Polo Ralph Lauren - Page 2

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3.0 out of 5, based on 8 ratings and
24 reviews & complaints.

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Sheets
Posted by on
Rating: 5/51
INDIAN TRAIL, NORTH CAROLINA -- Best sheets I have ever had! I got the 100% cotton/algodon sheets several years ago and they feel awesome. Looking for more now!
     
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Unpatriotic
Posted by on
Rating: 2/51
It has just come to my attention that Ralph Lauren outsourced its clothing designed for the U.S. Olympic team to China! This is outrageous and unpatriotic. How dare they? Unless they can have them remade in America before the opening ceremonies (and put an American flag where their brand logo is), I suggest they donate all of the profits to the U.S. Olympic team!
     
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Never buy Ralph Lauren again
Posted by on
In the last weeks, I lost all respect for Ralph Lauren organization. In recent years, I noticed that quality of their merchandise declined with every year but I still was loyal to the brand. I liked their designs a lot. I have to say this digital adjustments of the models and firing models for being fat at 120 (5'10) is something that needs to stop.

If Ralph Lauren wants to sell their merchandise, they should make it and advertise it by real people not digital freaks. The only way I (and I encourage others) can vote and make them notice is by stopping buying ANY Ralph Lauren Products.
     
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Bad Customer Service
Posted by on
I order merchandise from www.RalphLauren.com they advertise at this point free delivery on any order more than $100.00. The items was ship by Fed Ex with required signature upon delivery. Fed Ex was attend to deliver package for 3 days in the row always in early afternoon ?????

I call Fed Ex they explained to me that company using independent contractors and they do delivery then they have a time??????? Then I call Ralph Lauren and explained to them that carrier not able deliver package in the evening hours and I can't pick up because Fed Ex office located in 40 min drive from my house. And I asked to credit back my money. Customer service representative (Snip) told me that it's basically my problem and Fed Ex can't change route just for me and I can dispute charges that was already applied on my credit card! With so many people losing job now we have this kind customer service representatives!???. Company basically fail to provide any service at all.

P.S. This is that this company policy stating the following: You can find this on company website.

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We ship via FedEx Home Delivery when you choose the standard delivery option. FedEx Home Delivery delivers packages to residential addresses Tuesday through Saturday from 9 A.M. to 8 P.M. Orders sent by 5-Business-Day or 2-Business-Day shipping methods are delivered Monday through Friday from 8 A.M. to 4:30 P.M. We recommend choosing 5-Business-Day or 2-Business-Day shipping if you are shipping your package to a business address. Ralph Lauren Gift Cards and Ralph Lauren Lighting are not eligible for expedited shipping. *************************************************
     
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Poor quality polos and dress shirts
Posted by on
I have worn polo shirts almost exclusively for years and the last couple of years I have really noticed a drop in their quality both of material and craftsmanship. There was a time when the Polo product was worth the money. It wore well and lasted for a long time. Today the product does not hold up and the way it is made is terrible.

I no longer associate the Polo product with quality and will no longer purchase or recommend the product. I am done.
     
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No Coupon Policy
Posted by on
The other day I was at Macy's and wished to purchase 2 Ralph Lauren articles of clothing. When I went to pay at the register and use a Macy's coupon I was told that it was your policy not to allow coupons to be used. Congrats on such a good policy, you not only lost a sale of $150 but you also lost a customer because I will never purchase Ralph Lauren merchandise again. I went to another department and was able to use my 20 percent coupon there.
     
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Boycotting Ralph Lauren
Posted by on
I will never again purchase a product with Ralph Lauren's name on it due to their overly perfected and unrealistic images of women in advertisements targeted at children and adults. The digitally altered ads encourage the development of distorted body images and eating disorders.
     
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Great Clothes
Posted by on
I love this clothing line. Comfortable, quality clothing. It is a bit pricey, but I found Hatco Emporium on Ebay. They have the clothing for much cheaper and they ship international as well. Can't get much better than that.
     
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No Help Finding A Product They Advertise
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Saw a suit advertised in a magazine, went into the store to be told it wasn't yet available, and I should "Keep checking back" to find out when it arrives. Like someone looking to buy a $2000 suit has nothing better to do than keep checking back. Contacted customer service via email and no help twice, now not returning emails.

Pretty bad.
     
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Customer Service
Posted by on
NEW YORK, NEW YORK -- I e-mailed ralph Lauren 3 times asking where I can purchase a robe tie to a bathrobe I bought in June at Macy's. I spent a lot off money and bought a blue velor robe for my husband at Macy's for fathers day. During the summer he did not wear it. Come October he went to put it on and the tie was missing. I don't know if it was never put in the box or if we tossed it out. So I called Macy's and they told me to contact Ralph Lauren. I e-mailed them 3 times they say they will answer in 2-3 days. I never heard once a reply. I called on the phone and the girl said she would call me back. Never happen. I called again to ask for a public relations person I could contact. The women on the phone was so rude and would not give me one name of a person to contact. I wrote a letter anyway and addressed it to a customer service or public relations person. I never heard one thing back. I will never buy another Ralph Lauren product again.

I will spend more money to buy a different brand instead. I think they are the rudest company around. I know longer need the robe tie I bought my husband a better quality robe.
     
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