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Red Lobster Consumer Reviews - Page 3

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Waited To Cool Down Before Posting
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BRANDON, FLORIDA -- Waited to cool down before posting... Was in Red Lobster in Brandon, Florida for my birthday 12/11... Waitress couldn't get the drink order correct. Completely forgot the appetizers. "Forgot" to order one of entrees... Which meant that because we waited, the other two entrees were almost cold. Even though it was mentioned several times, no birthday song. Maybe you should shut down, restaff, do some intense training, then reopen. P/S No Management apologies.

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Awful Restaurant
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Rating: 1/51

SAN ANTONIO, TEXAS -- I'll make it short. You need a magnifying glass to see the shrimp and the food is drowned in butter to get you sick after. Awful. No wonder why they are going down the tubes.

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Amarillo's Newest Long John Silvers
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Rating: 1/51

AMARILLO, TEXAS -- This place went from my favorite Amarillo restaurant to one I'll never step foot into again. How do you describe the worst restaurant experience? Without wanting to write a detailed summary of every missed step? Pointing out every communication disregard. Voicing every upsetting detail as so it may never happen again? You either let the attempt of such an article cause you an ulcer, or you summarize. I felt like I was at Long John's Silvers. They no longer deserve even a detailed, crafted review. I've thrown in the towel.

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Restaurant Quality
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Rating: 4/51

LACEY, WASHINGTON -- For many years my family have been regular customers at Red Lobster, and not just the locally. One of the highlights of those visits has always been the cheese biscuits, served hot usually before you have settled into your chair. Last night, we tasted them, looked at each other, and without a word knew they had changed. No cheese flavor. These were plain old Bisquick style biscuits! What a disappointment. The food and service have always been very good. This is just disappointment in the one item.

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Horrible Food
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Rating: 1/51

ST. JOESPH, MISSOURI -- Hadn't eaten at Red lobster for some time, was looking forward to going, I certainly was disappointed, it was terrible. The food was all so salty it was not eatable. Husband and I each had a high ball before eating, and with the meal and tip it was $70.00. They will never get another penny of mine. Went home and made myself a ham sandwich.

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Disappointed On Valentines
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Rating: 1/51

HUNTSVILLE, ALABAMA -- We waited 2 hours to be seated and ordered a daiquiri. It wasn't frozen anymore and my husband's beer was hot. We got our appetizers before our drinks. We never got our salads and both of our dinners were cold. We asked to speak to the manager, Robert ** never showed up. I love Red Lobster, but I'm really bummed how things went down. I spent over $75 and it was just terrible. I love Red Lobster and hope there is something that can be done about this.

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Not Satisfied
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Rating: 1/51

TUCSON, ARIZONA -- Service was terrible. Waited forever for just water. Food was good, but not enough of it. Don't go when you're hungry. Not satisfied and will not return there anymore.

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Cold Food
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Rating: 1/51

ST. PETERS, MISSOURI -- My husband and I always ask for a gift card to Red Lobster at Christmas but never again! We went on a Monday afternoon at 3 pm and we were served food that we believe was left over. It tasted like it had set a while. They were not busy at 3 in the afternoon. The waitress brought the food before we finished our salad! Big Mistake! I have complained about that before. Never to go there again especially for the price you pay, we expect better.

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Unprofessional.
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Rating: 1/51

FAYETTEVILLE, NORTH CAROLINA -- Horrible manager. Did not want to fix my drink when he knows bartender made it wrong. I'm a bartender myself, it's not hard to just re-make it and make it right. I'm sure they don't do pour tests....they would fail. The manager gave me a card. Kelvin. You should know better.

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Dirty Lobster
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

MISHAWAKA, INDIANA -- We ate at Red Lobster tonight and my husband had a Main lobster from the live tank.. When they brought it to our table it had barnacles all over the claws.. Gross!! He complained and they said it won't affect the taste.. It was nasty looking!!

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Red Lobster Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 65 ratings and
140 reviews & complaints.
Contact Information:
Red Lobster
1000 Darden Center Dr
Orlando, FL 32821
407-245-4000 (ph)
www.redlobster.com
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