Feedburner count

Polo Ralph Lauren

Star Star Star Star Empty star
20 Reviews & Complaints

Most Popular | Newest | More Options >
More filter options:
Poor Quality Clothing from Ralph Lauren
Posted by Dem12 on 03/13/2011
NEW YORK, NEW YORK -- I recently wrote to Ralph Lauren complaining of the poor quality clothing they are producing. I love the sizes of Ralph Lauren Jeans but the dye on the blues jeans comes off on my hands, undergarments sweaters. They have been washed many times but they are using poor quality dye and it still comes off. I recently bought some active wear pants and the fabric is of such poor quality lint sticks to it and it is hard to get off with a roller.

Ralph Lauren makes poor quality products. I am looking for a different brand of jeans that fit well and the dye is of better quality. Ralph Lauren is no longer a name I associate with quality.

Ralph Lauren doesn't respond to customer letters. I guess they don't care about what consumers have to say about their products.

Read 6 RepliesAdd reply

User Replies:Close comments

Posted by getoverit on 2011-03-13:
A high price doesn't necessarily mean high quality.
Posted by GenuineNerd on 2011-03-13:
The clothes are also probably made in Chinese sweatshops using child labor, where they are paid only 10 cents per hour. That's why they're made so cheaply.
Posted by NightRider on 2011-08-10:
Same here! I am very disappointed and annoyed after spend some money in RL Polo Shirts because I can't believe such poor quality. Colors like dark blue, dark green or black are even worse. The legend on the card included about they offer the finest products is a joke. I'm moving to a different brand.
Posted by C. Terry on 2013-02-03:
I will be writing them this weekend. I bought a $58 Ralph Lauren leather belt from Nordstroms. Wore it once and noticed the patent material on the reversible side was peeling and flaking off How embarrasing. Took it back and got my money back. Clerk claimed they haven't had any complaints. Still needing a belt I ordered a $78 leather Rl belt the next weekend. When it came I noticed the edges were nearly unfinised and shedding and the dye was spotty - totally missing in one spot. It'S going back! Not tolerating this any more. Bougth a RL cotton top, wore once now it looks like something I bought a KMart on clearance.
Posted by G Evans on 2013-06-25:
Polo brand shirts poorly designed, over priced and under sized. Ralph made good products in the past but must be asleep at the switch now. No more RL brand for me.
Posted by John J on 2013-08-05:
Ralph Lauren is just a marketing brand. Just about anyone can manufacture crap and buy the right to stick the polo player emblem on the crap they produce.
Close commentsAdd reply

StarStarStarStarEmpty Star
Poorest Bedding
Posted by P.joseph on 04/20/2012
Ralph Lauren Home Collections- 100% cotton (cotton/algodon) no mention of thread count. Made in Bahrain. The sheets felt like sleeping on paper - they even make a "crinkling" noise. After several launderings there was no improvement. No softness at all.
Read 5 RepliesAdd reply

User Replies:Close comments

Posted by trmn8r on 2012-04-20:
This is scary: "no mention of thread count."
Posted by Skye on 2012-04-20:
I'm sorry to hear that. I have some Ralph Lauren bedding, including great queen sized pillows, that I've never had issues with.

Thanks for the update of the quality of Ralph Lauren bedding now!
Posted by Margaret Rutherford... Miss Marple on 2012-04-20:
Are they no-iron sheets? I have a no-iron shirt the crinkles when I wear it, I hate it. I think they coating the fabric with some kind of plastic. I think it defeats the purpose of buying cotton, I want the cotton to be soft not crinkling plastic. I thought it would wash out but it doesn't. Oh well, learning lesson #500,437,184, and counting....
Posted by William Ballot on 2014-01-31:
Purchased the RL sheets from Amazon. These are not real- feel like plastic and are not comfortable to sleep on. If it says Bahrain- chuck me in the trash.
Posted by Libby on 2014-03-27:
I purchased an expensive Ralph Lauren comforter last year online on their website. I had used a smaller one in the past that was of excellent quality but no longer fit our larger bed. In any event, this comforter, now discontinued, is so poor, leaking stuffing all over the mattress and wrinkling beyond belief. It is made in China, of course, and pure and simple crap. Ralph Lauren is a joke and while the customer representatives couldn't be nicer, they are woefully uninformed. It is a very shabby outfit, very shabby indeed. Never again.
Close commentsAdd reply

Posted by Gstanley on 12/07/2013
Best sheets I have ever had! I got the 100% cotton/algodon sheets several years ago and they feel awesome. Looking for more now!
Add reply

Poor Quality of Jeans
Posted by Jbrainey on 01/02/2013
CHERRY HILL, NEW JERSEY -- I purchased a pair of Ralph Lauren jeans and loved the look and dark blue coloring of the jeans... Little did I know that after the initial washing -my hands would turn blue from touching the fabric of the jeans I was wearing.
they have been washed several times and each time I wear them my hands and if wearing a white sweater shades of light gray/blue appear on the fabric and my hands..

I am going to take them back to the store for a refund this week... I love the fit - the style - the look of the color... What a shame...

Read 3 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2013-01-02:
This is actually a fairly common occurrence not just relative to Ralph Lauren. It's especially common in indigo washes. I have a few pairs of premium denim that cost a lot more than Ralph Lauren jeans and they bleed as well. I've had dye rub off on my shoes, shirts & pants. You should always wash before wearing, in cold water. And add a cup of vinegar to the wash to seal the dye in. It may take a few washes before the dye stops bleeding.
Posted by Cindy on 2013-04-08:
Have washed these jeans 10 times and they are still bleeding. Not good.
Posted by MDS on 2013-04-08:
Same here - bought these great fitting petite Ralph Lauren jeans at Lord and Taylor in December 2012. Dye's still coming off of them after 4 washings and a vinegar treatment. Extremely disappointing. Must have been made by some overseas sweat shop that told corporate RL that the dye was colorfast.
Close commentsAdd reply

Polo shirt trash
Posted by Johnglawton on 10/14/2012
NEW YORK, NEW YORK -- I have been wearing the Ralph Lauren Pima Cotton polo shirt for many years I purchase six to ten a year. I recently bought three from Bloomingdale's for around $90 they are garbage. The quality has gone. Basically they have reduced the yarn count and taken the weight out of the shirt thus reducing it to a limp rag.. Why would they do this.? They make a fortune on this product, probably they land the shirt at under $15 and sell it for$90, how greedy to you have to be? Ralph don't be stupid, restore the item to its original quality before all of loyal customer kiss you goodbye.
Read 2 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2012-10-14:
I agree. The last Ralph Lauren shirt I bought my boyfriend fel apart after just a few washes.
Posted by S.O. on 2013-01-02:
I agree. I just sent RL an email with photos of 5 shirts (10 in last 6 months) that have ripped in No time. I am a loyal customer of over 15 years but lately the quality has been as sub-par.
Close commentsAdd reply

StarStarEmpty StarEmpty StarEmpty Star
Posted by Sreist1 on 07/12/2012
It has just come to my attention that Ralph Lauren outsourced its clothing designed for the U.S. Olympic team to China! This is outrageous and unpatriotic. How dare they? Unless they can have them remade in America before the opening ceremonies (and put an American flag where their brand logo is), I suggest they donate all of the profits to the U.S. Olympic team!
Read 7 RepliesAdd reply

User Replies:Close comments

Posted by MRM on 2012-07-12:
Business is cheap China, in turn, the CEO are making mo money, mo money, mo money. Its all about profits.
Posted by Cwazychicken on 2012-07-12:
What isn't made in china now a days? Either that or mexico..I rarely see made in america
Posted by yoke on 2012-07-12:
I was disgusted to read that most American flags are made in China. Ralph Lauren is no different then most companies. They only care about the bottom line and to make more money for their CEO's they outsource all their work to China, Mexico, India, etc.
Posted by Comfortably_Numb on 2012-07-12:
china owns the u.s. of a.
Posted by madconsumer on 2012-07-12:
+10100 Comfortably_Numb!!!!

i found this review very helpful and voted as such!
Posted by prince caesar on 2012-07-12:
Maybe something like this needs to open people's eyes and realize we need to start bringing jobs back to our own homes......and Im sick of people saying "prices will go up" thats okay..if we can get america working again, then we would be able to AFFORD to pay the extra 2-3 dollars for a pair of jeans that are made here.
Posted by onlooker on 2012-07-12:
If those uniforms were made in the USA - prices would have been higher, and when a needle went through a workers finger while they were talking in english on their mobile, it would have cost $2M for his/her lack of attention.

The same lawmakers who are complaining now would be complaining about how expensive it is ....blah blah.

The brouhaha over the 7,000 toilet seat (what ever the quoted cost was) forced alot of purchasing to follow price guidelines....and to go abroad. To the detriment of security, safety, and jobs.

It is NOT just a cost or bring the jobs home issue, safety and quality are involved too.

For the next games start a campaign to raise donations for specific athletes to have American made uniforms...start early and do it.
Close commentsAdd reply

Low quality
Posted by Susandubay2008 on 01/27/2012
PENSACOLA, FLORIDA -- A few months ago I purchased a long sleeve Polo shirt for my husband as I have many times. This shirt is navy blue with white collar and lined inside with white in the back of the shirt just below the collar. After a few times of laundering, the white has bleed through to the blue, making the blue look faded. I paid too much for this shirt for my husband to be able to only wear it around the house. I contacted Ralph Lauren, but have not heard a word. I tracked the email, don't think they ever even opened it. Guess their customers are not important!
Read 4 RepliesAdd reply

User Replies:Close comments

Posted by Mike in FL on 2012-01-28:
Did you check the washing instructions inside the shirt collar?

Also, was the shirt in contact with bleach at any point?
Posted by Kitty on 2012-01-28:
Having worked with a great many fabrics over the years I can safely tell you that there is NO way that white can bleed through. What you are dealing with is fading blue dye, likely through not following the washing instructions for the shirt. If the shirt is not washed correctly it can damage the fabric, breaking it down so that it will appear that the white is bleeding through. Not everything can be tossed into the hot water cycle in a washing machine, hence the washing instructions on the garment. You may dealing with an expensive lesson on why it's important to follow washing instructions.
Posted by PepperElf on 2012-01-29:
How does WHITE bleed through? White fabric is white because it's not dyed...
Posted by Linda on 2012-10-08:
I gave up buying anything Ralph Lauren a few years ago. The fabric quality on most everything is really poor. Today I bought a Nautica mens' bathrobe. Those robes hung next to the Ralph Lauren....No comparison in the quality. The Nautica is what one should expect from Ralph Lauren.
Close commentsAdd reply

Poor quality polos and dress shirts
Posted by Elmorejames41 on 09/15/2011
I have worn polo shirts almost exclusively for years and the last couple of years I have really noticed a drop in their quality both of material and craftsmanship. There was a time when the Polo product was worth the money. It wore well and lasted for a long time. Today the product does not hold up and the way it is made is terrible.

I no longer associate the Polo product with quality and will no longer purchase or recommend the product. I am done.

Read 6 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2011-09-15:
My boyfriend loves Ralph Lauren and the last few shirts I've gotten him, have gotten damaged after washing them. He washed them according to the directions, but they came out with little holes all over the sleeves. The quality has seem to have gone down, almost like they are using cheaper material
Posted by MRM on 2011-09-15:
I try not to wash brand name shirts very often to avoid fades.
Posted by Nohandle on 2011-09-15:
I've had the same thing happen Shorty with a knit shirt I bought for myself. My clothes are always washed on the gentle cycle in cold water. This was NOT the Ralph Lauren brand but an expensive line of clothing. I had purchased it at an end of season clearance sale but it was not at a discount store, rather a high end department store. I just kept the shirt and decided I'd wear it inside the house on weekends. It did turn me off that brand.
Posted by thelmalue on 2011-09-15:
You should talk with corporate the same thing you posted here. Let them know specifics.
Posted by Dixie on 2012-10-24:
Yes, the quality has gone way downhill. Recently, I was wearing a Ralph Lauren top with logo on front. My sister said that she liked it, but that Ralph Lauren's clothes are now of poor quality. I couldn't agree more. I took a sweatshirt/jacket back to Macy's today after a gromet came off
Posted by John J on 2013-08-05:
I bought six Polo shirts from the Macy's at Tuttle Crossing Mall, Dublin, OH. Approximately one year after the date of purchase, the shirts are falling apart. I no longer wear them in public.

I will no longer purchase Ralph Lauren branded products.
Close commentsAdd reply

No Coupon Policy
Posted by Christiane on 12/13/2009
The other day I was at Macy's and wished to purchase 2 Ralph Lauren articles of clothing. When I went to pay at the register and use a Macy's coupon I was told that it was your policy not to allow coupons to be used. Congrats on such a good policy, you not only lost a sale of $150 but you also lost a customer because I will never purchase Ralph Lauren merchandise again. I went to another department and was able to use my 20 percent coupon there.
Read 7 RepliesAdd reply

User Replies:Close comments

Posted by madconsumer on 2009-12-13:
since this is their busy season, could the person be a temp and simply not know?
Posted by macdave on 2009-12-13:
Macy's coupons usually have a long list items that there not good for in the fine print on the bottom. The clerk probably does not know why certain merchandise is excluded, only that it is.
Posted by SilverWngs71 on 2009-12-13:
This should be a complaint on Macy's not Ralph Lauren.
Posted by Ben There on 2009-12-13:
Some higher end brands are rarely discounted. By keeping Polo products expensive, it ads a layer of exclusivity and status that their target market likes.
Posted by Ponie on 2009-12-13:
You're so right about all the exclusions on the Macy's coupons, macdave. Don't know why the poster got her pantyhose in a bunch because I'm sure it was listed. These are not Macy's directives--they come from the manufacturer. Some companies will never allow discounts/sales on their merchandise unless it's done by them. My Sis just loves Yankee candles (I think they're over priced.). Do you ever see them on sale? Nope. Just their 'monthly' special or perhaps closeouts in their own stores.

I really can't determine whether the poster is complaining about Macy's or Ralph Lauren because both seem to be lumped together. Equal opportunity? :)
Posted by Ponie on 2009-12-13:
Silver, Ben, and I were all posting at the same time. :)
Posted by spiderman2 on 2009-12-13:
The only store that I know of that allows coupon no matter what you buy is Kohls. Macy's, Bon-Ton, Boscovs, etc. have so many exclusions on their coupons that it isn't worth the time it takes to cut it out.
Close commentsAdd reply

Age discrimination at Polo Ralph Lauren
Posted by Lingayen on 11/17/2009
ALLEN, TEXAS -- I went through the process of employment at the Allen Texas Ralph Lauren store this week. I completed their pre employment test. 18 of the questions pertained to pot use. I told the young gal in the office that I objected to the type of questions on the test because I am a christian and I do not do drugs, so felt
insulted by the inference that I was guilty of this action! They wasted NO time in rejecting me, the store manager phoned me and gave me bad news within an hour. As I noticed in their store, Nobody over 29 worked there, gee, I wonder why?
By the way, I have white hair!!!

Polo Ralph Lauren practices AGE AND racial discrimination! DON'T SHOP THERE!
Read 7 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2009-11-17:
I know many Christians who smoke pot
Posted by Ytropious on 2009-11-17:
They have to ask those questions, if you offend to them then you have no right working there ANYWAY.
Posted by moneybags on 2009-11-17:
It's called getting along with others, working as a team member and having a pleasant personality. You failed!
Posted by Anonymous on 2009-11-18:
I smoked weed as a teenager. So what. I am also a Christian. Christianity has nothing to do with smoking a weed that God himself planted.
Posted by Hugh_Jorgen on 2009-11-18:
If I am interviewing you I am thinking to myself "wow, if she's complaining about the way we do things already, just imagine what a joy she would be once we hire her!"
Posted by PepperElf on 2009-11-18:
Especially once she has to do a urinalysis test.

in my opinion (and apparently the opinion of the store) the ones who complain so vehemently about "how dare you test me" are usually the ones who have something to hide.

now me? nothing to hide.
you know you've been in the navy for a long time when you stop caring about having to pi$$ in a cup in front of someone else.

yeah the navy's pi$$-test requires someone physically sees the urine leave your body and enter the cup.

get use to that and any test a retail store throws at you will be luxury in comparison
Posted by redmx3racer on 2009-11-18:
I had an employee once when I was doing orientation got offended when I went over the drug/alcohol policy "because they were Christian" and "did not do that stuff". Guess what. That person was a closet drinker and I ended up having to fire her for coming in to work drunk of her arse. Talk about being a hypocrite.
So yeah-I would not hire you either. Know why there are young people working at Ralph Lauren? Because it is entry level and most older people have moved past that. Yes-they should not discriminate based on age-but I don't see any evidence they did so. And the racial bit is also a load of crap.
Close commentsAdd reply

Top of Page | Next Page >