2 reviews & complaints.

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Outrageous 25.7% Tax on parking!!!!
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NEW ORLEANS, LOUISIANA -- I found it outrageous and immoral possibly illegal to find that on top of the $8.50 for outside (Dirty) parking there were the following Taxes?? added to the bill. Parish tax 4% State Tax 4.75 % Parking tax (what the hell is this? 10% and an airport fee tax 7.0% adding up to 25.75 %.

This is a crime is it even legal to add a 10% tax called parking tax? is this not a illegal representation of the actual parking fee stated at $8.50 a day? The last is an airport fee 7% I didn't park in the airport I parked at an off site location. Please forward this to anyone that will listen and take back America from the thieves!!!!!

Delayed Pick up and Drop off

KENNER, LOUISIANA -- For the second time in 2 months I was left in the rain for over 15 minutes waiting for a shuttle to the airport. This time I had to call information on my cell phone and get the number in the booth and call and ask them to please come pick me up. About 2 minutes later a shuttle arrived and dropped 2 customers off and the driver told me I could not get on that this was a 'drop off' shuttle and another would be around. 5 minutes later a shuttle finally arrived. I also had to wait about 15 minutes for a shuttle back to the lot. For all of this I got to wait in line for another 15 minutes just to get out of the lot.

To help keep me as a potential future customer, I would like the following:

I would consider parking in this lot again if I could receive the next parking for free. If this happens and my third experience is just as bad, I will certainly take my business to another lot.

At the very least I would like a response from your company regarding this incident. Thank you for your time.

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