LOS ANGELES, CALIFORNIA -- This is the second time I've rented from Public Storage and I should have learned my lesson the first time. They increased my rent more than 12% the first time and I stupidly paid it without complaint. I searched for another storage place but Public Storage had slightly better rates (but not if they are increased after 6 months). And moved. So here I am again. Six months later I am being told that my rates have increased by 14%!!!
PORTLAND, OREGON -- At location #24103 my unit was broken into 2x after we got a new manager. He was quick to inform, very sympathetic and apologetic, had a good handle on making the next attempt harder, at PS' expense, and because of being really vigilant after hours he was able to get police there before the 1st guy finished his 2nd attempt, and again, in time to nail the 2nd guy red-handed. Not only that, but he's always cheerful, polite and professional.
ANAHEIM, CALIFORNIA -- She is (Debra) a keen asset to your business. As I am sure you are already aware. Once again I transition my belongings into your facilities. I appreciate the level of competence that I am greeted with, as well as the fluent flow of the language of the land. We see the level of many companies and services degrading for sometime now. It's good to know that I am received at Public Storage with the same friendly, knowledgeable service that keeps me a loyal patron. Thank you, once again.
FLORENCE, SOUTH CAROLINA -- 1st month FREE.. then, after 5 months, Public Storage increased their rates from $44 to $51 for my 8 x 10. Really??? I realize companies need to raise rates, but that's $84/year from ONE person. I moved my stuff out my house to keep people from stealing things while I'm away, and I still get RIPPED off by the trusting name of "Public Storage." I want a breakdown of WHY so much?
VAN NUYS, CALIFORNIA -- On November 27, 2013 I went to Public Storage Location 26311 in Van Nuys on Balboa Blvd to complete paperwork for the rental of a unit. I was helped by Adriana & Jocelyn. Both young ladies were very helpful and kind. Public Storage is fortunate to have both young ladies as part of the Public Storage team.
WEYMOUTH, MASSACHUSETTS -- Property manager John ** has been an excellent customer service representative. He has always been pleasant, helpful, made me feel safe. Answered my concerns with good information. I am very comfortable having my property in this facility.
REVERE, MASSACHUSETTS -- Great experience renting storage container. Very clean building & property. Quick, efficient, check out w/ very professional, knowledgeable salesperson Michelle! I would suggest you rent online as you can save a little $$. Also containers on the top floors are cheaper & can be just as accessible as bottom floors.
NEPTUNE, NEW JERSEY -- I have to move and went there for a unit. Jeff was the gentleman that helped me. He was terrific, very helpful and explained all to me. I will always rent units from here and let everyone that needs storage to go there as well. Good job, Jeff!
EWA BEACH, HAWAII -- If you want to rent a storage space, I suggest you rent one at Ewa Beach Public Storage. They know how to treat their customers. There is also a new general manager by they name of (Kevin). He made me feel at home. I bid on auction lockers and have notice how good the locker are now that he is in charge. Thank You Kevin. I appreciate your honesty and respect you show us bidders. Keep up the good work, all the bidders thank you.