BRANDON, FLORIDA -- Waited to cool down before posting... Was in Red Lobster in Brandon, Florida for my birthday 12/11... Waitress couldn't get the drink order correct. Completely forgot the appetizers. "Forgot" to order one of entrees... Which meant that because we waited, the other two entrees were almost cold. Even though it was mentioned several times, no birthday song. Maybe you should shut down, restaff, do some intense training, then reopen. P/S No Management apologies.
AMARILLO, TEXAS -- This place went from my favorite Amarillo restaurant to one I'll never step foot into again. How do you describe the worst restaurant experience? Without wanting to write a detailed summary of every missed step? Pointing out every communication disregard. Voicing every upsetting detail as so it may never happen again? You either let the attempt of such an article cause you an ulcer, or you summarize. I felt like I was at Long John's Silvers. They no longer deserve even a detailed, crafted review. I've thrown in the towel.
LACEY, WASHINGTON -- For many years my family have been regular customers at Red Lobster, and not just the locally. One of the highlights of those visits has always been the cheese biscuits, served hot usually before you have settled into your chair. Last night, we tasted them, looked at each other, and without a word knew they had changed. No cheese flavor. These were plain old Bisquick style biscuits! What a disappointment. The food and service have always been very good. This is just disappointment in the one item.
ST. JOESPH, MISSOURI -- Hadn't eaten at Red lobster for some time, was looking forward to going, I certainly was disappointed, it was terrible. The food was all so salty it was not eatable. Husband and I each had a high ball before eating, and with the meal and tip it was $70.00. They will never get another penny of mine. Went home and made myself a ham sandwich.
HUNTSVILLE, ALABAMA -- We waited 2 hours to be seated and ordered a daiquiri. It wasn't frozen anymore and my husband's beer was hot. We got our appetizers before our drinks. We never got our salads and both of our dinners were cold. We asked to speak to the manager, Robert ** never showed up. I love Red Lobster, but I'm really bummed how things went down. I spent over $75 and it was just terrible. I love Red Lobster and hope there is something that can be done about this.
ST. PETERS, MISSOURI -- My husband and I always ask for a gift card to Red Lobster at Christmas but never again! We went on a Monday afternoon at 3 pm and we were served food that we believe was left over. It tasted like it had set a while. They were not busy at 3 in the afternoon. The waitress brought the food before we finished our salad! Big Mistake! I have complained about that before. Never to go there again especially for the price you pay, we expect better.
FAYETTEVILLE, NORTH CAROLINA -- Horrible manager. Did not want to fix my drink when he knows bartender made it wrong. I'm a bartender myself, it's not hard to just re-make it and make it right. I'm sure they don't do pour tests....they would fail. The manager gave me a card. Kelvin. You should know better.