Fraudulent Credit Card Charge
FLAGLER, SOUTH CAROLINA -- Received my credit card bill and found a $700 charge from Tiger Direct. Have NEVER used this company EVER. Reported to bank which initiated Fraud Investigation and cancelled card. Called Tiger Direct ... read full review3 Replies - Latest reply on 03/03/2013
MIAMI, FLORIDA -- I purchased a Dell OptiPlex GX520 "Off-Lease" Desktop PC from this company. It had a 30-day exchange/return policy. After five days it arrived. However, the keyboard that was sent did not have the ... read full review9 Replies - Latest reply on 05/24/2011
Tiger Direct Lost Package Rip-Off
MIAMI, FLORIDA -- I bought 2 laptops from Tigerdirect.com. One sent to me and one sent to my best friend. The one sent to me was perfectly fine. The one sent to my best friend was never received. He never received or signed ... read full review6 Replies - Latest reply on 02/05/2010
TigerDirect equals FRAUD
MIAMI, FLORIDA -- I purchased a computer for TigerDirect and there were no instruction pamplets for it. I had some trouble with the computer and asked on-line and by phone for instructions and NEVER RECEIVED any HELP they ... read full review1 Replies - Latest reply on 05/11/2011
On July 9 I ordered a Hanns-G 19" LCD display from this site. The fact that the monitor was "factory recertified" was obscured until I was at the checkout page. No matter, I thought. With the $50 rebate ... read full review4 Replies - Latest reply on 12/01/2006
BOSTON, MASSACHUSETTS -- On December 13, 2005 I ordered a Western Digital hard drive for a total of $98.98. I paid using my PayPal account, and had them use my credit card.
The hard drive was a Christmas present for my father. ... read full review3 Replies - Latest reply on 03/02/2006
I purchased a computer from Tigerdirect.com. It took more than a week to arrive at my house. When I got it, it would not power up or function in any way.
I called them and after waiting more than 15 ... read full review3 Replies - Latest reply on 09/11/2007
Bad Customer Service!!
EL PASO, TEXAS -- I ordered and paid for a battery for my son's laptop on 6/17/13 from Tiger Direct and the tech clerk check availability and it was in stock and I would have it in a few days. I returned to the store 2 ... read full review
MIAMI, FLORIDA -- Recently I order products from Tiger Direct.com. Have used them before and did not have a problem till this last order. It was sent UPS and due to ongoing issues I have with the driver who delivers on our street the product was returned stating it was refused and it was not. So I will no long order from any company that uses UPS as their shipper. I did receive an order that was sent USPS without incident but bulk items are sent UPS. Due to UPS drivers issues they are biting the very hand that feeds them. 2 Replies - Latest reply on 04/11/2010Add reply
Worst Experience Ever. Do not use TigerDirect through Circuit City. They have the worst customer service and they are just a middle man. I bought a television from circuit city and I called them to install it. They offered me a complete install at the same price as the television. I bought a 42" plasma so it wasn't cheap. I don't want to put the price. So they gave me a complete install price and I said charge it to my credit card. They set up an install date and when the installers got here they were just a subcontractor working for Tiger Direct. This subcontractor wanted an Additional fee of over $800 to go ahead with the service. So here is my problem. Don't call someone who is a middle man, go to a direct source. Complete install does not mean complete install with Tiger Direct.
2 Replies - Latest reply on 10/29/2009Add reply
They are just one expensive phone call and that's all they do. They also have charged my credit card for a number of different things which are now in disputes. BEWARE. STAY AWAY FROM THIS COMPANY.
I purchased a Gateway computer from them on August 29, 2009. It arrived within a week. After getting it all set up I was so happy and then turned it on and it DIDN'T FREAKING WORK!!!! Had to schlep this two 3 avenues in New York on a roll cart (not fun) to send it back. They wouldn't send another until it was received. I then get a notice it was received and another will be shipped. Then another notice that it's on back order. then another notice it will be shipped on Sept. 14th and then another on Sept. 18th and then another on Sept. 24th. On Sept. 21st I got an email that it is cancelled because they are not making them. In the mean time they have not refunded me the money so I can purchase elsewhere.
1 Replies - Latest reply on 09/23/2009Add reply
BEWARE of this company and don't order ANYTHING from them. They are completely ridiculous and don't seem to care that I've spent thousands in the past few years. I will never use them again.
VANCOUVER -- I purchased an HDTV, DVD player and cables online from TigerDirect.ca 2 hours later I found a better deal at my local Future Shop. So I phoned their 24 hour number to cancel my order. This was on a Friday. The message I got was "We are currently closed please call during regular business hours". I emailed them immediately saying STOP! I should have just phoned my credit card to put a stop on the order. LESSON LEARNED. I spoke with a sales rep the following Monday regarding my cancellation. She argued with me that they are open 24/7. I couldn't believe it! Any way, they shipped the cables and DVD player buy hadn't processed the TV. They were going to charge me shipping on the sent items.
3 Replies - Latest reply on 04/29/2008Add reply
My beef is that they charged me full shipping on the TV that was never sent!!! I argued with them on the phone, got pissed off with zero customer service, called her a few choice names and slammed the phone.
I am out $100 for something that never even shipped!!!