Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

Princess

Star Star Empty star Empty star
27 Reviews & Complaints

Company Contact Info
Contact Info: 10100 Santa Monica Blvd. Ste 1800 | Los Angeles, CA 90067 | 310-553-1770 | www.princesscruises.com

Top Customer Complaints & Reviews:

Recently, our group of 20 friends booked a cruise that was scheduled to depart on 2 March from Valparaiso, Chile, to Rio De Janiero, Brazil.
First I would like to state that it was difficult for me to categorize this as either a compliment or complaint, and that's why I'll call it informative.
On our return home from 107 day World cruise, Princess made a mistake by canceling our return flight tickets from Rome to Newark, purchased as a package deal through Princess.


Latest Reviews:

StarStarEmpty StarEmpty StarEmpty Star
Princess Offered Promotion to the Customer but Had Not Stand Behind Their Promise
LOS ANGELOS, CALIFORNIA -- So often Princess offers promotions to promote sales of occupancy. Discount prices are advertised by Cruses.com and many others ...
-- Informative Posted by Boooo on 11/20/2012

StarStarEmpty StarEmpty StarEmpty Star
Princess cruises cannot be trusted - Customer relation service
LOS ANGELOS, CALIFORNIA -- Before we made arrangements and paid for our trip Princess employee assurd us that we would be upgraded to cabin with balcony ...
-- Complaint Posted by Boooo on 11/08/2012

StarEmpty StarEmpty StarEmpty StarEmpty Star
The Grand Princess - Never again!!!
We have just concluded our first experience of cruising with Princess cruises and, what a big disappointment. The staff on the ...
-- Informative Posted by Brigid.c on 10/05/2012

StarStarStarStarEmpty Star
Ersatz lemonade - Lemonade
SANTA CLARITA, CALIFORNIA -- It was recently revealed that certain products advertising themselves as '100% juice" were in fact only watered down versions ...
-- Complaint Posted by Dthntxs on 06/16/2012

StarEmpty StarEmpty StarEmpty StarEmpty Star
Bad service - Two peice combo meal
VAN NUYS, CALIFORNIA -- I was so disappointed with the way things went this evening. I waited to be told "next can I help you". I said I am ordering ...
-- Complaint Posted by Emergencyman5 on 03/20/2012

StarEmpty StarEmpty StarEmpty StarEmpty Star
Nightmare with princess cruises - Cruises/travel
LA AREA, ALABAMA -- I just had a nightmare with Golden Princess. Last winter break, my mom flew all the way from China to spend the vacation with ...
-- Complaint Posted by Lisali.com on 02/19/2012

Grand Princess Rip Off - Drydock Problems Grand Princess
SANTA CLARITA, CALIFORNIA -- On a 2 wk cruise to S Carrib recently the disruptions expected due to impending drydock were much worse than expected. Paint ...
-- Complaint Posted by Paulsmom on 04/16/2011

Bed bugs and crappy food
Our cruise departed San Juan going to 12 islands in 14 days. We noticed bites on out legs the first night...the steward said ...
-- Complaint Posted by Jackcando on 09/13/2010

Birthday Cruise - Carribean Princess
CALIFORNIA -- I booked Princess Cruises for a Bermuda & Eastern Caribbean cruise from Brooklyn. I had been an RCCL only cruises guy the ...
-- Informative Posted by Lancer2 on 07/07/2010

Missed opportunity - Kantishna Experience
NEW YORK, NEW YORK -- The pinnacle of our 50th anniversary cruise/tour was supposed to be the Kantshna Experience. Here's our experience. Customer ...
-- Complaint Posted by Waynelr on 07/04/2010

Took $27,000 From Seniors And Gave Them Nothing - Travel
SAN CLARITA, OHIO -- Recently, our group of 20 friends booked a cruise that was scheduled to depart on 2 March from Valparaiso, Chile, to Rio De Janiero, ...
-- Complaint Posted by Josielulu on 03/09/2010

Disappointed in the Emerald Princess - Food aboard a cruise ship
My complaint begins with the food. I always heard that Princess was the top of the line for Cruise ships but I was very disappointed ...
-- Complaint Posted by Lucky2bme8549 on 01/25/2010

Downgraded for Australian Passengers - Food and Entertainment
In October we traveled on the SUN PRINCESS on 35 day voyage from Sydney to Hawaii and back. We have travelled on quite a few ...
-- Complaint Posted by Tiga on 12/19/2009

Beware of Princess "Vouchers"
Some time back, I had called Princess for info on Alaskan Cruises. I was told that an info package and DVD would be under way ...
-- Complaint Posted by Dan57 on 12/18/2009

Smoking on the Island Princess
CALIFORNIA -- Princess fails to protect non-smokers from the well-known negative health consequences of second-hand cigarette, cigar, and pipe ...
-- Complaint Posted by Carl from Pahrump on 12/04/2009

Show More Reviews

Reviews By Product:

Reviews By Category: