Preview Review

Next Review

Red Lobster Consumer Reviews

Most Popular | Newest | More Options >
More filter options:
Service with a Smile - Appetizing Food to Remember
StarStarStarStarStarBy -
Rating: 5/51

LANHAM, MARYLAND -- My family and I had the opportunity to visit Red Lobster on Wednesday April 8, 2015 at 6:45 pm. We were greeted by a hospitable hostess who seated us within ten minutes of our arrival. Our first observation was the cleanliness of the restaurant, followed by the warm salutations from our server. Our delicious dinner was very hot, appetizing and with low sodium. Unlike some other restaurants, we felt like royalty.

Our choice to dine at Red Lobster was somewhat cautioned because of the previous unfavorable remarks we had discovered. We are indeed pleased that we elected to embrace this opportunity without any great expectations; and, we were totally misled. Thanks Red Lobster for a Memorable Dinner Experience! We plan to revisit your establishment very soon!

Replies
Advertisement
Worst "All You Can Eat Shrimp"
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SIVERVILLE, TENNESSEE -- Overpaid for the Red Lobster "ALL YOU CAN EAT SHRIMP". Poor service. Waited 45 minutes for a shrimp dinner that looked and tasted like a microwave dinner. Then waited 45 more minutes for a second helping. The servings were very small, poor quality shrimp and very long wait times. The restaurant was not even close to being full. I will never waste my time or money on Red Lobster again.

Replies
Horrible
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CHARLESTON, WEST VIRGINIA -- I took my son to Red Lobster for 5th grade graduation. Food was terrible and staff wasn't trained. I was surprised my son called it a slow captain Ds.

Replies
3 Hours Cold Food, 1.5 Hours to Get Cold Food
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

INDEPENDENCE, MISSOURI -- 45 minutes, I understand on Mother's Day. It's busy to wait for a table. Ok. 1 hour and 30 minutes to get cold food, I don't understand. Saw three other tables served before us. Waited a half hour for manager to come to the table. Pathetic performance. No sympathy from manager. Nothing but excuses.

Replies
Advertisement
Slow to No Service, Missing Food Ordered When Served Cold
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

INDEPENDENCE, MISSOURI -- The worst service ever! The service was slow, the food served cold, missing items that were ordered and the wrong dish. No biscuits were served until the end of the meal, no butter for the crab and lobster, no salmon although the menu was 1/4 salmon features. The manager finally stopped by, but no change, even then with slow/no service. I've been eating at Red Lobster since 1975 in Omaha, NE. No more, not free, no gift cards ever again. I'm not mad, I'm just getting smart after poor service for 3-4 years at the Independence, MO restaurant.

Replies
No Service 5870 E. Broadway Rd.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TUCSON, ARIZONA -- I called to place an order to go, and was on hold for 15 minutes. I figured they forgot, and called back. No answer twice, so I drove there. The place was completely swamped, no parking places, tons of people in line, so I left. No big deal, it was only 150 in food I was going to order and take home. They didn't need the order or should I say, take the order.

Replies
Lobsterfest. I Took The Bait And Tried Them Again
StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

After my past two visits I was not anxious to return. This is a Darden chain joint that does try but always seems to come up short. Guess I got weak after seeing those unending Lobsterfest commercials. I had a $50.00 dollar gift card from my C.C. points plus a 50% off coupon on the second dinner that they sent me. So basically the dinner was free.

We arrived on a Friday night at 6:30 pm and they were packed. We were told 45 minutes to one hour wait time. They hand you the little pager alerting you when your table is ready. We were seated in 30 minutes. Considering how busy they were the wait time was decent and we were in no rush.

Fast forward. I ordered the stuffed seafood mushrooms for $8.95 which was quite good. Then the house salad with Caesar dressing & garlic bread was decent. We both ordered the Lobster Lovers Dream for $30.00 each. This consisted of a rock tail plus a second tail that was smaller and more tender. The dinner also included linguini with shrimp in an Alfredo sauce. This could have been hotter. Two vegetables are also included.

Conclusion: Red Lobster on a busy night basically got this dinner right. The food was good for this inconsistent chain joint. We'll probably wait until the next Lobsterfest before we return. Google them for some good coupons if you want a decent dinner.

Replies
One of the Worst Restaurants Ever Been To.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LAS VEGAS, NEVADA -- My wife and I have a date night 2 to 3 times a week. I know she had been wanting Red Lobster for a while so we went to the Red Lobster on valley view just off the 95 for dinner. Not busy just average only 5 min wait 45 min serve time food came incorrect no salads. They said "Sorry we forgot." They forgot my wife's shrimp scampi and my chicken was so overcooked it was like leather. For dessert we had the molten cookie and for a hot dessert the core was still frozen. All and all this food chain is forever removed off our list and will never go to from servers to food horrible and if there was a negative star I'd have given it to this place.

Replies
Advertisement
Careful When Using Credit Charge Card
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

WHITEHALL, PENNSYLVANIA -- Customers be careful charging your dinner at Red Lobster. Review your charge on your computer. We had given a generous tip & paid for our dinner on my Capital One Visa. Noticing a $2 (more) difference from my copy of the dinner bill and what has been posted on the computer.

I called the restaurant to inform the manager that we had dinner there 2 days ago, and told her about the error. It seems the original bill has already gone to Headquarters, & I had to deal with headquarters. It's not the money but the principle. Knowing the red tape I had to deal with I decided not to contact Red Lobster's headquarters. Just think if this is done on all charged dinners. Again watch your bill.

Replies
Chinese Exclusion Act?
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LIVERPOOL, NEVADA -- So we went to Red Lobster for my daughter's birthday yesterday, and let me tell you, the service was ridiculous! First of all, they refused to seat us for an hour even though they told is fifteen minutes max and slowly seated every other patron in the lobby. Seriously? Not okay. Then, since we explicitly told them it was my daughter's birthday and we witnessed them giving a free slice of cake and song to two other birthday-celebrating patrons, what do we get? A bill and a nudge to go home. That's it, no cake, no song, no seats. Is it because we're Chinese? Is it because we look foreign? I have no idea but this is ridiculous. So if you are a minority, never, ever go to Red Lobster.

Replies
Top of Page | Next Page >

Red Lobster Rating:
Star Half star Empty star Empty star Empty star
1.5 out of 5, based on 62 ratings and
137 reviews & complaints.
Contact Information:
Red Lobster
1000 Darden Center Dr
Orlando, FL 32821
407-245-4000 (ph)
www.redlobster.com
Compare Restaurants