Like many holiday shoppers I began my holiday shopping this year beginning on Black Friday. One of my stops was to "The Children's Place."
With the Holiday circular in hand I entered the store to find ... read full review1 Replies - Latest reply on 11/30/2010
Scanning of Photo ID
This past weekend I returned several pairs of shorts to The Children's Place. They asked me for a photo ID in order to make the return, which I obliged.
Most companies, when handling sensitive information, ... read full review6 Replies - Latest reply on 11/23/2013
BRONX, NEW YORK -- I made an order with The Children's Place on January 21st 2009. They had the 50 percent off sale going on so I got a really good discount for my son's clothing however when I was done with the checkout I didn't receive a confirmation number. So I checked my debit card company's website to see if any funds were taken off my card and it said that The transaction was pending and that it could take up to two days. It is now five days later and it's still pending so I called TCP and they are saying that there's no record of my purchase and the money will be refund to me in a few days.
1 Replies - Latest reply on 01/26/2009Add reply
I don't understand how they're holding my money without placing my order. Now almost everything that I ordered is now SOLD OUT.
My confirmed order was not honored
FISHERS, INDIANA -- I placed an on-line order in February 2008. I received confirmation that my items were in stock and that the order was completed. I waited and waited and the shoes never arrived in the mail. I pulled ... read full review7 Replies - Latest reply on 03/07/2008
Just curious about whether anyone's dealt with a similar problem, and do some research BEFORE speaking with customer service.
5 Replies - Latest reply on 04/20/2007Add reply
I'm a fairly new but faithful customer at Children's Place, earning my 10% off reward level in 2006. I've been generally happy with their selections and prices. I just returned a jacket purchased for my daughter in December 2006 that included the 10% discount. They took away the points equivalent to the return and then reduced the points accummulated from this year.
While I agree with this concept, I don't like that they are "penalizing" against this year when the points were given in a previous year. I should add that returning this jacket, even if done during last reward year, would not have disqualified me from exceeding the Reward level amount. Now, it will take me longer to qualify for the discount this year.
Any comments/suggestions/personal experiences appreciated.
ROCKAWAY, NEW JERSEY -- I had purchased a very few things at this store for my kids, and felt that the quality of the clothing was substandard. The clothing did not hold up well to active kids and did not wash well at all. You save on the cost of the clothing but pay later when it doesn't hold up well. If you have active kids it would be better to buy at another store such as Gap Kids, the clothing holds up much better and washes very well.1 Replies - Latest reply on 07/20/2006Add reply
LORTON, VIRGINIA -- I bought swimming trunks May 1, 2006 for my 8-year-old son before leaving for vacation. I washed before vacation and while we were there the black color faded so bad they will be thrown away. The trunks were at one time black, orange, and white. The black is now burgundy. My youngest son’s trunks or my bathing suit didn’t fade I buy all of my sons back to school clothes from TCP, but I have noticed that after several washings the bright colors are dull and not brilliant as once was. 2 Replies - Latest reply on 05/16/2006Add reply