Website was very confusing. When searching for Disney Orlando tickets, resulting search results brought up Disneyland, and I ordered tickets. I did not realize this was not in Orlando and website did not clearly identify as such. When I called the TicketsAtWork customer service number to confirm how to pick up tickets, I was told then that this was for CA not FL. However purchases are non-refundable and no accommodatations were available to reverse the purchase or exchange them, and as tickets were in our name, could not be sold or given to anyone else. An appeal to a manager provided no alternatives.
So buyer beware, the website is very confusing, the purchases are not clearly presented and the company does not accommodate correcting when purchases are not what the consumer wanted.
ORLANDO, FLORIDA -- We ordered the Disney tickets with restaurant gift card ($25 restaurant gift card). The regular tickets at Disney website are cheaper then the tickets through ticket at work, but for the restaurant gift cards. We thought we could use the restaurant gift cards at Disney. YOU CAN NOT USE THE RESTAURANT GIFT CARDS AT DISNEY. It's for a bunch of restaurants that offer this gift card discount and may or may not be Orlando, so the restaurant gift card useless!!! Do not purchase from tickets at work just do through Disney!!