Trying to close a checking account
ORLANDO, FLORIDA -- I no longer live in Florida, and Suntrust is not in my new state. So my choice for closing an account is to go to a Suntrust branch travel to a state that has Suntrust branches) or mail a letter with ... read full review6 Replies - Latest reply on 09/06/2013
Collection process- Suntrust
ATLANTA, GEORGIA -- I have been getting collection calls (at work) on my auto loan account for the last few months....and my account is not even past due!! Suntrust (or their call center in India) calls me the day after ... read full review8 Replies - Latest reply on 08/11/2012
SunTrust consumer loans a joke. Can't even make payments on-line. Also can't call them past 5:00! Limited website. Bank must not have funds for computer support. Another bank going belly up, I suppose. 1 Replies - Latest reply on 08/06/2012Add reply
SunTrust disrupted my business.
ATLANTA, GEORGIA -- I have had business and personal accounts with SunTrust for 4 years and was using my both accounts in every day business operations.
They have made a nice Christmas present to me a couple of days ago: ... read full review5 Replies - Latest reply on 09/05/2013
I went into a Suntrust bank today to complete an online application and make a deposit and was not treated with professionalism, and the customer service is very poor. I intend to close my account and will never do business with them or recommend them to anyone, it looks like they have a very bad reputation already. 7 Replies - Latest reply on 06/29/2011Add reply
RICHMOND, VIRGINIA -- Absolutely horrible customer service if you're not an account holder. I am NOT an account holder at SunTrust, but went by the branch at 1801 W. Broad Street Richmond VA 23220 to cash a check drawn on a SunTrust business checking account. After presenting my endorsed check and ID and speaking with two different tellers via CCTV in the drive-thru lane, I was told that I must come inside to cash the check, even though there were no cars/customers in either drive through line except for me. Treat someone like a criminal and you can be sure they will never do business with you. I absolutely hate this bank and will never, ever have a mortgage, checking, savings or car loan with SunTrust.1 Replies - Latest reply on 12/17/2013Add reply
Suntrust steals and lies
CHESTER MD -- To Whom it may concern
Suntrust Bank has now over the course of just 30 days STOLEN over 828.00 of my monies from “overdraft” fees. They (Suntrust) have charged my family an atrocious amount of ... read full review