Startec - Page 2

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1.0 out of 5, based on 11 ratings and
18 reviews & complaints.

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They Opened an Account Without My Permission
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Rating: 1/51

TORONTO, CALIFORNIA -- I received a bill for an account that I never opened.
I called customer services and the explanation that they gave me was that "the account was opened by the SYSTEM" when I dialed 1012428. I don't think this is legal.
I have been with Bell for many years and every time I called long distance I dialed in front one of those VoIP number and I was getting billed a reasonable amount as part of the bell bill.

Is it legal for them to "open an account" like this?

Thank you
Ion M.

     
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Rip Off Fraud Co.
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Rating: 1/51

ALAMO, CALIFORNIA -- I have opened an account with Startec 3 hours ago. Later when I read the customer's complains I have changed my mind. I called to cancel my service that I had not used. Startec told me there is a charge to cancel the service, but the representative told me there is no charge. These guys are a rip off. Do not deal with them.

     
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They are rip off!! They will over charge you 5 times for the calls!!
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Rating: 1/51

You need to keep log of all of your phone calls, only to find out that they over charge you but yet they don't want to do anything about it!

     
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Bad Company - Stealing Your Money, Beware
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Made some calls using Startec calling company, nobody answered. They charged my account & refused to give me credit, bad customer service. Talking to me like I'm garbage or trying to get some money, bad bad bad company, don't trust them at all. Keep away.

Best

     
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Dishonest Company
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One of the worse phone company I've ever seen. they just charged me for minimum usage fee when I canceled my service for couple months without any notice! I got a bill after months I canceled my service! I called them but they said I have to pay that, also he was a very rude person! they are looking for rob your money not giving you service! I don't recommend this company.

     
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Startec Is A Fraud!
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Hi friends!

I recently bought Startec prepaid calling card,thinking its going to solve a lot of my problems regarding long-distance calling.I was fooled by the constant advertisings that Startec is bombarding everyone with nowadays. The experience till now has been pathetic. The calls never get through.I had people back home in India waiting for my call and here I was all messed up after buying this service. Finally I had to buy the same calling card which I earlier used to.

Secondly,these people fool us by saying there are no hidden costs but the truth is far from true. They charge quite an amount!I just don't understand what makes these people have such poor business sense?I mean if they cannot give a quality service why advertise and promote so much?ultimately the truth's going to be out anyway and nobody is going to buy their services.

And last but not the least,their customer care department is equally rotten. No one ever picks up the calls.Its very frustrating to say the least. So I would really ask you all to exercise your discretion while buying the services of such hoax companies.

Bharti

     
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Not Working
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I got a prepaid account from Startec. The access number is not working and the customer service is terrible!

     
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RIP OFF!
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MARYLAND -- Worst long distance provider! they charged me twice for a service I haven't really tried yet. Worst customer service! you can get connected to someone who's focused on giving the best accent rather than solving your issue! worst customer service ever!!!

     
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