They can barley speak English, then say they understand what your saying and they don't have a clue. If I hadn't already spent $200. on my phone I would change asap. No one there has a clue what's going ... read full review3 Replies - Latest reply on 02/04/2013
TENNESSEE -- I have bought a 30.00 card from straight talk three times. Each time the card never last more than 10 to 13 days. I do not use the phone often. I rarely get any calls. It is impossible for the minutes to be used. It does not good to call, I am unable to understand anyone in customer service. There is not a available itemize list of your call to check. Basically I have been cheated three times. I am very unhappy with this service. 1 Replies - Latest reply on 05/13/2012Add reply
Avoid Straight Talk at all costs
On 2/24/10, between 2:45PM and 5:05 PM, my phone was deactivated and my number given to someone else. This was confirmed by my wife and mother as well as by Straight Talk representatives when we called ... read full review
If you are thinking of Straight Talk, avoid the negative reviews and do the research for yourself. I did and I couldn't be happier with the service. Their $45 unlimited use plan is helping me save more than $50 a month and no overage fees - take that AT&T. The ST Verizon network is solid and has wide-reaching abilities so even in Miami, I have yet to drop a call. No contracts, a great selection of affordable phones, and it can't get any easier than Walmart for the pick up.
2 Replies - Latest reply on 07/08/2011Add reply
People will complain that the internet isn't fast enough or that the customer service sucks, I haven't had any problems. I freely recommend Straight Talk to everyone!