CALIFORNIA -- I ordered a Halloween costume on 10/21/2008 paid extra for the 2-3 day delivery. I ordered my boyfiends costume the same day from another company. My boyfriends arrived on the 24th. Mine still did not even have any tracking info. So I sent e-mails and tried to chate with a live person about my concerns. I got nothing back from the company. 10/27... still nothing. Wrote more e-mails, tried to fax a letter-fax failed. Could not fine a telephone number to call. Live chat didn't help either. 10/28... still nothing! More e-mails. I threatened to call the BBB. Late that night 10/28/08 I received an e-mail stating the costume was not in stock.
8 Replies - Latest reply on 10/29/2008Add reply
Thanks because Halloween is three days away! Thank god there are other companies out there that do ship the costume the next day so I will still be able to celebrate Halloween.