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Poison/Chemical Cinnamon Twists???
Posted by Dionicia on 07/30/2010
ALBANY, NEW YORK -- I ordered a bag of Cinnamon Twists for my 9 year old daughter today. After biting into a couple, there was a burning sensation down my throat, my throat closed up, I couldn't swallow that well to clear my throat, and there was a bitter chemical aFtert taste on my tongue. The twists smell like chemicals are on them (cleaning agents). An hour has passed and my throat feels dry and not normal. Called the store manager who faintly apologized. I asked him if this complaint sounds familiar to him he said "you're the first person today" I replied "the first person today?? What about ever???" He faintly, and unconvincingly responded "not that I know of". He thanked me and said that he will throw out todays batch of twists. I told him that the nachos smell the same way. He had no comment. My daugter only had 1 piece thank God, and took a nap shortly after. I plan to report this to the state health department.

     
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Posted by Anonymous on 2010-07-30:
yikes. Maybe an allergic reaction?
Posted by madconsumer on 2010-07-30:
many people are allergic to wheat flour, cinnamon and other ingredients.

was the suspected food tested by a medical facility for contaminantes??
Posted by Venice09 on 2010-07-30:
I wouldn't be surprised if the food came in contact with cleaning products. I actually think that's what caused you to react. I don't think it was an allergic reaction but a normal reaction to something that is not meant to be ingested. I would report this to the Board of Health. Taco Bell needs to take this seriously and be more careful.
Posted by SaMoore on 2010-07-30:
I can't believe you have not sought medical help if your throat swelled closed!!!

Pretty much I thought all cinnamon twists tasted chemically though.
Posted by Dionicia on 2010-07-31:
Well, poison control told me to drink water and seek medical attention if the condition worsened or did not improve. I followed their advice.
Posted by Alain on 2010-07-31:
Report it so at least they'll be aware of a possible problem. Hopefully there will be no next time, but if there is get the medical help first and let them call poison control.
Posted by PepperElf on 2010-07-31:
good thing you called poison control. very smart move. ;)

i'd also recommend a visit to the doctor's as a follow-up.
and find out, if possible, if it was from a food allergy or a harmful chemical in the food product.

the information may be useful to the board of health
Posted by Skye on 2010-07-31:
OP, I can understand that feeling of panic, but you really should of gone in for medical care. The voice's on the phone for poison control, are not doctors. Better safe then sorry, especially when a child is involved. Being checked out by a doctor, could of at least ruled out somethings, such as allergic reactions, as to what is used in the recipe. Did you take the leftovers in for testing, to see if there were chemical contaminants in the food?

Hope your daughter and you, are feeling better.
Posted by pattyoh on 2010-08-05:
I went to Taco Bell 3 days ago and got cinnamon twists. They were absolutely horrible. I ate 2. I called the 800 number to complain and told them they tasted like there was rat poison in them. I live in Ohio and so this obviously isn't just at one Taco Bell.
Posted by PepperElf on 2010-08-05:
how do you know what rat poison tastes like?
Posted by pattyoh on 2010-08-05:
I don't know what rat poison taste like, but I know this was very nasty tasty.

Posted by pattyoh on 2010-08-05:
This isn't about the fact that it tasted bad, but about the fact that Taco Bell is selling bad food and there are complaints about a foul taste.
Posted by Dionicia on 2010-09-04:
Hello again,
Sorry it took me so long to provide an update. I made a complaint with the Health Dept. in my county, so one of the inspectors went to Taco Bell the very next morning. She explained that by the way the twists are packaged before getting to the Taco Bell restaurant, and the way that they are contained at the restaurant, it would be impossible for any cleaning products to get on them. She also stated that the chemical taste that I experienced is caused by the workers not changing the frying oil. She found the oil very black, and stated that she will notify management because "Taco Bell spends a lot of money" to insure that their foods are properly cooked, and that such carelessness does not occur. She explained that after a period of time, when oil is not changed and broken down to nothing, what is left is that chemical taste in the old oil. She also shared that she recently had a similar experience at another (non-Taco bell) restaurant. It eases my mind to know that I did not consume chemicals but, in any case, I will not order food from that Taco Bell, and I'm hesitant to order from ANY other Taco Bell chain. Good to know that there was a place to call, to make a compliant and that it is someone's job to follow-up on things like this.
Posted by Skye on 2010-09-04:
Thank you so much for the update Dionicia. Your post is very helpful and informative.
Posted by MRM on 2010-09-04:
Helpful indeed!
Posted by KBania2 on 2010-11-20:
I live in North Haven, Connecticut and this has happened to my friends and I at least 10 times. We'll get the food back to the house, open up the bag, take a bite, and immediately exclaim "Poison taste!" We now all know what that tastes like, and it's not pleasant.

Usually we get it in the cinnamon twists, but occasionally we've gotten it in other items such as the volcano taco. 90% of the time it has come from the North Haven location, which I'm convinced is run by a circus monkey, but we have gotten it at the Wallingford, CT Taco Bell and a random one in Texas (on a road trip) as well. So it's definitely a company-wide problem.

One might ask, "Why would you keep eating at a place that serves poison food?" That's a hell of a question! Well we used to go there all the time, but this happens so often that we now only go once in a while since it's cheap and there's more than a 50% chance it will taste normal. It's pretty sad actually.

I'm glad that other people have noticed it though, and that oil explanation makes a lot of sense. Now if they would actually work on fixing it....
Posted by Budd on 2011-08-06:
This happened to me last night. The guy gave me another bag and I told him it was the same taste. He then tasted them and it takes like 10 seconds for the after taste to hit. Some other customers tried them too and agreed. The gave me empanadas as replacements.

Dionicia-Although I know what you mean, all food is made of chemicals. Some are just put together by nature and others are put together in labs, but I understood what you were saying.
Posted by Leah on 2013-11-27:
It isn't limited to the twists- Their new Churros have a very distinct chemically after taste that I thought was just a weird fluke- then the 2nd time I ordered them- same exact taste. It's too harsh tasting and RUINS the whole concept of a sweet dessert! I'm actually concerned about WHAT it is- it's in their "dough" obviously .....ingredients needs to be tested and the storage process looked at. Something's definitely wrong.......
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Counter persons wearing filthy uniforms/clothing
Posted by on 11/28/2001
BARKSDALE AIR FORCE BASE, LOUISIANA -- I travel an average 1,100 miles per week by car so fast-food, especially Taco Bell, is part of my daily diet. I have been disgusted the past few months by the filthy clothing worn at the order counter by even the manager (recently Taco Bell on Airline Drive in Bossier City, LA). The manager came up to the counter to resolve a problem on a computer-register with a customer's order. He wore a filthy jacket that looked like it had never been washed in 5 years and a filthier ball cap. I looked around and all the employees were slovenly and their clothing/uniforms looked soiled, and not from food. They looked like they were worn way too many times without ever being washed.

The impression is they probably change into their uniforms or work clothes at work and then change out and leave them there at the end of their shifts.

My husband and I left and did not order anything. I lost my appetite.

What is really horrible, is down the street at Popeye's Fried Chicken I saw small roaches (2) crawling up the side of the metal food holding/serving are where the hot foods are kept warm and the filth on the floor looked like it had been collecting for several days.

At McDonalds I watched as a young woman combed her hair in the mirror backing over the french fries and copped an attitude when I interrupted her to ask for service. I lost my appetite there and left also.

Who is managing these places?

To help keep me as a potential future customer, I would like the following:

Hire people that take their jobs more seriously. Whatever happened to 'Striving For Excellence'?

At the very least I would like a response from your company regarding this incident. Thank you for your time.
     
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Posted by Anonymous on 2001-11-28:
AMEN!! Whatever happened to good service AND cleanliness? Fortunately, the places I eat at are spick and span and the service never ceases to amaze me.
Posted by Anonymous on 2003-01-21:
why don't you get a cooler so that you can bring your own food. if you don't like it, change your habits. insanity is the act of repitition.
Posted by Anonymous on 2003-10-05:
As i stated in previous posts i am a manager at a taco bell. I dont know who runs these stores, but they obviously wouldnt know good management if it bit em in da butt. as far as customer relations, we can be diciplined if we dont....
1) suggestive sell
2) On DT, 5 seconds to greet, addition 10 seconds if you put them on hold
3) dont repeat the order
4)when handing an order out, you MUST say THANK YOU. regardless of how the customer treated you.

Rudeness is not tollerated in any circumstance on my shift. I fired a kid cause he said in a cocky tone "its not my fault" when a lady came in to complain. Our store is one of the best out there to my opinion, at least on my shift. Many hate to work with me cause i dont shortcut and i am a rulebook at times. Now thats my 2 cents with a extra penny for good measure.
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Food handling
Posted by on 04/08/2001
NEW HAVEN, CONNECTICUT -- This review does not apply to all Taco Bells although it could depending upon what their policies are. I refer to a particular Taco Bell near my home on Whalley Avenue in New Haven, Connecticut. If one purchases food by way of the drive thru one can usually pretend everything is o.k. although even then the service can be slow. If one goes inside to eat however, it amazes me how anyone can complete their purchase once they see how the food is handled! On one occasion when the drive thru was not available, due to I,believe a shortage of staff, I had to go inside the building. It didn't take me long to leave after watching one of the workers stick his ungloved hand into a bin of lettuce. Granted he washed his hands before doing so but as he wasn't the only one preparing food, I had to wonder had someone stuck their unwashed, possibly just returned from the bathroom, hands in the bin prior to him. In which case his hand washing would be irrelevant. Personally, I'm all for the glove wearing method. Maybe there's a policy about wearing gloves and this particular Taco Bell is just lax. On another occasion, my husband took my children to the same Taco Bell with similar circumstances. When he asked the manager to have his employee to wear gloves, the manager agreed that the employee should be wearing gloves but the employee when asked to put on gloves, quit on the spot. Imagine quitting a job because someone asked you to practice good hygiene! Another employee informed my husband that she never ate there. And finally just to completely destroy any illusions I might have that I could ever go to Taco Bell again (at least that particular Taco Bell)I drove through the drive thru one day and ordered their cinnamon sticks. When they arrived there were two long strands of hair tangled up in the food. That put an end to my patrionizing Taco Bell. They need a policy for the wearing of gloves and hair nets if they do not have one and the enforcing of the policy if they already do.
     
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Posted by Anonymous on 2001-07-24:
Did you know that they have now adapted a policy where they do not wear gloves? They say it is more hygenic not to wear gloves which is totally ridiculous. Needless to say I now make my tacos at home.
Posted by Anonymous on 2001-11-18:
That is disgusting. And the no glove policy is absolutely rediculous! I USED to love Taco Bell, thanks for opening my eyes to this issue.
Posted by Anonymous on 2002-02-11:
I hope 'girl' doesn't believe everything she reads on the Internet, because TacoConsumer is full of beans!
Posted by Anonymous on 2002-02-13:
It varies from state to state. And gloves if not changed regularly do harbor lots of nasty germs.
Posted by Anonymous on 2003-01-21:
never go out to eat again. do you think fine dining establishments are any better?
Posted by Anonymous on 2003-10-05:
i dont know about other states, but in Michigan its not a law to wear gloves ON THE EXCEPTION an alternative handwashing policy is in action. We have a handwashing chart and if we touch ANYTHING not on our food line we are to wash our hands. I am a manager at a taco bell and not ONE employee has stepped on my line without doing so or just "hitting the sanitizer" i make them wash, regardless of how it could slow my speed of service. What most dont realize is that at least in our stores food is made to order. NOTHING is preassembled. So that hopefully explains SOME of the wait in lines. I may not know all other states laws. but we have been approved by the HEALTH DEPARTMENT for our alternative handwashing action plan. In fact, another store in our area messed up once and was forced to gloves. Not all taco bells are as well run in this aspect as ours, but hey, im just a stupid shift manager and the customer is supposedly always right. but know yer laws to a detail before you run around causing hell.
Posted by Anonymous on 2003-11-02:
I dont know how "two long hairs" got into your cinimon sticks, since only gangmembers with shaved heads work at tacobell.
Posted by ditto357 on 2007-01-14:
Any wonder why people recently got sick from eating at Taco Bell????
Posted by prcalmb4storm on 2007-03-14:
Sheesh you might as well treat yourself to some seasoned poisoning. Three hurls for Taco Bell!!
Posted by Talilath on 2007-11-29:
At least our hands are clean when we make the food. Did you wash yours after you touched the money you paid with? Think of all that grime you ate if you didn't.
Posted by Anonymous on 2009-09-07:
Talilath, spot on! Customers gripe about the gloves, which have POWDER in them and insist they be worn. Washing hands is more clean since that powder gets on the gloves in the box. Want that in the food? Yet they think nothing of the nasty money they are paying with.

Complainer, do you wash your hands after you touch money? Do you know where that money has been? At least the guy washed HIS hands.
Posted by Eloise on 2009-09-07:
Right on Talilath and LadyScot! Do people who in the kitchen at a nice restaurant are wearing gloves?
Posted by madconsumer on 2009-09-07:
this review is over 8 years old!?
Posted by Anonymous on 2009-09-07:
Mad LOL...I didn't even notice that.
Posted by Kittyclaw on 2009-10-19:
Yeah at the TB I work at it is policy to wash your hands and wear a pair of glove for any handling of food...Hairnets are optinal but a hat and hair pulled back is policy as well.
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Customers being the rude ones.
Posted by Kittyclaw on 10/17/2009
SAN ANTONIO, TEXAS -- Hi to all that read this,
I am a team member at a KFC/Taco Bell. Years ago I use to be an Assistant and have recently went back due to a much needed 3rd income to the household.

I have read a lot of customer complaints about how rude, slow, inaccurate....etc...employees and managers of fast food resturaunts are. And I have to say the ones I have read warrent a complaint and am shocked by how some of the stores are run and how the employees treat customers with valid complaints.

But, since I do work front register and am as nice as can be to every customer there are the customers that they themselves are the rude ones and warrent a complaint about them.

I'm talking about the customers who don't say Hi back, look at you or even acknowledge your existince. The customers on the cell phones. The customers who spit their multiple item order with plus this and minus this with such speed that I have to ask for a sec to ring it up correctly to which I get a very annoyed look from them. The customers who make a ungodly mess where they eat or the ones who use the restroom and make it point to put fecal matter on walls, pee on floors and yes leave used tampons on floors.

I would have to say for every 1 rude customer I have 10 nice ones. But those Rude customers need to relize that the person behind the counter (Me) is a human being too and I am their to serve them. It's my job no if's ands or butts. I guess I'm just upset at how mean/rude some people are. So self-centered that no one, me or the other customers behind them or who are dining with them matter.


     
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Posted by Anonymous on 2009-10-17:
Kitty, you make very valid points. The key whether we are a customer or an employee is for everyone to treat others as we want to be treated ourselves. It would make our experiences better in both personal and business situations.
Posted by Kittyclaw on 2009-10-17:
Keep in mind I am not talking in anyway about the customer who have valid complaints and who have horrible experiences to which they reacted unpleasent to.
Posted by Kittyclaw on 2009-10-17:
Thank you Pro :)
Posted by Anonymous on 2009-10-17:
Kitty, you are correct. WHY would a person put poo on the wall or floor? Why would a person put bloody tampons on the floor or slap a used pad on the wall?

They are TRASH that's why. I think anyone caught doing that should be arrested not only for vandalism but for attempted murder since no one knows what is in their bodily fluids.

You got to be some kind of nasty human being to do that king of spit.
Posted by Kittyclaw on 2009-10-17:
Yep you got because they are nasty and probably think how funny it's going to be when an employee has to clean it up.

Oh and trust me if I was able to catch them something would be done....Maybe I can request to be a bathroom attendant? :)
Posted by DebtorBasher on 2009-10-17:
Good post, Kitty!
Posted by Kittyclaw on 2009-10-17:
Thanks you guys I half expected response like "Get a new job" or "Deal with it, it whats your getting paid for"

It's nice to know that there are really nice people out there.
Posted by DebtorBasher on 2009-10-17:
Don't worry Kitty, those people should be along soon ;)
Posted by Kittyclaw on 2009-10-17:
Lol, good to know
Posted by Anonymous on 2009-10-17:
Some folks dont seem to realize we are ALL customers at one point or another. There is no excuse to act the fool in public if it is not something you would do in your own home in front of your mother.

Karma is a very patient woman. Just sayin.
Posted by Anonymous on 2009-10-17:
Excellent review! I often respond back to the cashier based on how they come accross first. If they are pleasant and seem to like being there I make it a point to say something to help cheer their day. "You're really doing a good job" etc... If they come accross as jerks and seem to hate their job and everyone they ring up I just ignore them and give them my order and leave.

They get what they give in my case.
Posted by Anonymous on 2009-10-17:
Kitty there will be some that come here and say it is your job so deal with it if for no other reason than to get a reaction. There are also members who offer constructive and helpful information which adds value. If we move past the negative comments we will all have a pleasant experience on My3Cents. It is a useful site.
Posted by Nohandle on 2009-10-17:
Super, many times I will just look those in the face and tell them to have a nice day as well. It hacks them beyond word and obviously that's my reason for doing it. Kitty, pigs leave messes in the restrooms. I've always tried to tell others who complained about the shape restrooms are in to look around at their fellow consumers. I'm not speaking of a nasty place. Anyone can look around and tell if a restroom has been cleaned on a regular basis. I've observed women tossing paper towels on the floor when there was a wastepaper container right there in front of them. Who knows what they left on the bathroom floor.

Poor service, a surly attitude, bad food and a nasty bathroom certainly warrant a complaint. Some folks just enjoy complaining for the sake of complaining. If there's not a valid complaint they will find something to complain about or just be plain rude. You never once criticized your place of employment, just some of the customers. Many need a kick in the backside or just referred to the competion. Let someone else deal with it until that customer has run out of options.
Posted by Principissa on 2009-10-17:
As a customer, being behind the person who is on their cell phone is equally annoying. I can't begin to tell you how one ignorant idiot on a cell phone has held up the line because they weren't paying attention to what the employee was telling them.

Anytime I'm out I make it a point to be friendly to the person who is checking me out or even helping me find something I'm looking for. It's just common decency and good manners.

As for the folks who make that type of mess in your facilities, they are pigs plain and simple. I shudder to think what their homes look like.
Posted by bcd on 2009-10-17:
Some people are just naturally rude and inconsiderate. Good review.
Posted by Anonymous on 2009-10-17:
Anytime I am in the checkout and someone is yapping on their phone in the line in front of me, I make it a point to say something about how rude people are to talk on the phone instead of completing their business. I also say the rude customer would complain if the cashier were the one on the phone.

The yapper usually will hang up and apologize to the cashier. One time I have had someone tell me to MMOB. I simply stated at least MY mama raised ME with manners.
Posted by jktshff1 on 2009-10-17:
good post kitty & welcome. (VH)
Posted by MRM on 2009-10-17:
Im trying to figure what MMOB stands for:
Posted by Ytropious on 2009-10-17:
I was at a Subway today that had a little sign on the glass when you order to refrain from talking on your cell when ordering. I think ALL workplaces need a similar rule! And to the OP, I hear you 100% and agree. Retail brings out the pig in the people who've never had to work a retail/fast food job. We're all HUMANS regardless of how much we earn or what we do for a living.
Posted by old fart on 2009-10-17:
MRM..."Mind my own business"...
Posted by Anonymous on 2009-10-17:
Great post. I think you should be allowed to REFUSE service to someone on a cell phone because it's ignorant and rude to be on one when dealing with another human being. You sound like someone who can really do her job and well and is not appreciated for the effort. I DO appreciate it. I meet rude customer service people, but for every one, there are ten more who are nice, like you.
Posted by Anonymous on 2009-10-17:
MRM, old fart explained it. Mind my own business. :)
Posted by PepperElf on 2009-10-17:
lady - then again if they didn't want their business public they wouldn't be yapping away on a cell in public.


and i've been to a couple of places that actually have a "no cell phone" policy for the customers. i don't know if it's enforced but i saw the sign
Posted by Anonymous on 2009-10-17:
Used to work for a pawn shop til it closed. Our policy was you get ignored if you are on a cell phone.
Posted by Anonymous on 2009-10-18:
Oh, and Princi, no pig I ever met would purposely leave fecal matter or pee on a wall for someone else to clean up. They are more intelligent and have better manners than some humans. :)
Posted by prkr on 2009-10-21:
I have worked with the puplic for well most of my working years and when ever someone is hatefull and nasty my motto is Kill em with Kindness. Nothing brightens my day more than keeping a big smile on my face and watching hatefull people get madder and madder cause they cant get to you, Its great
Posted by Schez on 2009-10-22:
This is why "fire the customer" should become a part of retail/fast food training. Anyone who has ever worked in either industry has heard that old saw, "The customer is always right" which is usually followed by, "My business pays your bills."

Logically, if you follow that premise to its conclusion, the customer paying you to work there is your boss, therefore an employee of the company. What do you do with crappy employees? Fire 'em.

If you consider every business transaction to be employee-to-employee interaction, then people tend to operate on more civil terms. Aka: the golden rule.

Anyway... I understand where you're coming from. For what it's worth, I make it a point to treat fast food workers (especially cashiers!) with respect. Dealing with that ten percent of humanity that just climbed out of the primordial ooze every day would wear anybody down. You deserve respect just as much as the next joe.

Life would be so much easier if corporations gave the little people the right to "fire" customers. There'd have to be limits, obviously, otherwise anyone having a bad day would be pushing people out the door right and left. But still...

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What are the hours of operation?
Posted by on 10/22/2001
BERKLEY, MICHIGAN -- Went to the Berkley, MI restaurant on Coolidge Hwy. at 11:15 p.m. on October 19, 2001. After waiting in line for 10 minutes with no progress, a man came out of the restaurant & yelled at the woman in front of me to pull up. So we all pulled up -- by now there were about eight vehicles waiting to order. The man went inside, another worker (female) left. Another man pulled in the parking lot & parked. The first man opened the restaurent door for him. Still no one was waited on. Finally at 11:35 p.m. the woman in front of me had pulled up far enough I could pull out and leave!

To help keep me as a potential future customer, I would like the following:

Post the TRUE hours of operation. Post CLOSED on the sign, turn out the lights inside, etc. to indicate the restaurant is closed.

At the very least I would like a response from your company regarding this incident. Thank you for your time.
     
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Bring Back Triple Steak Stack!!!!
Posted by Happyfamily69 on 04/29/2012
EVERYWHERE -- Please bring back the Triple Steak Stack. I really never ate at Taco Bell, until the triple steak stack came around. It was the best thing I have ever eaten at any Taco Bell. I literally went about 3 to 4 times a week and when it was only for a limited time, that was a drag! And when Taco Bell stop carrying it I have NEVER been there since.

I know I am not the only one that feels this way. And if they want to compete with here competitors they need to bring it back. Taco bell has lost my business and I don't plan on ever going out to eat at a Taco Bell again. Rarely eaten there before the Triple Steak Stack and don't plan on eating there after.
     
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Posted by Anonymous on 2012-04-29:
I tried it, it was nothing special.
Posted by raven2010 on 2012-04-29:
A guy at work whines at least once a week about missing this item. We have a Taco Hell directly across the street from our office and people walk over there a lot.

Persoanlly, I cant stomach the stuff but lots of folks seem to love it.
Posted by clutzycook on 2012-04-29:
Some people have no taste, Raven. Myself included, lol :)
Posted by raven2010 on 2012-04-29:
*GIGGLE*
Posted by Anonymous on 2012-04-29:
Those Doritos Tacos are pretty good.
Posted by GenuineNerd on 2012-04-29:
While I like Taco Smell once in a while, Taco Smell doesn't like me, as far as my system goes. They are the perfect answer to relieving any gas shortage.
Posted by Cwazychicken on 2012-04-30:
I want the chicken flat breads back lol
Posted by Anonymous on 2012-04-30:
Those 99 cent flat breads were good.
Posted by twink on 2012-05-16:
as an employee i can say honestly if we kept every promotional item that ever existed, their wouldnt be room to accomodate all the wraps and ingredients. Training people with a menu that large would be a nightmare as well. If the item was a success, it will come back in time. Beefy crunch did...the flatbreads too. Sadly my favorite one didnt, but the key ingredient did in a different promotional item. (my favorite was the fajita grilled stuft burrito. They had a promotion where they used the fajita veggies so i was able to get a very similiar item, only lacking the sauce of my favorite) So keep your eyes on Taco bell, maybe it will return, and if not, maybe the braised steak they used for it will. I admit, the special steak they brought in for that promotion was better than their regular steak....no doubt. Id be happy to switch to that anyday.
Posted by burydahatchet on 2012-08-13:
I feel the same.. I would eat at Taco bell every once in a while.. but when the triple steak stack came around I ate there a couple times a day.. I loved it.. now I really never go there.. I really wish they would bring it back and keep it there.
Posted by sml99 on 2013-03-26:
please bring back the triple steak stack!!!
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Employee stole my Bank Card and went on a Gas Station spending spree
Posted by DoubleJ on 06/17/2010
His prior convictions
His prior convictions
COSTA MESA, CALIFORNIA -- 07/01/2010- He has been arrested!!!

The Taco Bell employee was arrested on 6/25/2010 I have to appear in court on the 8th of July and I am scared. It is open court and I fear that anyone could follow me home, this will be his second strike and I am sure he is pissed. After all it was all over a measly 75 bucks. Now I am trying to figure out if I have any grounds to bring a civil suit against Taco Bell, seeing that they employed him as a cashier with the kind of prior convictions he had. I am sure they do backgrounds checks and hiring him in that position seems to be neglegent to me. Vicarious liability??? Anyone have any suggestions?

On 6/13/2010 I picked up my daughter after taking my brother to the ER and finding out he had to be admitted to the hospital with a severe case of pneumonia. I asked my angel what she wanted for dinner as I was too tired to cook. She wanted Taco Bell so I proceeded to the Taco Bell on Harbor and Wilson in Costa Mesa, CA. I was using my blue-tooth headset giving my mother an update on my brothers condition which I suspect the cashier noticed and took advantage of my being a little distracted. I paid with my bank card, got my food, went home, and ate. About 30 minutes later I went down the block to my local convenience store and when I got to the counter to pay my card was no where to be found. I went out to my car and checked it thoroughly, no card. Went and searched my house-dumped my purse out, still, no card. I thought to myself it will show up tomorrow in some obvious spot. Went on-line to bank account Monday morning and there are 2 $1.00 holds from an automated fuel dispenser, if you don't know what that is, it is when you use credit at the gas pump, a few days later the charge will hit your account for the full amount and the dollar hold will drop. At this point one has hit my bank at $75.00 and we are still waiting for the other one to hit. My bank has been great and has already given me a provisional credit for the $75.00. I am also lucky to have good friends that transferred money to my account to keep my rent check from bouncing because if that happened I may have been up for an eviction. I am curious to see how much the next charge was. Now I can't say %100 it was the cashier but I made my purchase at 5:42 PM then at 6:10 PM the first fraudulent charged was placed 1 block away from Taco Bell and then at 6:20 PM the second fraudulent charge took place on the same street 3 blocks away. Coincidence? I think not. Will be off to make the Police report tomorrow morning and placed a formal complaint with Taco Bell Corporate today. If this guy has a history of theft they may be in for a lawsuit under "vicarious liability" in which the company is responsible for the actions of the employee while at work. I am pissed and every time I talk about it I start to cry, it really is true, you feel totally violated.
     
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Posted by jktshff1 on 2010-06-17:
Voting this very helpful.....very good example of needing to pay attention to what your are doing. Tough lesson learned.
Posted by Weedwhacked on 2010-06-17:
You'll need to check whether this Taco Bell employee was finished with his shift that quickly. If not, Taco Bell won't do anything with your complaint.
Posted by biomajor on 2010-06-17:
Check at the Gas stations and see if they video tape the pumps. They may only tell the police, but it's a start.
Posted by shayen on 2010-06-17:
It should be very easy for the police to verify when the TB employee left work. Its always possible the card was on your lap or in your pocket and fell out while at the gas station and someone picked it up there. Good luck.
Posted by DoubleJ on 2010-06-18:
I'm almost positive it was the employee. I hadn't been to a gas station since the Friday before and I was almost out of gas. I questioned myself on that too=) I am pretty systematic with certain things and always putting my cards back immediately is one of those things. I honestly don't remember getting it back when I think about it & whenever I go there they hand the card back with the receipt which I do have. Thanks for the comments everyone! I just hope the cops investigate matters like this when the $ amount isn't too high. I'm a single mom in orange county getting no public assistance, I do it all by myself so what may seem like a small amount to others is HUGE to me.
Posted by Anonymous on 2010-06-18:
Agree with the others, check when the worker left his shift. Before really pointing fingers though, it could have been a customer behind you that saw the card left laying on the counter, that perhaps the cashier slid back to you and laid there since you were distracted and didn't see them trying to hand you in return. Possibilities?
Posted by DoubleJ on 2010-06-18:
Drive-thru, I've been calling the actual location on average 8-10 times a day since Monday and they never answer. I won't go in there in fear a may lose my cool or get emotional. My bank rep also advised me not to. It's just odd the closeness in timing of the events and the locality. Probably just hit up the closest places thinking I would cancel my card sooner than I actually did. I guess I'm lucky in that respect they could have done a lot more damage. I will keep my post updated
Posted by jktshff1 on 2010-06-18:
Also, this is another reason you should "opt out" of accepting overdraft charges on your debit card under the new law.
Posted by DoubleJ on 2010-07-01:
Well you try being a single parent in Orange County having one of the worst weeks in her life. The point I was trying to get across is that it couldn't have happened at a worse time. With the economy the way it is and hour cut backs at work I have all the right in the world to blame Taco Bell for being shorted the 75 dollars I was responsible enough to make sure it was there. It is also their fault for hiring a cashier with an extensive past in fraud and credit card theft.
Posted by YTD on 2010-07-13:
Yup it sucks, it isn't fair and it is no fun being a victim. Now it is time to add this event to your growing list of lifes learning experiences, trust in karma (that the world will balance the account and you needn't bother with it any longer) and move on. As you well know many more significant challenges await you and this was just a little training task.
Posted by jktshff1 on 2010-07-13:
Thanks for coming back and letting us know. Good Luck. VH
Posted by Capt Obvious on 2010-07-14:
Maybe if you hadn't have been so rude as to be on the phone when you're in the middle of a transaction at Taco Bell...
But why is this Taco Bell's problem? Everybody always looking to make a quick dollar sueing the big company for their own carelessness, and then b#tching when they can no longer afford to offer a dollar menu.
Posted by Southern Gentleman on 2010-07-15:
Sorry to hear that you had such trouble but frankly, it is extremely rude to talk on the phone while trying to conduct business with someone else, even a fast food cashier. I guess you have finally learned that lesson.
Posted by DoubleJ on 2010-09-17:
As far as the comments go about talking on the phone while orering food, maybe you didn't read the whole post. I had told my mother to hold on while conducting my transaction, whil silmultaniously trying to calm my 4 yearold in the back seat who was very hungry. I had just left the hospital to pick up my child after finally making the hard the choice to leave my brother at teh hospital all alone, where he was admitted for a potentially life threatening illness. My mom who does not live near me decided to let my brother visit me without her coming along, so naturally she wanted updates on his condition ASAP. In life there are exceptions to every rule and compansionate individuals can see when those exceptions need to be made and don't criticize others.
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StarStarEmpty StarEmpty StarEmpty Star
Commercials
Posted by Bingosherry on 02/24/2013
ELK GROVE, CALIFORNIA -- I want to know why Taco Bell's commercial are in Spanish. We are in America which the primary language is English not Spanish. I am very offended as my ancestors where required to learn English and not use their native tongue why is this any different. I also think that if companies want to provide help on their phone lines in other languages then English speaking people should not have to press 1 for English the other language should be pushing the button.

I am tired that the English speaking people in our country have to put up with all these other languages when they should learn English in order to live here. I promise you if you go to another country they do not cater to us.

     
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Posted by Wally25 on 2013-02-24:
In Arizona the primary language is spanish. no habla espnaol :(
Posted by clutzycook on 2013-02-24:
You live in California, OP. There are probably more people there who speak Spanish as a first language than English.
Posted by Churro on 2013-02-24:
"I promise you if you go to another country they do not cater to us. "

I traveled all over Germany and everywhere I went there was English. In fact at almost all the restaurants they have English menu's available. They do cater to us much.

This is a free market issue and the market will dictate what languages are accommodated and which ones aren't. If enough people raise a ruckus then the Spanish commercials will stop and if not they will continue. As for me I don't give a fiddler's fart either way because quite frankly I have no use for Taco Bell.
Posted by jktshff1 on 2013-02-25:
I agree with the poster.
Posted by DebtorBasher on 2013-02-25:
I agree with JKT!!!
Posted by Jeff on 2013-02-25:
I think some people need to stop worrying about stupid things like commercials. Its a commercial. Its Taco Bell, a place that serves mexican food. So why shouldnt they have commercials in spanish? Maybe we should also stop serving international food...since people seem to have such a problem with diversity in this country.
Posted by lexophiliac on 2013-02-25:
I agree with db, who agrees with jkt, who agrees with the OP.
Also - I have never seen a Mexican at a Taco Bell.
Posted by DebtorBasher on 2013-02-25:
Lexi...that's DB with a capital D and a capital B! And don't tell me it's Lexo with an O and not an I!!!
Posted by Wally25 on 2013-02-25:
My take is if your in a different country learn he language don't expect everyone to cater to your culture.

My family is Russian and we had to learn English There is no press 1 for English, 2 for Spanish 3 for Russian.

*gasp* oh the horror taking a ESL class
Posted by JAKFK on 2013-02-26:
Society is a finicky bunch to say the least. I have heard many a folks chastising Taco Bell for not being ethnic enough, and that their food is in no way close to that of traditional Mexican food (hard to argue that), but on the other hand we also ridicule them for making a vain attempt at trying to add a hint of ethnicity with commercials using Spanish.

"But it's all right now, I learned my lesson well
See you can't please everyone so you got to please yourself."

(and I will as soon as the cool ranch shell comes out in the very near future!)
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Where did the Flatbread Sandwich go?
Posted by Geo001 on 11/29/2010
I don't like going to restaurants. I am usually a stay at home and cook kind of person. I would stop at Taco Bell because they had the Flatbread Sandwich, it was easy and under $1. I had a reason to go to Taco Bell. Now that it's gone I will probably not stop by Taco Bell again. I am not boycotting just a little upset that the only thing I liked from there is gone now. Is there anyway to get it back on the menu?

Thank you.
     
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Posted by momsey on 2010-11-29:
I believe that was only a limited time promotion. Fast food restaurants do it all the time. They might bring it back once or twice a year, like they do with the Cheesy Gordita Crunch (drooling over the thought.)
Posted by Starlord on 2010-11-29:
Chances are it is no longer on the menu because it was a slow seller. To keep a spot on the menu, they have to sell so many units a month chain wide. If it doesn't sell, it's outta here. If you can purchase enouugh of them yourself to meet the minimum, they might put it back on the menu, but I doubt it.
Posted by Anonymous on 2010-11-29:
I to liked this Sandwich.
Posted by Anonymous on 2010-11-29:
I loved the flatbread item as well.

Momsey> The cheesy gordita crunch is available 24/7 in our area! I couldn't bear the thought of living without it. LOL!
Posted by Anonymous on 2010-11-29:
Nothing on the Taco Bell menu makes me drool.
Posted by Ytropious on 2010-11-29:
Most items like that are limited time only, kind of like the micrib. If they succeed, they come back every so often like the cheesy beefy melt and bacon club chalupa. Others I liked have never come back. I think the flatbread sandwich had some good feedback so I'd wager we'll see it make it's way around again, but I doubt it will be permanent. It likely eroded sales of the much more profitable chicken quesadilla.
Posted by Phyber.Optik on 2010-12-22:
http://www.facebook.com/#!/pages/Bring-back-99cent-Chicken-Flatbread-Sandwiches-to-Taco-Bell/150682691646961
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Quality Of The Food
Posted by Mattimus on 01/16/2009
CAMARILLO, CALIFORNIA -- Taco Bell BurritoIts amazing how horrible the quality of the food I just ate from these people.

I think there was probably 4 tablespoons of beans on my cold tortilla and I counted 8 shavings of cheese on my taco. The enchirito looked so depressed that I actually said a prayer for it before I reluctantly choked it down. I even took a picture of it. Looked like someone with eboli did their business in the ever so non environmentally correct container. I know why they can charge so little for their "food" is because there is nothing there. I am actually hungrier now than when I began this culinary journey.

Excuse me I have to run, looks like Taco Bell is coming around for it 2nd visit to the outside world.
     
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Posted by sabletaz on 2009-01-16:
I love your review....LMAO.....
Posted by jktshff1 on 2009-01-16:
That's great, but why in the world would (try typing that 3 times fast) someone in the northern province of Mexico go to a Taco Bell?
Posted by Anonymous on 2009-01-16:
'Looked like someone with eboli did their business in the ever so non environmentally correct container.'

Please post your picture of this. My imagination just won't do it justice.

Posted by Anonymous on 2009-01-16:
LOL! Good review!
Posted by jktshff1 on 2009-01-16:
MM...you just had to ask!
Posted by Anonymous on 2009-01-16:
Yeah, Jkt, I usually get what I ask for..LOL
Posted by Anonymous on 2009-01-16:
A 99 cent bean burrito, a 99 cent taco and a 1.79 enchirito. What do you expect when you are ordering off of the "value menu?"
Posted by Anonymous on 2009-01-16:
if you're looking for decent fast food Mexican style try Del Taco....I prefer them over toxic hell any day...
Posted by Anonymous on 2009-01-16:
That's why they call it Taco Hell.
Posted by Anonymous on 2009-01-16:
Del Taco would be a good alternative to Taco bell.
Posted by Anonymous on 2009-01-16:
So would Alpo wally.
Posted by Anonymous on 2009-01-16:
Taco Hell, where all the bad tacos go!
Posted by Anonymous on 2009-01-16:
"Excuse me I have to run, looks like Taco Bell is coming around for it 2nd visit to the outside world."

LMAO!! That is hilarious!

I wonder if it has anything to do with the fact that TB meat is cooked somewhere else, then trucked in? Doesn't that just make you get a hankerin' for some more of those delish tacos?? Yummmmmy
Posted by Anonymous on 2009-09-07:
I guess you want 5 star dining at fast food cost right? My heart is bleeding for you.
Posted by mineralguy on 2011-12-08:
Mattimus - That "ever so non environmentally correct container" actually contains 40% talc. ie - less plastic. If you think there is a better way to package this hot, wet product and still keep it on the value menu, let us all know.
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