TEMPE, ARIZONA -- Tried to refill prescription for generic actonel. In the past I was allowed 3 months each time.
I was told:
a) could not submit until 4 days before the medication was due
b) unclear whether I could get 3 pills or only 1 pill.
Given work and travel it is difficult to only have 4 days notice to refill. This definitely risks missing a medication dose on a medication that is supposed to have precise dosing.
Had previous bad experiences with diagnostic tests being held up.
Will drop them as my insurance company at the next opportunity and recommend that no one else chooses them because they definitely risk their customers' health and have no concern at all about it.
NORTHRIDGE, CALIFORNIA -- When signing up of this group, I was told that my first appointment would be within two weeks at the latest. My policy started Feb.1 and the office was closed so I called the following Monday and I started to make my appointment but they said they had too many calls and they would call me back in 20 min. Well, 45 min later I called them back. I asked for the earliest appointment and they said it would be 1 ½ months from today. When I asked for another doctor they gave me even longer times and tried to push a residence Dr. (Doctor in training) on me. I made the appointment for 1 ½ months out and asked for a physical but they said "Cant do" the first appointment is only to get to know the Doctor. Looks like my first physical will be two to three months out. This is just a terrible health care practice. So far this United Healthcare in Northridge, CA sucks.Add reply
My prescription required pre authorization for the new year. My doctor's office was very quick to react with appropriate documentation. Unfortunately United Healthcare was very incompetent. Making multiple ... read full review2 Replies - Latest reply on 01/29/2014
Out of Pocket Expense
SALT LAKE CITY, UTAH -- My doctor requested a MRI authorization from United Healthcare. United Healthcare denied the procedure. BUT, they paid the vendor when they submitted their bill. When I called United Healthcare about ... read full review
For as long as both Hubby and I have had full time jobs with benefits, we have almost always elected to use my husband's benefits for medical and dental insurance (mainly because I liked their medical ... read full review7 Replies - Latest reply on 07/22/2013
Don't Use This Medical Insurance
MARQUETTE, MICHIGAN -- I retired in December 2011. After retiring, I had to pick up my own insurance for my wife, son, and myself. Our premium was $560 per month with a high deductible of $2500. This insurance did not cover ... read full review5 Replies - Latest reply on 01/16/2013
UHC AND OPTUMRX
IRVINE, CA, CALIFORNIA -- I CONTACTED OPTUMRX: MY MESSAGE TO THEM WAS THE FOLLOWING
Wondering why it is costing me more money to use mail order for my insulin than it would be if I ordered it from the local pharmacy? Local ... read full review1 Replies - Latest reply on 12/30/2013
World's Worst Health Coverage
TRUMBULL, CONNECTICUT -- One star is way more than they deserve. I pay a fortune for the worst health insurance I've ever had. In order to avoid a $1,000 deductible, I have to get my x-rays and lab work done at facilities other ... read full review7 Replies - Latest reply on 07/30/2013
I have rheumatoid arthritis - united healthcare is denying coverage, putting constant roadblocks to payments for remicade. Avoid this insurance! I can't wait to change to a Humana plan that will not block payments. 2 Replies - Latest reply on 08/14/2012Add reply
Denial of coverage due to pre existing condition. Company did not honor the exclusions to the pre existing clause. Coverage to replace current health insurance coverage would be entitled to the exclusion of the pre existing condition coverage.. Company said the coverage would have to have been denied. 2 Replies - Latest reply on 07/21/2012Add reply
SALT LAKE CITY UT. -- Joined United Healthcare for health coverage 2 years ago. Service reps are uninformed and give different answers to the same question. In less than 2 years, my coverage has decreased yet co-pays on my heart medicine has increased to $45 from $5 so has several others. The ER Room co-pay has gone from $50 to $65. Many of my health care needs are not covered! This health care (?)Is no good! Look elsewhere for decent coverage. 2 Replies - Latest reply on 10/25/2012Add reply
Mobile Devices for the Handicap
ON LINE, CALIFORNIA -- I have been trying to get a travel electric scooter since June, 2011. I am not able to walk or use my left side. My request went through Medicare at first and they rejected it because I have Medicare ... read full review2 Replies - Latest reply on 03/20/2012
Regrettably joined United Healthcare as a result of being an AARP member. Had a billing problem when one Dr. tried over-billing me. Called UHC 5 times. Got 5 different stories. Asked to speak to a supervisor after my first call. Told, no supervisor was available but one would call within 72 hours. Nearly 2 weeks later and still no call. Since I am paying for health care, I expect help when there's a billing issue. Problem still pending. No results yet. Would *** never *** recommend United Healthcare to my worst enemy! The reps are far from knowledgeable! 1 Replies - Latest reply on 02/03/2012Add reply
INDIANAPOLIS, INDIANA -- When my employer signed with UHC everything seemed to be fine. As time passed we found that UHC is very difficult to deal with. After a month they told several of the employees they would only cover certain ... read full review2 Replies - Latest reply on 01/19/2012
I have had some problem that has left me unable to walk, sit up without support, stand, and only little use of arms and hands, I needed a wheelchair, I had to pay over $1000.00 and when I only get little more than that monthly it is hard.
3 Replies - Latest reply on 06/22/2011Add reply
The company rejected scan of head and DR took it on himself to do this so far we have no diagnosis but if you have this company or thinking of signing with them I would think again as they are not patient oriented.
I have had united healthcare for over 10 years now. just a few years ago they made it mandatory for long term meds to go thru Medco (90 day supply).. which worked ok- up until this week..
i have been ... read full review3 Replies - Latest reply on 06/15/2011