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Tactical Innovations


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Tactical Innovations is one of the worst companies I've ever dealt with
Posted by Tacticalincsucks on 04/01/2011
BONNERS FERRY, IDAHO -- SO I BOUGHT A BARREL FOR MY AR-15, IT WAS ON SALE AND SEEMED FAIRLY PRICED SO I WAS GONNA CHECK IT OUT. THE SHIPPING ALONE WAS 21 BUCKS WITH INSURANCE(IF YOU DONT PURCHASE INSURANCE YOUR SOL) WHICH THE BARREL WAS 99. SO I CALLED THEM AND THEY WERE GONNA MAKE THE ADJUSTMENT ON IT. THEY WERE GOING TO END UP CHARGING ME 13 AND CHANGE WHICH WAS REASONABLE. FIRST THEY HAD TO VOID THE 120 DOLLAR CHARGE, THEN WHEN IT POSTED, THEY WOULD COMPLETE THE SALE. ITS BEEN 3 DAYS, NOTHING HAS HAPPENED. IVE CALLED 5-6 TIMES SO FAR, MOSTLY TALKING TO THE GIRL IN THE BUSINESS, AND THE OWNER GUY, BOTH OF THEM WILL TELL YOU DIFFERENT THINGS. I KNOW ITS NOT WALMART, THEY ARE PROBABLY DOING WORK OUT OF A GARAGE WITH A LITTLE CREDIT CARD MACHINE, BUT STILL THEY DONT KNOW WHAT THE HELL THEY ARE DOING. THE OWNER MADE ME FEEL LIKE IT WAS MY FAULT THEY DOUBLE THEIR SHIPPING TO MAKE A LIL EXTRA. THE GIRL SAID IT WAS OUT OF HER HANDS. REALLY? ISNT THAT HER JOB. I FINALLY TALKED TO MY BANK MERCHANT ABOUT GETTING MY MONEY BACK, THEY WANTED ME TO CALL TACTICAL INC AND CONFERENCE THEM IN SO TACTICAL INC COULD INDEED TELL THEM IT WAS A VOIDED CHARGE. WHEN I CALLED TACTICAL INC. THIS WAS A PROBLEM. THE LADY TOLD ME SHE DIDNT HAVE CONFIRMATION THE CHARGE WAS VOIDED. SHE TOLD ME IT WAS THE LAST 2 DAYS!! THEY ARE NOTHING BUT LIERS, I REALLY HOP I CAN AT LEAST GET 1 PERSON TO READ THIS BEFORE THEY GO TO THEM. HELL, THEY MOSTLY SELL JUNK ANYWAY SO IM NOT DOING ANYBODY ANY FAVORS. IF YOU WANT AR PARTS, GO TO ROCK RIVER, DPMS, HELL ID GO TO UTG(THE AIRSOFT COMPANY) BEFORE I WENT TO TACTICAL INC. THEY SELL 10/22 PRODUCTS, ABOUT 6 GLOCK PRODUCTS, AND A COUPLE MORE JUNK PRODUCTS. I STILL HAVENT GOT MY MONEY BACK, I DONT KNOW HOW THEY DO IT IN IDAHO, BUT THEY WONT BE IN BUSINESS FOREVER DOING WHAT THEY ARE DOING. NO ITS OFF TO THE BBB TO REALLY SORT THIS CRAP OUT! YOU HAVE BEEN WARNED!!! STAY AWAY FROM TACTICAL INNOVATIONS
     
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Posted by ticia232 on 2011-04-01:
Remove the all caps and I might be able to read this and give you a response. All I got out of this is the fact that they must work out of a garage.
Posted by jaime on 2012-12-30:
Well of course I read these reviews AFTER I submit an order. I guess we will see the outcome.
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Horrible Estimates
Posted by Ronin666 on 03/17/2009
BONNERS FERRY, IDAHO -- Tactical innovations inc is the only known manufacturer of all aluminum Ruger 10-22 magazines (clip). They state on their website a "6 to 8" week wait time for shipment of same, yet I have been waiting for over twelve weeks for my magazine. Two emails that I sent garnered only snotty replies about "6-8 weeks being an ESTIMATE" well its a pretty poor estimate. In addition, the only solution in their response was to offer to cancel my order. Tactical innovations inc. needs to be schooled on customer service and proper calender usage.

I will never again order from them and I would encourage others to be prepared to never get what you ordered.
     
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Posted by Anonymous on 2009-03-17:
These are excellent after-market mags for the Ruger 10/22. From what my fellow shooters tell me, demand is running ahead of production. Maybe more than a few are signing up for Appleseeds and using the 10/22 for a training rifle?
Posted by jktshff1 on 2009-03-17:
Tactical Innovations has received bad reviews on quite a few of the related sites I visit. I would stay away.
Good post VH.
Posted by ronin666 on 2009-03-25:
production problems should not excuse "6 to 8 weeks" lasting longer than four months. The website still has "expect 6 to 8 weeks wait" listed @ the time of this post. This problem seems to exist mainly when companies such as Tactical Innovations Inc., have no competition.
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Fraud, Pure And Simple
Posted by Starlord on 12/21/2008
LACEY, WASHINGTON -- This is hte second review for this company from me, and I am so pig-biting mad, I could spit bacon for a week. I ordered the stated item in good faith and submitted payment by my debit card through PayPal and received a confirmation that payment had been sent to Tactical Innovations. TI's website showed several methods of shipping, and I chose Priority Mail because it was the cheapest and fastest. The website showed that the item should ship in 2-3 days. Well, fat, dumb and happy, I felt that the order was in good hands. I had made the order through TI's automated order bot on Thanksgiving night, November 27. On December 2, I sent an inquiry to TI, as I had not received an email that my order had shipped. I got a bunch of double talk about how they were so far behind, and I sort of accepted that. On November 28, Crystal sent a package of jewelry to a lady in the UK First Class Mail, and she received it in less than a week. On December 14, I ordered a replacement stock for my Ruger, and received it on December 18. Still no word from TI. This evening, I sent them an email that I was very unhappy, and that I expected them to ship the order Monday or send me a refund of my money, which they have had since November 27, interest-free. The email was bounced back as no account known. I went into the website again, and saw that they claim to have sent me an email cancelling the order, as they were unable and unwilling to meet my shipping expectations.

Not one word about a refund was offered. I intend to file a suit against TI in Small Claims court on Monday. Their actions in this constitute out and out fraud in my book.
     
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Posted by jktshff1 on 2008-12-21:
Good luck starlord, I passed that on to my other friends to stay away.
Posted by madconsumer on 2008-12-21:
i had an issue like this once, i contacted paypal nad made a complaint, and in 2 days i had a full refund. paypal has a form to use for deadbeat shippers.
Posted by Starlord on 2008-12-21:
Thank you, jkt. Crystal checked our account last night, and it appears that the account has not been charged for the merchandise, so this may be over. If a charge for the amount shows up, they will have a fight on their hands. I found another outfit that had muzzle brakes reasonably priced. This is only jewelry for the 10/22, since it really matters not whether flash hider or muzzle brake, neither is going to affect a .22 rifle to any extent. Merry Christmas to all my friends here, or if you prefer, Happy Holidays.
Posted by Principissa on 2008-12-21:
Keep us updated on this star. I hope for their sake that this is over.
Posted by old fart on 2008-12-21:
What's a muzzle brake..?
Posted by jktshff1 on 2008-12-22:
of, very simply put, mounted on the end of the barrel, when the gun is fired, it disperses the gas from the powder discharge in such a way so you don't get the muzzle jump or kick and therefore, better accuracy. AKA compensators.
works on handguns and long guns.
To some people they would look like a silencer.
Posted by jktshff1 on 2008-12-22:
Posted by ronin666 on 2009-03-16:
Same problem, different product. Tactical Innovations Inc. shows a 6 to 8 week wait for the all aluminum 1022 magazine and I have been waiting 12 weeks. When contacted, I was offered a snotty reply, lies about my order being next and several offers to cancel my order, stating that "6 to 8 weeks was only an estimate" Why then is it still on the website? PS tried to locate TI in Bonners Ferry, ID and havent had any luck with that either.
Posted by old fart on 2009-03-16:
LMAO... "Pig biting mad.. spit bacon for a week"....!!!
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Company Not Shipping In Timely Manner
Posted by Starlord on 12/08/2008
LACEY, WASHINGTON -- In the evening of November 27, I ordered a flash hider for my Ruger 10/22 carbine from a company called Tactical Innovations, in Idaho. I selected Priority Mail as the shipping method, as it was the least expensive. The most expensive was $73 for shipping one flash hider that weighs about 3 ounces. Priority Mail showed 2-3 days for delivery. On December 3, I contacted TI and requested where my flash hider was. They responded that they were experiencing a heavy amount of orders and that my hider would be shipped ASAP. Here it is now, December 8, and I still have no flash hider. I know some people might feel I should not post this because it has to do with firearms, but why should I not expect as good a level of service for my firearm parts as I would, say, a shirt? They showed the part as being in stock, and Priority Mail was supposed to take 2-3 days, like it does when my wife ships out her jewelry. The part should have been here by now.

Maybe if enough people decide to help this company out by NOT ordering from them, they can catch up with what has already been ordered.
     
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Posted by Starlord on 2008-12-16:
UPDATE UPDATE UPDATE UPDATE
Here it is, December 16, and still no delivery from Tactical Innovations. The snotty attitude they displayed when I emailed them makes me feel that maybe they moved my order to the end of the line. Time to send them another email and tell them to get on the ball.
Posted by Anonymous on 2008-12-16:
'some people might feel I should not post this because it has to do with firearms'

Phooey. Sounds like there service supremely s**ks rocks.
Posted by jktshff1 on 2008-12-16:
MM why shouldn't you post?
Starlord, let me see what my friends say about this place.
$73.00 seems awful high for shipping.
Posted by jktshff1 on 2008-12-16:
first response was "Remember, the Obama election rush has delayed orders and deliveries from many firearms related companies."
Makes some sense, I'll keep ya posted.
Posted by Anonymous on 2008-12-16:
Jkt, I was quoting Starlord from his original complaint letter.

Posted by jktshff1 on 2008-12-16:
I misread.
Starlord, last I checked this was a free speech country and us "gun" people have just as much right to complain about cruddy service as anyone else, and no I don't have some kinda chip on my shoulder.
If it wasn't for guns along the freedoms our founding father's made sure to protect, there would be no America. We didn't throw rocks at the Brits, French, Huns, etc., it took firepower and determination.
Anyone who doesn't like it can sit on the talkin' end of my .50 and discuss it with me.
Kinda like people complaining about people with rotties and bulls 'cause they are aggressive, ain't the dog, it's the owner.
Posted by Anonymous on 2008-12-16:
Well said, Jkt! **nodding my head in agreement**

Posted by Anonymous on 2008-12-16:
Agree with MissMarple. Bought my Son then Grandson a Ruger 10/22 carbine. Found banana clips that allow a lot more than 10 rounds.
Posted by jktshff1 on 2008-12-16:
got a couple of those for my gs also. Just got him a 20 gauge single hk to try out squirrel huntin next fall.
Posted by jktshff1 on 2008-12-16:
that was supposed to be h/r....long day.
Posted by Starlord on 2008-12-18:
I am a staunch supporter of the Second Amendment, and can understand the reaction to the election of a gun grabber like Hussein Osama, oops, Obama. He and Biden are assembling a group of anti-gun people who want to turn the US into another UK, Australia or Canada. The Second is hte greatest gift the Founding Fathers left us, and soldiers have fought and died for over 200 years to preserve it. Now a Socialist is determined to deprive law-abiding citizens of their means of defense, after the left-wing press has convinced everyone that people will be safer when only the Bad Guys have the weapons. It is good to know I am not alone.
Posted by Starlord on 2008-12-18:
I just pulled up the Tactical Innovations website, and they have lowered the most expensive shipping method (UPS) from $73 to $66 and about 37 cents. This is the shipping charge for a muzzle brake/flash hider that weighs maybe six ounces.
Posted by jktshff1 on 2008-12-18:
Is there some kinda law regarding gun part shipping to cause the shipping to be so expensive?
btw that is a good looking flash hider.
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