen next year.
SANTA CLARITA, CALIFORNIA -- It was recently revealed that certain products advertising themselves as '100% juice" were in fact only watered down versions containing 10 to 35 % juice. Princess cruise lines seems to have done them one step better (or worse) by serving "lemonade" which contains ZERO percent juice!
6 Replies - Latest reply on 09/04/2013Add reply
Shouldn't unsuspecting passengers be notified that what they have been told is lemonade is really some sort of, possibly unhealthy, lemonoid chemical cocktail?
CALIFORNIA -- I booked Princess Cruises for a Bermuda & Eastern Caribbean cruise from Brooklyn. I had been an RCCL only cruises guy the past 10 cruises but had trouble on the very nice Explorer Of The Seas. I won't ... read full review2 Replies - Latest reply on 07/08/2010
Once again there were problems with a Princess cruise.
Since cruising with another princess cruise ship in June, I must report that I will not be cruising with this cruise line again.
Their ships ... read full review10 Replies - Latest reply on 09/28/2009