QVC, Inc. - Page 2

Star Half star Empty star Empty star Empty star
44 Reviews & Complaints

Most Popular | Newest | More Options >
More filter options:
QVC is a business
Posted by Mcable on 11/12/2012
WEST CHESTER, PENNSYLVANIA -- Some of the complaints about QVC may be valid but others really shock me. QVC is a business like any other. If you don't pay the electric, it gets shut off..etc etc. They don't black list people without good reason. There seem to be a lot of compulsive buyers who when the big credit card bill comes in and they lose the race to the mailbox to their husband, or find they bought too much that month and can't afford the bill....then try to return way too much and are put out when QVC halts their "buying privileges" I surely don't blame QVC for closing accounts if over 50% of someones purchases keep being returned for various excuses as they have to pay for the restocking or throwing the items out that can't be resold. People keep out of trouble by being a savy responsible shopper. Dont buy more than you can pay for. I can tell many are not telling the WHOLE STORY here. If you know you are going to lose your job or plan on going bankrupt, don't continue to buy on credit and don't expect special consideration. I have not one bad experience in buying or returning items from QVC but I don't buy more than I can pay off in 2 months either. Yeah I got a lot of wants...but I don't let that get in my way of being a responsible shopper. I don't buy big ticket items such as chairs and computers at QVC. You drive a car b4 you buy it don't you? Just because you get a 10,000 credit limit doesn't mean you need to spend that amount. Is the consumers responsibility to keep out of trouble...not the company. If you can't control TV shopping urges then turn the channel. And for the one commentor who went Chapter 13 bankrupt and thinks she is so "entitled" to keep charging items on QVC and has admitted publically she is scamming the company by fake names?? You disgust me and people like you are the reason this country has such economic woes. You ruin everything for the responsible folks. You have bad credit for 10 years and can't blame everyone else for your irresponsibility so suck it up and put on your big girl pants. You probably are on public assistance of every kind too and feel entitled to charge up luxury big ticket items and is why you ended up bankrupt. I hope they have charged you with fraud. As for those who didn't fit into the shopoholics and scammers categories....my comments are not directed to you.
Read 5 RepliesAdd reply

User Replies:Close comments

Posted by Vinnie11 on 2012-11-12:
I really wouldn't have any problem with it EXCEPT for the way they tell you repeatedly you can return it when they are selling it. It's a given that you can make returns, people usually mention it only when you can't so for them to hawk their return policy then penalize you for using it is wrong in my opinion.
Posted by copper_works_ on 2012-11-12:
I only watched QVC once and it reminded me of carnival barkers. Ummm, no thanks!
Posted by leet60 on 2012-11-13:
Comparing a retail business to a utility is not a valid comparison. In most instances you have no "options" with utilities to choose another company. You have those options in retail. My experience with QVC is that they offer overpriced, often liquidation merchandise to less than saavy consumers. It is the consumers responsibility to be informed, so this is not QVC's fault.
Posted by FoDaddy19 on 2012-11-13:
I've never shopped at QVC or HSN or anything. I do turn in for a good laugh whenever they are doing a presentation on absurdly overpriced computers. It's always awe-inspiring to see some presenter who obviously has no clue what he/she is talking about prattle on and on about the virtues of a dual core CPU (in 2012 mind you) and how 4 GB and a 500GB HDD are the bee's knees, and how it can all yours (cheap TN panel monitor included!) for the low, low, price of $1200.

A couple months ago a QVC presenter seemed particularly impressed with a 13.3 inch MacBook Pro they were selling for the "incredible" price of $1799. Same computer sold on Apple's website for $1100 at the time. What a deal.
Posted by Leann on 2013-06-24:
Although I agree that she should not keep shopping and definitely should not be using false names, I find it so disrespectful that you would assume she would be on all types of assistance and feels entitled. Although there does seem to be some underlying issues, nor everyone is privileged in life even through hard work. Everyone deserves to have something for themselves from time to time. Don't be so rude and hateful. Didn't your mother teach you manners as a child.
Close commentsAdd reply

StarEmpty StarEmpty StarEmpty StarEmpty Star
Deceptive policies
Posted by Marycbrown1756 on 09/19/2012
QVC Easy Pay, Not easy and a true nightmare

on air the hosts continually boast how simple it is the open an account and use easy pay with your first order. This is completely untrue which in my book is a deceptive business practice.

I ordered my nephew an advance order of a PS3 which Qvc cancelled stating I must pay it in whole upfront because of have no pay history with them? Excuse me? you have lost this sale and the sale of a laptop for my college age daughter. Toys R Us has layaway and so does Best Buy. I love the convenience of shopping online or by phone at unusual hours, but if QVC sold washing machines and mine was broken, I would carry my clothes to a creek and beat them with rocks before I'd give QVC my business.

QVC cancelled my brothers account because whoever lived in the foreclosed home he moved into apparently owed on orders< what does this have to do with a current occupant? You all do realize people move right ?

Also QVC will not take debit cards for easy pay although it states clearly on the customer service tab they do. If you feel debit cards or prepaid cards which I might add 1/2 of the US population has due to changes in Social Security no longer issuing a paper check and forcing many to find a way to deposit funds with lower fees than a traditional bank then you need to connect with Pay Pal like HSN and Shop NBC do, that would solve that.

Nowhere on your CS tab in help and support does it state that people cannot use easy pay on 1st order and I'm curious how anyone can build a payment history if you cannot use easy pay to begin with that is just stupid. Also it clearly states that debit cards are accepted. It is none of the CS reps business why a customer doesn't use a traditional bank and lastly if a person has their proof of residencey such as mortgage, lease, utilities etc then you need to take into consideration especially in todays economy that many people buy forclosed homes ( this in itself would indicate that someone couldn't or wouldn't pay their TV shopping bills )

Do you all have so much business that you can afford to alienate a new customer or lose someone who's shopped years simply because the bought a home ? If so I'd like your secret because the company I work for we need business so send your overages our way.

I find it apaulling that customers are misled, and once hooked in you close accts at will no explanations as I can see on 5 different complaint sites online as well as the BBB of PA. I suggest anyone considering ordering for the holidays do so now because once they demand a blood and dna sample photos of you in front of your house with the mortgage broker with a newspaper dated that day you are unlikely to get your order so save yourself the hassle. HSN has fewer payments, and charges all taxes and shipping upfront but are far more flexible with the use of debit, pre paids etc and they will allow Pay Pal in lieu of a debit card .

I found the PS3 at my local Toys R Us on advance sale and it is 40.00 cheaper and I was able to laway. Research your options, you can most likely fare better somewhere else with the hassles the QVC CS team gives you, if they even show you the courtesy of a call or email prior to cancelling your order or Closing your account with no explanations

Read 9 RepliesAdd reply

User Replies:Close comments

Posted by FoDaddy19 on 2012-09-19:
I think the issue with with flex pay or whatever they call it in your situation was that you tried to pay with a debit card. From their perspective that's a dicey proposition for them. If you had ordered with a credit card, I'd bet there wouldn't have been a problem.

Personally I'm against making payments on anything if possible. If I can't afford to pay for something I want in full, I don't buy it or save up until I can.

Also I've never found the "deals" on QVC/HSN/ShopNBC to be very good. Especially on electronics and computers. From what I've seen their *very* best deals are just a few bucks below that of brick and mortar retail stores, and significantly higher than the big online retailers.
Posted by farrah on 2013-01-28:
QVC just call me and i request a supervisor to do so
and took few hours.
The call(working in law i know it is illegal and it is a clearly deceptive practice TO ADVERTISE one thing, such as QVC DO ACCEPT VISA DEBIT CARD pre-pay ,
however the lady goes, name is SUZANNE or suzann:

"Well,we say subject to APPROVAL."

I go,"So your telling me the merchandise,when the
1st payment does go through,your then going to say
we will still DENY the party BIASLY,the product,
VISA DEBIT,RELOADABLE CARD,even if the payment did at least go through,and this is a new customer.

so we agree with this complaint on QVC,DEBIT false
advertisement and illegal practice,they will be i am sure of it working in law,head of the firm has
said,they are going to be sued more and do poorly
in sales more,and more,while HSN,NBC shop etc.and
other outlets like that flourish.I challenge her
for which i record and she AGREE when i said this:
SO,WHY DON'T YOU JUST BE FORTHRIGHT,and adage on the WEBSITE, TV Show,infomercials,late night and day by day the TRUTH, SAY,WE ARE NOT GOING TO AT ALL SHIP OUT YOUR MERCHANDISE you ordered,IF we verify,it is not a BANK-Checking Acct.Issued type
bank card.
why not be honest to add QVC Shall NEVER accept any type of VISA DEBIT RELOADABLE CARD,that is not link to a bank account.

SEE?She got silent then says Farrah...Your right,
We should.
That prove #1. i know my law work for 12 yrs. in a field like this,and #2.It prove QVC is using a very bad,unlawful,illegal deceptive practive and i do pray in time,we all can get together as others
and successfully file suit.Since i work in this field,i want to try to properly assist you all in your suit if your interested email me,directly.
i write up suits each week,and i will love to see change,so no one else will be/feel bias against,
like you.and or my sister,family etc.they are now
approve at guess where today? HSN computer and they are happier.Being receive in just one day.
A LAWSUIT DO CHANGE THINGS,usually for the better.
QVC before i hang up with the last word, i let her know i am sure they will be sued as more as they already have been.

Farrah @
Posted by James on 2013-01-29:
I purchased my first order from QVC and HSN using a debt Card no problem at all
Posted by Judy on 2013-04-15:
I have been with qvc and hsn and I ONLY USE FOR 14 years my DEBIT card. Never had a problem once!
Posted by Heather on 2013-07-12:
Very strange! I have used my debit card for almost all my easy pay purchases with QVC over the years. Never had one problem!
Posted by Nate on 2013-08-11:
The issue is with PRE PAID debit cards. If you have a regular visa/mastercard debit with your bank or credit union you should be fine. If you have a re-loadable pre paid card then they won't accept it.
Posted by Debbie on 2013-08-22:
Non bank issued debit or credit cards indicate a past problem managing money and payment history- always had , always will
Posted by Bob on 2013-09-05:
I know this post is old but I couldnt help laugh when I read it. Of course a company isnt going to accept a pre paid card for easy pay. Would you take payments from a stranger who said I'll give you x amoutn up front and I may or may not have it next month? They cant process a pre paid card like typical debit and credit cards. Gas stations are the same way. You cant use them at the pump. I don't even think rental centers take pre paid cards. You can use bank debit cards with qvc easy pay as I have. They just put a hold on the amount for 48 hours to verify you actually have the funds available. They can't do this with a pre paid card. This really shouldn't be a surprise and honestly if you can't use a major credit card or debit card that's linked to a bank account you shouldn't be buying things with a payment plan.
Posted by Lacey on 2013-11-05:
My daughter bought a tv using easy pay and a prepaid debit card with no problems two years ago. She even paid it off early. This year she ordered some items on easy pay and they called her back a few days later told her they don't take prepaid debit. They don't even know their own policies.
Close commentsAdd reply

Fake reviews
Posted by Drcynthia96 on 11/11/2011
I have begun to check their reviewers on products and almost all the 5 stars only had reviewed that item. They are writing their own reviews to amp up sales. Very corrupt. They also take off negative reviews. Don't trust the reviews or check how many the reviewer has commented on. You will be shocked.
Read 4 RepliesAdd reply

User Replies:Close comments

Posted by Starlord on 2011-11-13:
Perhaps the OP has QVC and CvS mixed up. QVC is not a pharmacy, but a television sales channel. Funny, it is based in Pennsylvania.
Posted by Alain on 2011-11-13:
Actually, drcynthia96, a lot of people on these consumer sites wouldn't be shocked at all. Some of these companies have employees or 'reputation fixers' post obviously phony compliments pretty frequently. It's something you get used to. Just take a look at some of the 'testimonials' you see on infomercials or TV ads. Do we really think that some generous genius is going to make us rich with his/her "secret" method or that some actor dressed as a doctor is recommending a cure for our weak bladder? You'd hope not, but some people do and that's how scam artists stay in business. Just like the Prince in Nigeria that's sending those e-mails so he can make you rich for giving him a hand in recovering his fortune.
Posted by Venice09 on 2011-11-13:
You are so right, Alain. I used to be a QVC customer and honestly thought they were above those tactics. But I think QVC has changed in the last several years. Even though I don't see a lot of complaints, there are still more than there used to be. I think business declined and they are doing whatever is necessary to stay afloat.
Posted by Alain on 2011-11-13:
You're right, Venice. When it comes down to money, business ethics goes out the window!
Close commentsAdd reply

Closed account without notification
Posted by Suzisunshine on 03/05/2011
PENNSYLVANIA -- After being a loyal customer for a number of years - yesterday my account was closed with no notification or explanation. I was told to call the Corporate Office for the reason but they don't answer the phone or return calls from messages left on their answering machine. Then later we discovered that my husbands account was closed as well. Guilt by association (same address). If it's because I have had returns - well there is nothing stated in their return policy that if you go over a certain percentage we will close you out. In fact their hosts encourage you to try a product and return it if you are unhappy. If it is because I have cancelled orders they certainly can not tell me that they put a product aside for me because that is bull - I have put an order into motion days later to be told it is on back order so they are not holding anything specific aside when you place your order. Well I guess this just means that another lucky company will now get my business. Shame on you QVC!
Read 5 RepliesAdd reply

User Replies:Close comments

Posted by Skye on 2011-03-05:
How about writing them? Not an email, actually writing them a letter, and ask them to please tell you why they closed both accounts. Here is their mailing address:

QVC, Inc.
Customer Service
1200 Wilson Drive at Studio Park
West Chester, PA 19380
Posted by Venice09 on 2011-03-06:
I think QVC has been going through some changes lately. Perhaps too many people are taking them up on their offer to try products and return them if not satisfied, which I believe is their primary selling strategy. But they can't have it both ways. If they're going to encourage customers to purchase items with the confidence of knowing they can be returned, then they shouldn't complain about the amount of returns.

I shopped frequently with QVC years ago, but I no longer have the need since so many stores opened in my area. However, last Spring I ordered a lot of clothes, most of which were returned, and I received a lengthy warning letter. I let them know that I didn't appreciate the warning, but I never heard back. I stopped short of closing my account but will most likely never order from them again. For all I know, they closed the account for me. I can't really say that I care.

I say take your business elsewhere. The only advantage of shopping with QVC is the Convenience. As far as the Quality and Value, not so much.
Posted by suzisunshine on 2011-03-07:
Thanks for the advise from the 2 people that posted. They both summed up my thoughts exactly - I have composed a letter and will see if I get a response and will take my business elsewhere - QVC isn't the only place to shop!
Posted by trmn8r on 2011-03-07:
While they may encourage customers to return items, this kind of activity does have a cost. So does cancelled orders. It may be that they put on one face, but they have another. A two-face - I don't respect that.
Posted by Venice09 on 2011-03-07:
Trmn, of course there's a cost, but it's factored into the price of the merchandise. I think QVC started feeling the crunch of the economy long before it actually crashed, and it caused them to show two faces, as you said. I believe the OP was just doing what she was encouraged to do by the salespeople/hosts, and for that she AND her husband were punished. Trust me, everyone can live without QVC.
Close commentsAdd reply

Terrible Return Policy
Posted by Deela on 02/19/2009
I purchased a Dell Computer in December 2008. I set it up with four payments deducted from my bank account each month.

I received the laptop; it was defective. I returned the item on January 29, using the QLabel that is provided by QVC through their website. This is where the nightmare began: The label specifies that you have to ship through USPS. I took the item to USPS. USPS will NOT provide a note or copy of a piece of paper indicating you left the item with them. USPS does not even scan the item that it is in THEIR possession until UPS...yes, UPS picks it up to deliver to QVC. Why would UPS pick up an item from USPS and deliver it to QVC? Wouldn't it make more sense to just take the item to UPS and have them deliver it that way? Anyway, the problem is that the numbers on the label are NOT USPS numbers. Consequently you have no way of tracking the item. They're not even UPS's numbers! That laptop literally sat at the post office for TWO WEEKS before UPS picked it up. According to the supervisor at the Post Office, USPS doesn't even "Scan" it until UPS picks it up. So that means it just sat there in a bin in the back of the Post Office with no record of it being there but my word and perhaps a couple witnesses.

Nice way to handle a $2,000 item. Anyone could escond with it, and you'd never know. FINALLY UPS picked it up two weeks later.

FINALLY QVC tracked it (of course, the day they received it...not when it was in transition from California to South Carolina.)

And FINALLY, 25 days later, QVC is "processing" my refund....BUT, drum roll, QVC wrote me a note saying if my credit of $900 does not show up WITHIN TWO MONTHS on my bank statements, THEN I can call or notify QVC and they'll look into it. Yes! They actually had the gall to tell me NOT TO CALL OR NOTIFY THEM FOR TWO MONTHS!!
By that time, it would be THREE MONTHS TO GET A REFUND. Believe me, I'm NOT waiting two months if it doesn't show up IMMEDIATELY. I can get a COURT DATE quicker.

I'm D-O-N-E with these jokers.
Read 5 RepliesAdd reply

User Replies:Close comments

Posted by mookie5101 on 2009-02-25:
I am sorry you had a problem with your Dell Computer. Besides the problem you experienced with QVC, and I understnad that totally, Dell can be a problem to deal with, too. I know QVC brags about the "special" relationship they have with Dell. Well, I don't know how the hosts are treated, but I purchased a Dell some time ago and will never do it again. The CS I dealt with at Dell were terrible. When I finally could not take it any longer, I went with a Gateway and have been relatively happy with my purchase (I actually purchased two computers from Gateway.) They are work horses, at least as far as my needs go. You can get a lemon no matter which name you go with, though. That's just the way life is.
Posted by Lisa on 2011-06-05:
I am going through the exact same thing with QVC and a Dell computer that I purchased and had delivered on May 7, 2011. I sent the computer back on May 12, and as of today June 5, QVC is saying that they have not received the computer. It is showing that it is still at my post office! QVC is also taking money out of my bank account! They just took another 1OO.OO out of my account on Friday. I have been a loyal QVC fan for over 25 years but after this situation I will never shop with them again! Especially using my bank account! This is crazy
Posted by ambrosia67 on 2011-07-10:
Posted by ambrosia67 on 2011-07-10:
I sent an acer computer back almost two years ago ( $900.00 dollars ). They never got it but kept c deducting from my account. Customer service was cold and indifferent where in the past they were helpful and friendly. They must be programmed to respond in a certain way when its a big amount. I don't buy from them anymore.
Posted by pbillin on 2011-12-28:
Here is a guide to the return policy:
Close commentsAdd reply

Bad Reviews (and good quality products) are a NO-NO on QVC!!
Posted by Safelykept44689 on 12/14/2008
WEST CHESTER, PENNSYLVANIA -- I purchased this pre-lit Christmas tree from QVC in November. When I assembled it for Christmas, I found a naked bulb harness hanging off one of the strings of lights. There's no way the light string should have passed inspection before it went on the tree, and there's no way the person wiring them to the tree didn't see them, which means they were too lazy to take them off and start over (made in China, of course). I complained to customer service (they do not have a straight-up email you can use, just a web form, first of all), and I wrote a bad review explaining all of the above, and suggesting that QVC and their supplier might want to review their quality control.

My review was turned down because:

- a different product is also mentioned in the review
- content is inappropriate or unrelated
- information focuses more on a service issue rather than a product

....all of which is bull, because it DID focus on the product, DIDN'T mention something else, and certainly had no bad language in it.

Obviously, criticism of QVC and their supplier, Bethlehem Lights is not accepted. I've written another review just stating that the tree is a fire hazard and I would not recommend it. If they turn THAT one down, I KNOW they're filtering their reviews, and are trying to make their shoddy Chinese products look better than they are.

DO NOT buy anything from these people, I've never gotten anything from them (all gifts, I assure you, because I'm NEVER buying anything from them again myself) that didn't fall apart, was bad quality, broke after a few months use, etc., etc.

I sent their Customer Service department another email complaining about the tree, and flat out informed them I was going to rip them one everywhere I could find a website to do it.
Read 1 RepliesAdd reply

User Replies:Close comments

Posted by madconsumer on 2008-12-14:
qvc will allows returns. why didn't you return it?
Close commentsAdd reply

Return Shipping and Handling Policies.
Posted by Shirwill on 02/12/2008
PENNSYLVANIA -- Recently purchased a garment which arrived with the correct size on the label, however, the garment fell far short of the measurement it was supposed to be. I took it to several women who wear smaller sizes than I do, and it was even too small for them. I would have been happy to keep the garment, as it was well made, but as it was several inches smaller than the label said it was, had no choice but to return it. Under the circumstances, I asked QVC to refund the S&H and also the return postage which I had to pay. They never answered or disputed what I said, just gave me a refund for the basic cost of the garment, and I am supposed to eat the S&H both ways. I would not object if I returned the item because I did not like it, etc. I think they should charge all the S&H to the company that manufactred the garment, rather than the poor consumer, in this case me. Perhaps these companies would then have some decent quality control. This happens frequently with QVC. Some of the merchandise I get from them does not meet my standards, is poorly sized, or else is of such cheap construction that I cannot keep it.

It is not the amount, but the principal of it and after awhile it all adds up to a considerable amount of money. Needless to say, I will not be buying anything from QVC anymore. This was the last straw for me.
Read 8 RepliesAdd reply

User Replies:Close comments

Posted by spiderman2 on 2008-02-12:
Did you actually talk to someone or was the request by email? It was a manufacturing error if the sizing wasn't correct. They usually provide measurements and you should be able to rely on those being accurate. If it was done via email, I would try to talk to an actual person.
Posted by madconsumer on 2008-02-13:
i ship stuff all the time to qvc, and yes, YOU are required to pay for shipping BOTH ways. just part of the way mail order shopping goes.
Posted by Suusan B. on 2008-02-13:
Every time I've returned an item to QVC - - for any reason - - they have refunded the original shipping charge but I was responsible for paying the return postage.
Posted by Shirwill on 2008-02-14:
madconsumer: YOU are WRONG! I have been doing catalogue and internet shopping for a long time, and other companies who value their good costumers and have better customer service practices, frequently have either sent me a prepaid return postage sticker or else refunded all the shipping and handling. There is little or no quality control anymore with manufactures, and as long as they are able to continue to pass on all the shipping costs to the buyer, there never will be. This item was clearly a matter of poor quality control. Incidentally, QVC did not even refund the tax on the item in this case, which they are supposed to.
Posted by GothicSmurf on 2008-02-14:
The only time I was not required to pay return postage is when something was sent that was either defective or totally wrong. If I returned if I didn't like it I had to pay postage.
Posted by Shirwill on 2008-02-14:
Gothic Smurf: Exactly the problem with the item. If size item mislabeled and several sizes smaller than the size indicated, what are you supposed to do with the item? Keep it and throw it away, send it back and ask for an item of the correct size and hope that it is right this time, and then pay additional S&H? By this time the item has cost $15.00+ more. A mis-sized garment is the same as a defective item, period!
Posted by abbykito on 2008-09-29:
I have never paid return shipping on a QVC item that is defective or is not as decribed. If I do not like the item when it arrives that is a different matter. I phone their customer service and talk to them and only once or twice have I needed to speak to a supervisor.
Posted by Deela on 2009-02-19:
QVC is a 50/50 shot you receive satisfactory service and information. I had a nightmare returning and item, using their QLabel, which is untraceable through USPS, although you HAVE to drop it off at USPS. The label does not have tracking numbers that belong to USPS (as indicated to me by their management at the Post Office). Plus USPS doesn't "scan" it in until the delivery service (yes, you read it correctly, the delivery service which is UPS or DHL), PICKS IT UP FROM THE POST OFFICE TO DELIVER TO QVC! How do you like that. And yet still you can track your item. Anyone could escond with it. ANYONE. My laptop sat at the post office in a bin for TWO WEEKS and was not scanned IN...ONLY SCANNED OUT! Nice. And the best part? QVC Customer Reps did not even know this! I talked with four of them. The best part, the "supervisor" at QVC Customer Service actually had the gall to call me, in so many words, a liar when I told him it sat at the post office of TWO WEEKS; and also when I told him USPS would NOT give me a slip of paper when I dropped it off to indicate they recieved it because USPS told me it's not THEIR LABEL; it's QVC's! I know more about QVC shipping procedure than THEY do!
And the best part? Now that QVC received the item 25 days later, they are in the process of notifying my Mastercard to refund my three payments...AND DO NOT NOTIFY QVC UNTIL TWO MONTHS HAVE PASSED IF I HAVE NOT RECEIVED MY REFUND! TWO MONTHS!!
I am D-O-N-E with these clowns.
I can get a court date quicker.
Close commentsAdd reply

StarEmpty StarEmpty StarEmpty StarEmpty Star
Purchase Tracfone With 1400 Minutes; Phone Arrived; No Minutes
Posted by Dmahlum on 04/18/2014
WEST CHESTER, PENNSYLVANIA -- In March, 2014 I purchased a prepaid Tracfone with 1400 minutes & triple minutes from QVC. The phone arrived in March, 2014 and I followed directions on getting the prepaid minutes applied. I spoke with staff and supervisors from QVC on 11 different occasions. I was given a number to call for the wireless service. I spoke with them and followed their instructions 9 different times. No one can tell me why this problem cannot be resolved, just they are working on it and this has been a problem with other customers. I am so terribly frustrated. My only option left is to contact the QVC, CEO in West Chester, PA to try and get some relief.
Add reply

StarStarEmpty StarEmpty StarEmpty Star
Phone Not Keeping Charge, Losing Minutes
Posted by Dorothyballard on 02/01/2014
The phone is not keeping charge and losing minutes. I purchased 500 minutes for prior phone and did not receive those.
Add reply

StarEmpty StarEmpty StarEmpty StarEmpty Star
QVC Worst Ever
Posted by Jaclynnwatkins24 on 12/30/2013
DETROIT, MICHIGAN -- QVC is the worst company I have ever had an experience with. I ordered this item for my boyfriend for Christmas two weeks before Christmas. The item was not even ready to ship until 3 almost 4 weeks later. Then they wouldn't ship the item because I used a debit card card instead of a credit card. This was the worst situation I have ever been in. I will never order from QVC, ever again. There are better sites then this overpriced garbage!
Add reply

Top of Page | Next Page >