HOUSTON, TEXAS -- After the poor response and customer service following "Ike", I was not surprised to see my electric bill increase for no reason. To top that, when I recently moved and decided to switch providers, I called and thought I had canceled my service. I called a week later to verify, and find out it was not only still connected, they were going to wait 5 days before disconnecting it and holding me responsible for a week and half of service after I moved. Do not use this company.
LAKE JACKSON, TEXAS -- I am really happy I just switched from Reliant to another electrical provider. After the CEO of Reliant called the Christmas tree a holiday tree on The Mayors Holiday Celebration on KHOU. How embarrassing. I hope others switch after hearing that.