2 reviews & complaints.
Company Profile
1025 Airline Highway
Kenner, LA 70062
504-469-9942 (ph)
(504) 468-8945 (fax)
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Outrageous 25.7% Tax on parking!!!!
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NEW ORLEANS, LOUISIANA -- I found it outrageous and immoral, possibly illegal to find that on top of the $8.50 for outside (Dirty) parking, there were the following Taxes?? added to the bill. Parish tax 4%, State Tax 4.75%, Parking tax (what the hell is this? 10%, and an airport fee tax 7.0%, adding up to 25.75%.

This is a crime. Is it even legal to add a 10% tax called parking tax? Is this not a illegal representation of the actual parking fee stated at $8.50 a day? The last is an airport fee 7%. I didn't park in the airport, I parked at an offsite location. Please forward this to anyone that will listen and take back America from the thieves!!!

Delayed Pick up and Drop off

KENNER, LOUISIANA -- For the second time in 2 months, I was left in the rain for over 15 minutes waiting for a shuttle to the airport. This time I had to call information on my cell phone and get the number in the booth, and call and ask them to please come pick me up. About 2 minutes later a shuttle arrived and dropped 2 customers off and the driver told me I could not get on that this was a 'drop off' shuttle, and another would be around. 5 minutes later a shuttle finally arrived. I also had to wait about 15 minutes for a shuttle back to the lot. For all of this I got to wait in line for another 15 minutes just to get out of the lot.

To help keep me as a potential future customer, I would like the following: I would consider parking in this lot again if I could receive the next parking for free. If this happens and my third experience is just as bad, I will certainly take my business to another lot. At the very least I would like a response from your company regarding this incident. Thank you for your time.

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