Steak n Shake - Page 2

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4.3 out of 5, based on 3 ratings and
14 reviews & complaints.

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Posted by on
This is my 2nd complaint about the Steak & Shake on Nova and ISB in Daytona Beach Fl. It is nasty! The floors need to be swept and mopped, I watched as the Manager wiped the seats, then the tables with the same cloth.

Steak & Shake has been the only Fast Food Restaurant I have gone to in years. But I will not be going back again!

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Anonymous on 03/23/2010:
Have you actually complained at the store or just anonymously on the Internet?
PepperElf on 03/23/2010:
have you talked to the board of health?

Anonymous on 03/23/2010:
I too would inquire if you brought this to the attention of the manager. otoh, tis almost more despicable that the manager on duty doesn't notice this on his/her own without having to be told. good grief, its not that hard to keep a joint clean, evenduring the busy times. I wouldn't go back either. good for you.
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Best Steak N Shake is located in Lawrenceburg Indiana
Posted by on
LAWRENCEBURG, INDIANA -- I have been to many Steak N Shake restaurants but one stands above all the others. If you ever visit or pass through Lawrenceburg Indiana (outside of Cincinnati Ohio), then stop by the Steak N Shake on Indiana state road 50. They make it a point to elevate the cooking above other Steak N Shakes such as toasting the buns on the sandwiches which more than rivals the famous butter burgers.
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biomajor on 03/17/2010:
Nope, the best is in Hendersonville, TN :) They have a couple of servers that are phenomenal and they toast the buns too LOL
CUFlipSide on 03/18/2010:
I really like S&S, I wish we had them in this part of the country.
Starlord on 03/18/2010:
I was born and raised in Indianapolis, and agree with FlipSide. I wish we had S&S here in Washington. I miss the best chili available, with those little bottles of peppers that you put in your chili for a little extra. S&S and White Castle are the burgers I miss the most. Burger King is okay, but I would die for a sack of slyders or a hot, delicious Steak & Shake burger. I even miss their slogan, "In Sight, It Must Be Right." BTW, for those who know me, I requested and got the booklet they give new hires at WC, "All This From a 5 cent Hamburger."
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Promotion - 15 Cent Burgers
Posted by on
ALPHARETTA, GEORGIA -- Today, Friday the 13th, Steak n Shake offered steak burgers for 15 cents. It was in the papers so I got the orders from my coworkers and headed to the restaurant. When I got there, I was told it was dine-in only. If I had known this ahead of time, I would have waited until the burgers went up to 75 cents and bought some.

I did not appreciate the way that Steak n Shake handled this promotion and will not go to their place of business again.
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Anonymous on 02/13/2009:
never heard of this joint...are they any good?
woodsk1 on 02/13/2009:
no there not-- .15 is too much
DigitalCommando on 02/13/2009:
You could have called and asked before you drove over there, especially if you have never been there before. Your 'experience' is not worthy of a consumer website complaint in my opinion.
Starlord on 02/13/2009:
I have to disagree with woodski on this. I miss Steak & Shake. We had one about a 10-minute drive from where we lived in Indianapolis, and they had the best chili I ever ate. I always enjoyed S&S, but that has been many moons ago, so they may have gone downhill.
BokiBean on 02/13/2009:
We have a great Steak & Shake too. Their milkshakes are out of this world.
woodsk1 on 02/13/2009:
will give you the milkshakes- they are great! burgers, not so much...
Anonymous on 02/13/2009:
Agreed..the milkshakes are outstanding. I wouldn't feed the burgers to my dogs.
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Service and food
Posted by on
PORT CHARLOTTE, FLORIDA -- I was at Steak n Shake twice this week,the first time the waitress forgot several things,we had to remind her. The first time I went with my brother and nephew who were from out of town and I had bragged about Steak n Shake how good the food was. This time it was disappointing we ordered the taco salad it was mostly lettuce and they had no salsa or sour cream, they did however have taco sauce, there was little meat or beans. The next time we went to have milk shakes and my brother a burger and tea. My milkshake was not cold and my brother's tea was sour he drank it and didn't say anything then we got one to go and he said it tasted funny and it was sour,they took off the tea. I didn't say anything about the shake. I did mention to the manager about the taco salad and he said it was in the corporates hands but they didn't do any thing to make up for it. I go to Steak n Shake 2 times a week and get tea for work or soda and sometimes milkshakes for the girls at work,but if this keeps up I may reconsider. There burgers are great but they could improve on service and taco salad, and tea and make sure the milkshakes are cold not warm. This Steak n Shake it in port charlotte fl on eljobean rd by the town center mall.
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MRM on 12/28/2006:
I will be passing through Port Charlotte, FL, to visit my uncle at the of January. I will give Steak n Shake a try. It sounds good to eat there that you just made my mouth water!
anny on 12/29/2006:
Stick with the burgers and shakes they are good. The shakes are good when they are cold I like the chocolate and the banana mmm.
Ponie on 12/30/2006:
Hmm. 'My milkshake was not cold...' Are you sure you didn't order hot chocolate. What did they do, heat up the ice cream?
anny on 01/01/2007:
No, it was a large chocolate milkshake in a glass,they left it sitting in the hot kitchen while they were making the orders.
beanbagbritches on 01/01/2007:
So it was chocolate milk, anny? I too was puzzled by your comment re: warm milkshake.
anny on 01/02/2007:
response to beanbagbritches it was a milkshake they just let it sit to long in a hot kitchen! there burgers are good and the milkshakes when there cold!
inlove on 03/15/2008:
1st time Steak n shake customer. Ordered a single steak burger paltter. The steak burger was 1/8" thick. I laughed and called the waitress. Asked her to look at this pathetic piece of meat. Her comment: Get used to it. That is what we serve. She walked away. NO TIP. I even called the manager. His comment: Oh, just taste it, it's good. I know I am old but I am not stupid. This was the mos pathetic meal I have ever eaten in any restaurant anywhere.
nonamer on 05/02/2012:
Used to love to eat there. Mostly now, steak is thinner, sometimes overcooked and seared around edges, buns vary from thick to thicker, pickles were "tough." Chili is either all liquid with few beans, or loaded and no liquid. The servers are always great and you hate to complain. It just isn't the treat that it used to be in springfield.
kacey on 03/03/2014:
I visited the Jacksonville location and Jamie waited on me and my wife at counter , she was completely accurate on our order and so quick to serve us , we will definitely come back.
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