Subway scams customers
ALBUQUERQUE -- I used to be a Subway customer. They have this stupid stamp thing where you collect 8 and you get a free 6" sandwich. Well, guess what? I order sandwiches at this store in Albuquerque, NM and they ... read full review22 Replies - Latest reply on 04/02/2008
CHEHALIS, WASHINGTON -- I rarely write reviews but today I am a bit upset with the local Subway at 1545 NW Louisiana Ave, Chehalis, WA.
We each ordered a $5 foot long sub....I got a Subway melt and it had 4 slices each of ... read full review9 Replies - Latest reply on 02/16/2011
Bait and Switch
ROCKPORT,, TEXAS -- About three weeks ago I went to my local Rockport, TX Subway to take advantage of their 2-subs-for-$9-after-4:00 offer. I ordered two sandwiches on flat bread. The bill came to $15. I complained. The ... read full review17 Replies - Latest reply on 08/05/2010
12 inch cold cut trio on raw bread
GREENWOOD, INDIANA -- I recently went to a Subway for a cold cut trio sandwich and it was served to me on raw bread. I wasn't aware that you could get raw bread I kmow that you can get it toasted or not toasted or on cooked ... read full review11 Replies - Latest reply on 05/28/2007
Paying Extra for Extra Vegies
ALGONA, IOWA -- Subway in Algona, IA is AWFUL, in my opinion. They tried to charge me .30 (Thirty) cents extra for extra black olives. I wouldn't mind this, except they did not give me .30 extra cents REFUND for the ... read full review24 Replies - Latest reply on 07/02/2011
Terrible Customer Service
TORONTO, ONTARIO -- I purchased at Sub at the 4900 Yonge street, Toronto, Ontario location in June 2001. Although I should be used to the treatment I receive when I order from Subway, this time the attitudes of the girl ... read full review14 Replies - Latest reply on 12/04/2013
Asking for toppings on my Sub
PORT ST JOHN, FLORIDA -- I don’t know if it is me or what. However, does anyone find it hard to ask for the toppings on your “made to order” sub at Subway? I have been at several locations and I seem to see at all of ... read full review18 Replies - Latest reply on 11/25/2009
Heavily advertised garbage
We decided to try the heavily advertised flatbread sub, so we bought them at the Subway in the Lacey, WA WalMart and took them home. My wife never gets anything on her sandwiches as she is allergic to ... read full review24 Replies - Latest reply on 08/06/2009
How About An Employee Complaint?
CENTERVILLE, OHIO -- After reading some of these (and laughing hard) I decided I had to comment. Let me start by saying to all those who jump on customer service that more than likely you haven't been on our side of the line. ... read full review21 Replies - Latest reply on 06/30/2013
FAIRVIEW ROAD/ELLENWOOD, GEORGIA -- Ellenwood, GA Subway - Kroger Shopping Center/Fairview Road
On Monday May 7, 2012 at 11:45 AM I visited the Subway Sandwich Shop with the intent to order two sandwiches. The attendant was very rude, ... read full review10 Replies - Latest reply on 05/07/2012
KATY SOUTH, TEXAS -- I went to the Subway located in Grand Pkway and bellaire area and I ordered my usual BMT no pepperoni but with salami. He said first he can't substitute, I said I order the same thing at others subways ... read full review9 Replies - Latest reply on 06/01/2012
Charge more for different meats?!?
HAVELOCK, NORTH CAROLINA -- I ordered a footlong ham sub with extra meat and a footlong turkey sub with extra meat. The ham was made first and I counted 16 slices on the sub. Then the turkey was made and only had 12 slices. When ... read full review16 Replies - Latest reply on 06/24/2010
PORT HURON -- I have been going to Subway for years to get subs. The only reason I have been going there is because I have always been able to choose swiss cheese on my sub. Imagine my shock when I went strolling in one day to get my usual, a Subway club, and when she asked me what kind of cheese I wanted I naturally said Swiss cheese. She then informed me that they no longer offer Swiss cheese.
1 Replies - Latest reply on 06/25/2013Add reply
She said the company voted on the cheese that was popular and Swiss cheese did not get on the list. What!!! Not on the list since when does a list take priority over the customer. I pay good money for my sub and I should be able to have Swiss cheese if I want it. Shame on you Subway you are just interested in your bottom line now, and the customer and his desire does not mean squat to you anymore. I did log a complaint on their website after my disappointing experience. I have yet to hear back from anyone.
Well needless to say I will never return to any Subway restaurant. I will go where I can get what I want, jimmy johns, jets pizza, walmart deli, which by the way they will pile meats and cheese on there subs, oh and there is, markets of meijers, mancinos, you get the picture subway.? I am pissed off in Port Huron MI.
MERIDIAN, MISSISSIPPI -- My friend & I visited Subway tonight at approx 10:00. Neither of the two workers could agree on what price to charge for our meals. The first clerk comes to the window and says that will be $13.38. I pay her & then she comes back and says that she didn't charge enough according to the other clerk. So I asked how much more do I owe you & the other clerk says about $7.00. I said about? Break that down for me so I can better understand.
2 Replies - Latest reply on 07/19/2013Add reply
She then goes to the register and keys in info & says total is $20.38. So I give her $7.00. She gives me back $1.00 change. Now all I ordered was two sandwiches & two drinks. I did ask for chips but never received those. My my Subway how much are your sandwiches. Do they just make their prices up as they go? I don't think I've ever paid $20 for two subs anywhere USA!