ALL -- I only order Chicken Burritos. The Spanish rice (original rice) gave a lot of flavor. The new white cilantro rice is boring, lackluster, and blah. I will not, I repeat NOT BE RETURNING TO TACO BELL. :( Sad because I really enjoyed those burritos. It was a treat for me. I know I'm not the only one who feels this way. Why do away with a good thing? I'm sure less chicken burritos are sold now at least by 12 a year. Used to be the Best! Now they are the WORST!
WATAUGA, TEXAS -- Horrible service by the manager of the store at the time. His name was Steven. Very rude tone toward me and acted as if it were a chore to fix my meal after I asked for no vegetables he gave me a very rude look and a sigh as if I had ruined his day. I also witnessed him yelling at employees, not in a managerial way but as if he wanted to fight. Very unprofessional and if I could have it my way he would have been fired on the spot.
HARTSELLE, ALABAMA -- The guys at the window were nice if they could fill my order correctly. Had to tell them they forgot 2 items. The food was wrapped sloppy therefore the food was all leaking out. I'm sorry to complain but if you do a job then do it with a little self-respect.
I recently watched a new commercial advertisement for Taco Bell that I actually found distasteful. The male employee is standing next to the female employee who places a food product in their quick-heat oven. He makes a remark about the oven obviously trying to impress her, and she responds by stating that she already knew that. As she walks off, he says, "Keeping it professional...I like that." I'm not sure why it struck me as poor taste, but it just seems like it's encouraging employee fraternization or even sexual harassment in the work place. Maybe I was just reading too much into it, but that's just my honest opinion.
LOS ANGELES, CALIFORNIA -- On 12/14/10 @ 9:23pm I decided to have an XXL Chalupa from Restaurant #17931 through the drive through. I have ordered this item from another Taco Bell in Commerce, CA and it is made just like the photo. At the above mentioned location I have ordered this item before it was poorly made even then. But on this night I ordered two XXL Chalupas (the mistake couldn't be repeated-right? WRONG!) Drove home to open the nacho plate to find the filling befitting their small beef chalupa. This is the SECOND time I have ordered XXL Chalupa from this location.
I was so disgusted. I got re-dress & drove back to restaurant to request my money back. I can only assume the woman was the manager. She took my original order and she said she was sorry. I know she must have seen the chalupa because they were not in the box but on the plate used for nacho bell grande. The lids is clear so she should have seen how poorly made the chalupas were made. If I could upload the photos of the two XXL Chalupas from my iPhone so you would know exactly what I am talking about. I will not order food from that location again. I will switch to DEL Taco- at least they are consistent regardless of their location.