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What A Sad Place To Work
Posted by Thensider on 02/13/2008
MINNEAPOLIS, MINNESOTA -- I have seen several reviews here, regarding service in Victoria's Secret stores, so I thought I would share my personal experiences with WORKING in a Victoria's Secret store. Keep in mind, I am in no way condoning the behavior of store associates.

8 months ago, I was recruited to be a Co-Manager in a VS store, by a former manager at another company. I was going to receive $7 an hour raise, the District staffed stressed the company's belief in a good work/life balance, and you get FREE bras and other products. I talked it over with my husband and we decided that I would go for it.

Cut to one month later. I have gone through weeks of training, even traveling out of state to train in one of the companies top stores, and know its time to start in the store. This is when I really started to see the big picture. My manager and I were hounded daily by district staff in regards to sales data and shrink (theft). I will say that the performance WAS poor. we were doing our best to control them. This store is located in one of the worst neighborhoods. It has one of the highest crime rates, and all the other stores in the mall chare the same dismal numbers. It seemed as if no one who came into the store wanted to buy anything that wasn't on sale. You were forced to sell credit, but in this area, we heard a lot of people say "I have really bad credit, I know I won't get it", so it was hard. being that this is a low volume store, there is generally only 2 people working at a time. This made it extremely difficult to 1)take care of customers quickly 2) to allow employees to take breaks (the rules say that there must be at least 2 people on the sales floor at all times) 3) it meant that the manager and I were working 6 days a week.

Both she and I were working about 75 hours a week. we were unable to give the other employees hours, because one of the people working had to be a manager, and it was just the two of us. we had to split 85 hours worth of shifts between 15 associates.

I lost 15 lbs in the three months I was there, thanks to be over worked and being unable to eat while I was there ( I would always let the other associate take a break, but I didn't dare take one myself for fear of a district staff member coming in while I was gone)

Eventually, my store manager was so tired, she got a new job. I don't blame her, because I was looking too, we had talked about it SEVERAL times. Since I had only been with the company for 2 months at that time, I called up my district manager and I told her that I was going to need some help, until they found a new store manager. I told her that I didn't feel comfortable taking on the role of store manager, and still trying to do MY job. she said she would get me some help, but she never did. However, she did have time to call me daily and ask me why the store was not performing well. In the meantime, I am trying to prepare the store for the Semi Annual Sale, which you may know is a BIG event. The previous manager had not taken very good care of the store, and the merchandise in the backroom was so disorganized you couldn't find a thing. So I talked one of my girls (who is also a good friend outside of work ) into helping me do a clean up, after hours. We worked hard and we got it done. I felt that we were ready for the sale! Then they hire a new store manager.

After 2 weeks of training, she came to visit. She tore my store apart. She wanted to change the way things looked, where they were and how we did things. I told her no. My 2 months had taught me that you do things by the book or you get your butt chewed out! we got into a huge argument, which ended up with me in tears of rage.

Several weeks later, I actually got a day off! I was so excited! I had worked 22 days in a row. my marriage was being strained to the max. I didn't WANT to work all the hours, but I am a loyal person and I felt I owed it to the girls on my staff to make our store as good as it could be. They worked hard for me, and I didn't want to let them down. So, anyway, I have a day of, so I don't take my daughter to daycare. We go to the park and we go shopping and I am having a lot of fun! Then, I get the phone call. Someone called in and there is no one to cover. I called EVERY single person on our schedule and PLEADED with them to work, but no one would. So, I'm stuck. As the acting store manager, its my job to be there, if no one else can. BUT, I have my daughter with me. Since I had already told the daycare she wasn't coming, I couldn't just drop her off! So I had a choice. Don't go in, and leave the store with only one associate, or go in and take my daughter with me. I chose the later. Next thing you know, the new store manager shows up. she asks me whats going on and I tell her. she says"ok, well, I'm here now, so you can leave" I say thank you and collect my stuff and get ready to go. Now, at VS, you have to get your coat and bag checked before you leave.

WELL, the new store manager thought it was ok for her to try and check my daughters clothes! UMMMM, no way!! I was so offended, I just picked her up and walked away. A couple of hours later I get a phone call from the manager, asking me if I can stop by tomorrow. The district manager wants to touch base with us, before she goes out of town. I say ok, but I don't have daycare for tomorrow. She says thats fine. So I show up, with my daughter, to find out that I am being FIRED for bringing my daughter to work with me. They give me a write up and they ask me to sign it,saying I can write down any comments. I said "i have nothing to say to you horrible people. " I didn't sign the write up. As I am leaving, the manager, again, wants to check my daughters belongings, because she has been in the back room. Folks, my daughter was 13 months old at the time, so, obviously, she hadn't been out of my sight, nor had I been out of the sight of the manager. I told her that if she touched my daughter, I would break her face. Not very professional, I know!

Anyway, thats more story. This was the worst job I have ever had. Even my 5 years at TACO BELL looked like the best job ever after this!

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Posted by sarahnkrystal on 2008-02-13:
Ugh. Sounds awful, but at least your district manager didn't ask you every day if you were going to slit your wrists. VS is one of the companies I would never want to work for. There is too much stuff there and the sales people are always so pushy, and I know it's because they are forced to be that way.
Posted by thensider on 2008-02-13:
thanks! they are very pushy, and yes, they are forced to be that way. the only reason i still shop there after my horrible experiance is because i cant find a bra, like the one i normally buy, anywhere else!
Posted by Anonymous on 2008-02-13:
I would have called HR, working 22 days in a row is illegal in many states even if you are a manager.
Posted by ejack053824 on 2008-02-13:
I liked...you touch my daughter and I will break your face. You tell em sweetheart!

No way you should have put up with that crap!
Posted by jktshff1 on 2008-02-13:
touch my kid....I carry a handgun...major problem, I don't care who you are. I do what those voices in my head tell me to.
Posted by ejack053824 on 2008-02-13:
LOL Jktshff! I'm the same way with my 9 yr old niece Jkt. You touch her and whatever I do will be a misunderstanding.
Posted by jktshff1 on 2008-02-13:
Nope, not a misunderstanding, I know what I shoot at and what for. Those voices ain't wrong.
Posted by ejack053824 on 2008-02-13:
I'm glad I don't have those voices when I fly a fully loaded F-16. LOL!
Posted by jktshff1 on 2008-02-13:
LMAO...Yea ya do, ya just ain't listened to 'em yet and realized they're right!!!
Posted by DebtorBasher on 2008-02-13:
I'm glad you don't have those voices when you're fully loaded ... PERIOD! LOL!
Posted by ejack053824 on 2008-02-13:
Posted by thensider on 2008-02-14:
thanks guys!! my attempts to call HR went unanswered. I didnt call during the 22 day period because the GREAT HR dept at VS is only open 'business hours', which happened to be when i was at work. I did call after I got fired, but they just said, well, its inthe handbook! but whatever. VS was not worth any more of my time! I hear horrile things about the store from friends who work in the same mall. I guess the mgr let someone walk out with $3200 in bras, which in case you dont know, is about $80 bras, or one of those dresser looking things where they keep them. Someone walked out with an ENTIRE drawerbase (as VS calls them) full of bras. And since VS has NO return policy, they can take them ANYWHERE and get store credit or other merch. even if they have worn it. So ladies, if you wear your VS bra for a couple of months and decide you need a new one, just take it back. they cant say no, there is no policy saying they dont have to!! hahaha
Posted by Anonymous on 2008-02-14:
uhm, what do they do with the used returned bras? Yuck!
Posted by GothicSmurf on 2008-02-14:
Which store were you talking about? (Just because I used to live in St. Paul I'm curious.)
Posted by thensider on 2008-02-15:
They cut them up (so noone can steal them out of the trash,EWW)
And i worked at Brookdale Mall, in Brooklyn Center
(more minneapolis)
Posted by kcprivateeye on 2008-10-02:
Thank you for posting this review. I currently work for Victoria's Secret and I hate it. I'm about to write my own story of the hell I experience here, and I'm not afraid to out some people in the process...
Posted by lilone0303 on 2011-01-27:
First of all, I also am a manager within this district. I can guarantee you that unless this lady's experience was years ago, this wouldn't happen. We do have a very strict return policy. It is up to the managers to enforce it. So, had this woman done her job correctly, it wouldn't be an issue. I deny every fraudulent return I get. It's not difficult. As for this woman being a "co-manager", they haven't had that position in a couple years at least.
Posted by pornbean114 on 2012-03-08:
I totally understand your frustration with this company. i currently work for vs and im literlly dying. Managers really dont care about the associates and they sometimes think we do not have a a personal life. I t's the wrost place to work at and i dont recomend it nobody to work for this company. they are all pushy, bossy, and demanding. another thing for those poor girls workin in the pink department is mandatory to wear PINK clothes. Even with the discount it add up to quite some money. And many of the girls that can not afford speding about $80 dollards every check to bu updated pink clothes. it's ridiculous. The company is transforming their employee into customer. that to me sounds like a scam.
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Victoria Secret's Return Policy Beware!!!
Posted by BLREED1953 on 12/05/2009
EATONTOWN, NEW JERSEY -- My daughter and I are frequent and loyal customers of Victoria Secrets. However we recently had an experience which has forced us to never visit another VS store again. We recent purchased several PJ sets in a box. The had glitter on the top which we thought was pressed in to the fabric. After getting it home and taking it out of the box we found glitter everywhere...it just fell off. We put the PJ's back in the box and took it back to the original store with the original receipt to exchange it for a different one. Much to our surprise we were told because we did not have the banding around one of the boxes that had the SKU # on the back...we could not exchange it. They said it needed to be resellable. We explained that we did not want our money back, just a diferent one without glitter we were told "Too bad, no deal." I asked them where was this policy printed and was told on my receipt which of course I always read every word of every recepit LOL and besides who would know that the SKU # makes something resellable or not The bad merchandise was put in a bag and we were asked to leave. Mind you we were also going to purchase other new merchandise, which we did not when we were told to leave. When I called corporate headquarter I was told I could mail it to them, shipping costs on me, and they would send a check out.

So let me recapture...VS was willing to lose a good customer that spends a lot of money there..evident through our VS credit card...paid in full every month..because I didn't have the band with the SKU number for an item I simply wanted to exchange. Oh well..their loss not mine.
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Posted by Anonymous on 2009-12-05:
Unfortunately, the days of stores appreciating loyal money spending customers is over. They could care less if you shop there or not and most stores are like this. You didn't return everything as you purchased it, so they had a right to tell you no. Frankly, when dealing with clothing, I'm glad stores are careful, especially stores that sell underwear.
Posted by Ytropious on 2009-12-05:
"besides who would know that the SKU # makes something resellable or not" Everyone with common sense... How are they going to sell it with no number on it?
Posted by Doctor Charlie on 2009-12-06:
You're upset that an underwear store doesn't take opened merchandise back? You're the same person that would complain if you bought used panties!
Posted by Anonymous on 2009-12-06:
And you honestly did not think glitter was going to come off? Pressed into the fabric or not, it doesn't stay on.
Posted by PepperElf on 2009-12-06:
here's a hint - glitter gets EVERYWHERE

i used some lush products with glitter.
even a month later i was finding glitter on stuff cos it... just gets everywhere
Posted by karleebarlee on 2009-12-06:
i've never had a problem with the victorias secret return policy. i only order stuff online and am able to send it back, opened in the bag, with no problem.
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Posted by Envy on 12/20/2007
MONROEVILLE, PENNSYLVANIA -- I just wanted to let all of you consumers out there in the Monroeville, PA area know how horrible the customer service is at Victoria's Secret. A sales associate totally stepped out of line with me. She was utterly the most unprofessional, rude and bold woman I have ever met. She failed to ask me if she could assist me let alone acknowledge me in the store. She opted to flirt with a man for now I timed it 13 minutes and never acknowledged me once. I began trying my bras on completely unassisted, as I exited the dressing room to grab another size from the rack. I was yelled I mean yelled at like a child. She said that I was in the wrong I have no place taking any bras from the store shelves (well where else would I get them?) Anyway, she also called me and my aunt whom I was also with rude and ignorant. She keep it up and up pursuing what seemed like an argument. She tried to belittle me by saying if you need help you should have known to ring this buzzer as if I was a child. She raised her voice and began yelling at me and kept coming closer and closer.

Here I am shocked this happened completely out of the blue there I was innocent just wanting to purchase a few new bras. I'm still shaken up about it. She ruined my shopping experience and the manager on duty did nothing about the incident. No apologizes nothing what so ever. I'm outraged at the way my aunt and I were treated.
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Posted by Principissa on 2007-12-20:
In the Victoria's Secret where I shop, you can't go into the dressing rooms with unpaid merchandise unassisted. The way she went about it was totally wrong and out of line, but I highly doubt you were as nice as you claim. I know if someone talked to me like that, well let's just say I would have told her where she could shove her attitude and her bras.
Posted by Hugh_Jorgen on 2007-12-20:
You should expect better support when bra shopping.
Posted by sarahnkrystal on 2007-12-20:
Didn't you know flirting with the male customers out shopping for their girlfriends/wives is the best way to make a sale?
Posted by Principissa on 2007-12-20:
LOL Hugh!
Posted by Elleoelle on 2007-12-20:
Write a letter to Victoria's Secret. They have where to write on their website, although I also sense we're indeed getting only half the story. You were with your aunt - but you had to get another size yourself? Wouldn't your aunt get it for you? Get your details to make sense when you claim foul. Did you get the salesperson's name and the name of manager? Did you seek out another sales associate to help you since she was clearly otherwise occupied? Another saleperson would have likely loved to get the commission for your sale instead.

They do discourage customers going through the shelves and drawers on their own. You're not being helped? Take names, find assistance elsewhere and if all else fails, leave. Contact the company since users here won't stop shopping there because you had a bad experience with one shop.
Posted by Anonymous on 2007-12-20:
Hugh... you just made my Christmas
Posted by Anonymous on 2007-12-20:
Was she the only sales associate working or was there someone else that could have assisted you? This time of the year, there are plenty of associates working to assist customers.
Also, it should be common sense that you can't just take items off the shelves unassisted and go to the dressing room - sorry, but I too think we're only getting half of the details here
Posted by Anonymous on 2007-12-20:
I like the VS catalogs. :)
Posted by jenjenn on 2007-12-20:
Hugh...that was great!
Posted by MRM on 2007-12-20:
"Hugh" are so hilarious as usual!
Posted by GothicSmurf on 2007-12-20:
Were you under the wire when you were shopping? Is this compliant padded at all?
Posted by Anonymous on 2007-12-20:
did you really need an assist while trying on bras?
Whenever I shop at VS,im helped right away.
Posted by GothicSmurf on 2007-12-20:
I don't need help trying them on, but I don't mind help getting them off! (Ooh, I'm fresh today!)
Posted by ykern on 2009-06-03:
well if u needed help u should have asked.
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Posted by Just1server86 on 01/02/2012
FT MYERS, FLORIDA -- I am a secret shopper and I go to many places and "rate" stores on everything from the way I'm greeted to the conversations I hear in a store to just about anything. I went into this store to actually purchase something for my friends birthday when I overheard, what I assume to be a manager, belittling an associate! Not only was she reprimanding her for not doing something fast enough, but she was doing it in front of customers. I was mortified! I felt so sorry for the associate. You could clearly tell she wanted to just crawl in a hole. Even other people were just kind of staring in amazement of this stupid woman. As the evil manager walked away I walked up to the associate and told her that everything is ok, not to worry about it. She said, "I wish it was going to be ok, she's always like that though". I felt awful. I don't understand why jerks are always the ones in charge and no one does anything about it. Is this really how VS runs their huge corporation? VS tries to make the "outside" world think they are this fabulous place when really they are nothing more than another sweatshop of hell for employees. If VS isn't careful they are going to have some serious lawsuits against them! I think the higher ups and the models should have cameras installed in the stores and they should have to watch how these lower people on the totem poles are treated - maybe then you wouldn't strut your stuff so much thinking VS is the best! In this day and age a couple of complaints and a few phone calls could really bring you down to the level you truly belong!

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Posted by tnchuck100 on 2012-01-02:
Unfortunately the way it works is a manager can run his/her store with pretty much a free hand as to how employees are treated. Corporate is only concerned with ONE thing: Is this manager showing a profit? If so, they are not concerned with how the manager accomplishes this goal.
Posted by Nohandle on 2012-01-02:
Honestly, few things make me more uncomfortable than hearing and seeing an employee berated in front of a customer. If there's a problem take it up behind closed doors. It's called "professionalism" and obviously many don't have any idea what that is.
Posted by Ben There on 2012-01-02:
I hope you included this in your secret shopper report.
Posted by Mrs. V on 2012-01-02:
When ever I see behavior like this, I walked right up to the poor CSR, exclamed in a fairly loud voice while linking my arm in theirs, "Oh thank GOODNESS you're here today! No one else can ever find the items I'm looking for!" Then I turn to the manager that was yelling at the CSR and say, "You must be SO glad to have this wonderful young lady (or man) working for you! They are an absolute TREASURE!" Then I proceed to drag the CSR away while asking in a loud voice for what ever item I need (or making up one that I'm looking for). Then when I'm leaving, I ask the manager for the phone number of corportate and I call and leave a compliment for the employee while still standing in front of the manager.
Posted by raven2010 on 2012-01-02:
Mrs V, I have done that exact thing at both Kohls and penneys!!!
Posted by Mrs. V on 2012-01-02:
Raven - Great minds think alike ^_^
Posted by Venice09 on 2012-01-02:
I've never had reason to do that, but I'll definitely keep it in mind.

OP, if this was the first time you witnessed something like that, you shouldn't judge the entire corporation on one ignorant manager. I'm sure there's one in every company.
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Window Displays Of Victoria's Secret Are Pornographic & Offending Women In Communities
Posted by Mariarules on 01/05/2011
NEW YORK -- When the unfortunate reality of a lingErie company opened a branch in our neighborhood, most women formed a protest storefront asking Victoria Secret to TONE down their sexually aggressive photos and displays on mannequins. It was noted as not child safe, compared to a porn shop window and highly offensive to the women of a wealthy and largely educated demographic.

They lost the battle and were forced to lessen their aggressive visual presentations to the public.

Since then, they have gradually added it all back growing more and more vulgar with larger than life photos of all white women with breast implants and bras that send them to their neck. It's looks like what I describe right now as I look out from a 10th floor window, opposite my building.

It is stressful to women who ask their husbands to look away. It's offensive to mothers with young children.

This is a company who neither cares or listens to the female public supporting their business.

I went to the Manager and was told she could do nothing and go to the executives. Good luck.
That was it. Nothing changed and these vulgar images of women strutting their bras and private parts in our faces 24/7 continues, and is too much. It is disrespectful to women of all ages. We don't want our men, parents or children seeing these standards and these views. It isn't anything but pornographic content.

Since when does a company think it their right of speech to offend women. Not a woman walking by approves and we'[re forming a boycott and petition to wake up the executives to go back to covered up clothed women in their ads. They can go inside for the undressed versions of their products. But for public display to host see through and all the variations of bras as though it's safe and normal to expose a young woman that way is WRONG.

The business will suffer in this branch when we're through with our boycott. If they don't want to give us what we want (respect) then they will lose our money.

We are a decent family oriented neighborhood as all our store window fronts display. Until this vulgar porn industry invaded our street, we could get to our destination without the assault of this in our faces.

Please make sure Victoria Secret stop this selling and exploiting of women as body parts and porn dolls.
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Posted by bargod on 2011-01-05:
It sounds like you don't shop there anyway so is a boycott really going to affect them?
Posted by Ytropious on 2011-01-05:
It sounds like more of a personal problem OP. As a "highly educated" woman much like yourself I'm not at all offended by Victoria's Secret window displays. It's a BRA store, what are they supposed to display, fully clothed models? Yes I know, they sell clothing and other body items, but they are best known for their lingerie. They have every right to advertise that.

Not all VS models have fake boobs too OP, a lot of them are natural. And if you have a husband that gawks at the window and you feel bad having to pull him away then you haven't trained him well enough. Men are going to be men, lets be real. If they had a store with hunky dudes in nut hugging underpants I'd probably grab an eyeful too!

Lastly, I'm TIRED of people much like yourself screaming about vulgarity and needing women to cover up. You've obviously never shopped at Walmart, you'll see more butt crack and boobies hanging out then anything at VS.
Posted by Anonymous on 2011-01-05:
Why would you ask your men to look away?

Why is this offensive to women and children?

How is it compared to a porn shop window? Have you ever seen a porn shop window? Every one I've ever seen has NO ads/pics on the windows at all and most are tinted so you can't see inside very well.

Are you also offended by those ads that come in the mail and right there for your kids to see are women in bras from JCP, Target, or Lane Bryant?

At any rate, if your entire neighborhood is boycotting this VS location, they'll probably be gone soon anyway right...since no one is shopping there.

Posted by jktshff1 on 2011-01-05:
"highly offensive to the women of a wealthy and largely educated demographic." So, do you go in the "hood" and demonstrate for their kids? You might want to move to Southern Missouri and join one of the Amish communities that are growing there.
Posted by PepperElf on 2011-01-05:
"compared to a porn shop window "

most adult stores i've seen don't actually have window displays

besides, although you might dislike the photos of women in underwear, it's still no more than what you'd seen on a public beach or tv.

I suspect you're confusing "sexy" and "porn". when it comes to photos one refers to very attractive sensual photos. the other refers to actual sexual acts caught on film. and i haven't seen any VS posters showing people in coitus yet... then again if they were having sex the underwear would probably be off by that point....
Posted by Anonymous on 2011-01-05:
I missed that part, jkt...must be why I'm having such a hard time understanding this review.
Posted by momsey on 2011-01-05:
Please speak for yourself. I am an educated woman, I'm married and I'm a mother of a young son. I have no problem with my husband looking at mannequins or even real life models in lingerie. I would never even think to tell him to look away. I really see nothing offensive about it in regards to my child.
Posted by Anonymous on 2011-01-05:
My men and parents have seen these views in the flesh, my parents know what sex is and what women's underthings look like, how do you think I got here? And as for children viewing lingerie clothed mannequins and photos in the display windows, that is just another opportunity to teach healthy esteem and respect for bodies, or a lesson in marketing. How you react to these mannequins and photos says alot about your own esteem and insecure psychological state, and will have a negative impact on your children as your attitude fosters shame. Don't like it, don't look.
Posted by Anonymous on 2011-01-05:
Well said, ript. I never understood the mentality of anyone, man or woman, that doesn't "allow" their significant other to look at or be friends with the opposite sex.
Posted by idontthinkso on 2011-01-05:
The responses here are very similar to my own. Rather than impose your morality on the entire public, perhaps you should be working on your own issues. Society has limits. Exposing genitalia (in American society)is not allowed. I've seen the Victoria Secrets ads that you speak of. There are no exposed genitals. You see more at a health club. Please seek counseling before bothering other people again.
Posted by PepperElf on 2011-01-05:
"highly offensive to the women of a wealthy and largely educated demographic."

that one's a doozy too.
seems that the OP may be under the misconception that wealthy educated women all think the same way she does.

that's just silly. not to mention that the average pay for female porn stars (according to wiki) is from $100K to $250K. that pretty much puts them into the wealthy demographic.

as for being educated, since some of these women also end up owning their own companies, i'm pretty sure the "education" demographic is covered too.
Posted by madconsumer on 2011-01-05:
i knew a lady in dallas who put herself thru medical school being a VS model and dancing at a club. she would pull down nearly 100k a year with her natural beauty.
Posted by Anonymous on 2011-01-05:
If you have a problem with your husband looking at an ad of another woman, then the real problem lies within your self esteem, not the actual picture. My bf can look all he wants at woman in ads, tv, magazines, etc. I don't find it offensive. I'm the one he loves.
Posted by leet60 on 2011-01-05:
If one needs to tell their spouse to "look away" in this society they will spend their time blindfolded. I can understand how the display may be found offensive or vulgar to some, however, in a free society such as ours this is one of the annoyances we must endure.

Far, far worse is prevalent in television shows, commercials and walking the local mall.
Posted by FlShopper on 2011-01-05:
"This is a company who neither cares or listens to the female public supporting their business. "

I disagree. I think they do exactly that and that's why they are so successful. They sell bras with pushup and padding to get the effect that's depicted in the pictures and those bras sell quite well. There's nothing pornographic about their pictures. The pictures may look revealing but if you really look at them, they're not revealing anything more than one would see on a beach. Plus...they sell bras and panties!! So how else are the models supposed to be dressed.
I worked at VS for several years and I know that the women who shopped there were housewives and they were doctors. They were students, they were executives. They were young and they were old. I think you are doing a disservice to highly educated women by assuming that we are supposed to be offended.
Posted by trmn8r on 2011-01-05:
If you find this offensive, go look at Sears.com and put "Skimpyoutfits" in the search box. Watch what pops up. kudos to Mrs. Cole for the tip.

To my colleagues, the OP is expressing an opinion. We may disagree respectfully.
Posted by terri on 2013-06-07:
Mariarules, you are right!! the ads offensive on so many levels but it would take all day to list them. This is my first time seeing this review and I am wondering whether you are still pursuing this. It's worth it and I would like to know more..
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Rude staff, poor behavior and attitudes on behalf of the employees
Posted by Jesslynn83 on 01/03/2011
OAK BROOK, ILLINOIS -- My experience was at the Victoria's Secret at Oak brook mall in Oak brook, IL. My boyfriend had arranged a secret santa shopping spree at that mall for me for my Christmas gift this past Christmas 2010. We entered the store and right away I started shopping I went into the fitting room where I proceeded to wait almost a half hour in line for a room where then the fitting room attendant gave me a card with my name and asked me my bra size in front of everyone which I felt was none of her business if I needed help with my bra size I'm pretty sure I could have gone up and asked her then. As I was reentering the store the other staff member came running out at me asking me if any of my items had lost a censor? I replied back with I don't know here is my tote go ahead and look she proceeded to go through all of my items and say oh OK I'm sorry thank you so I went back to my shopping when it came to both me and my boyfriends attention that all the employees were staring both of us down continuously asking me if I needed any help one right after another at this point I was extremely upset and decided I was done shopping for that day and headed to check out. While waiting in line another sales associate came up to me asking is she could remove the censors off my items for me when I gave her my tote she went through the bag and then handed it back to me and said oh you have too many items they would have to do this at the register so basically she just took my tote and went through everything I had in there and gave it back then when I finally reached the register the associate went through my tote and was again checking all the censors and got on her little microphone and said the "customer on hold" what were those items? and went through my stuff gave me a nasty look and proceeded to ring me up took all my items and threw them in a bag no tissue paper in the bag or anything and then as we were exiting the store every associate in the store watched me with very hard looks as I left the store I am a very frequent shopper at Victoria's secret and average a bare minimum of $100 a month that I spend in that store every month I was so humiliated and disgusted with how I was treated in that Victoria's secret I will NEVER go to that one ever again shopping should be an enjoyable experience where the employees are there to help you make sure of that not degrade and accuse innocent people of trying to steal from a store.
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Posted by Ytropious on 2011-01-03:
I don't know why you were embarrassed by her asking your bra size, it's A BRA STORE, they just want to help you shop and make sure the items you chose will actually fit. As for the rest of it, maybe you looked extra suspicious today. They have every right to monitor what you're doing. I had a group of kids with back packs roaming my store today. You better believe I unabashedly followed their every move.
Posted by Anonymous on 2011-01-04:
For being a frequent VS shopper, you should know it's very common to hear an employee ask what your bra size is. It's also very common to constantly be asked if you need help..VS is notorious for having too many employees milling about with not much to do but rearrange stuff.

I've never had anyone at any store I've ever been to ask if they can remove the censors while I'm waiting in line, that seems odd. Maybe it's just me, but if I felt like I was being looked at as a possible thief, I would just ask them outright if they had a problem I should know about.
Posted by Anonymous on 2011-01-04:
It's a bra store. Of course they are going to ask your bra size. Everytime I go to VS, every employee there is hounding me asking to measure me. I just say no thanks. Now if they asked you your bra size at say, Home Depot, then you'd have a right to complain
Posted by trmn8r on 2011-01-04:
If they asked me for my bra size, I'd feel noticed.

They went through your bag while you were standing in line. Could it be this person was stationed there to offload that task from the CSRs at the registers?
Posted by PepperElf on 2011-01-04:
"asked me my bra size in front of everyone"

well to be honest... if there are men present they probably already checked them out and guessed your bra size. men do that. even if they don't tell you.

as for asking if you need help, no matter what the employee does someone's going to scream about it.

ask the customer if help is required - they get yelled at for being nosy or being suspicious

don't ask the customer - they get sniped at for ignoring important customers.

instead of complaining why not just say "no thank you"?
Posted by Obsfucation on 2011-01-04:
Wouldn't it be more HIS Christmas gift?
Posted by Anonymous on 2011-01-04:
Obs, you figured out the bf's hidden agenda
Posted by Anonymous on 2011-01-06:
I have to say that if the store employees suspected she was stealing, they could have taken a more responsible approach and taken her to the side and told her politley. Better to do that then to follow her around, stare, etc. I have a family member that works at a major retailer, and that is what they do when they suspect someone is attempting to steal. OP, besides, Victoria's Secret quality has gone way down hill! Your better off shopping at a small upscale lingerie boutique if you have one in your area.
Posted by lilone0303 on 2011-01-27:
It sounds like you actually got good customer service. I am a manager at a vs store. We will ask for your size to help you. If you are embarrassed, shop online. If you buy the wrong size in the store, and you wear it, we can do nothing for you. This is why we measure. Not to be pushy, but to make sure the bra works for you. If you wear the wrong size, you will think our bras just don't work for you, which isnt true. also, if you return them, it does us both no good. yes, the person trying to remove your sensors was trying to help you check out faster. we do that occasionally.
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Managers don't really care about your safety
Posted by Silver317 on 12/22/2010
WASHINGTON -- I started working at Victoria's Secret in the summer and I was so excited that I was able to work again espically at one of my number one favorite stores. In my first week I worked about 16 hours. Then after a month I they had me only work for on Sundays when my availability was open. I was only getting 4 hours a week. Then I noticed that they were hiring like 10 new people. I thought it was odd because why was I getting only 4 hours a week, and they were hiring 10 more associates. I figured they needed them for when the holidays arrived. Things started to look bad when they didn't even give me any hours for a whole week. This started to bother me because I really needed money. Finally when ony my next shift I talked to another associated and she told me she was quitting because she wasn't getting enough hours either. I don't understand why they hire so many people but they don't give them enough hours. By my 4th months working there with still little hours I was getting really fed up. I only had worked 4 times in one month. The pay wasn't worth it I was only getting 8.55 an hour which is next to nothing with the little bit of hours I was getting. I always felt behind from bras we were launching because I felt like I was never there. I needed to be caught up and I had to figure it all out on my own. But then I really felt the lack of respect when I couldn't make it to work because of a snow storm. Where I lived we got about 5 inches and I couldn't drive at all. My mother had called me from her work telling that I shouldn't go to work because the roads were very dangerous and no one was driving. My shift was at 4 and I called them at 10 am asking them if they could give me a number of someone who could cover my shift. My manager didn't give me a anyones number she said that I should just plan ahead. I knew someone could cover my shift, after all we had so many associates. Then I called again at 2 pm and the store manager picked up as I started to explain that I couldn't leave my house and she completely cut me off and scornfully said I was an adult and I should get a friend to drive me and it was going to be a busy week. She than said it was unacceptable that my mother called in (which I had no idea). Anyways she didn't let me explain. So I asked a friend if could drive me. My mother was right the roads were slick. My friend hit the brake because a car came out of nowhere and we ended up crashing into a telephone pole. He got a concusion and I bruised my ribs. Luckily thats all that happened. But from that day I quit Victoria's Secret because obviously they didn't care about our safety, and it wasn't worth risking it for 8.55 an hour on a day that would obviously be slow do to the whether. I find that to be very unprofessional. Hopefully not all managers are like that.
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Posted by Buddy01 on 2010-12-22:
It could be that part of the problem was your lack of open availability except for Sundays. Perhaps you weren't available when they needed you and that's part of the reason your hours were cut while more people were hired. Most stores have a problem with people limiting their availability. It makes it difficult to schedule people. It sure must have been embarrassing to find out your mother called for you.
Posted by werelucky on 2010-12-22:
When I was 18 I had a job interview on a day with a six inch snowstorm. I left extra early to give me adequate time. I showed up early for the interview and all they said was " when do you want to start?". If you don't know why they have cut your hours I suggest you start looking for another job in a different field.
Posted by jktshff1 on 2010-12-22:
"when my availability was open" I take that to mean that you were unable to fit their schedule into your schedule and that would be a problem with any business.
Posted by Anonymous on 2010-12-22:
from the sounds of the accident, your friend was driving too fast for the conditions.
Posted by Venice09 on 2010-12-22:
I took "when my availability was open" to mean that the OP was available at all times. That's just my read, and I could be wrong. I think this was the OP's only job.
Posted by jktshff1 on 2010-12-22:
Yea, V, you could read it that way also.
Posted by FlShopper on 2010-12-22:
I took it the same way as Venice.
Sometimes a store will hire more people because it needs more bodies working at one time, not one person working a long(er) shift. It does seem unfair that you weren't getting as many hours as you wanted; that's an issue you should've sat down to discuss with your manager. As for the weather...unless the snowstorm closed the store, you were still responsible for showing up at your scheduled time. I did work at VS for a few years; several of my coworkers and I exchanged phone numbers in case we needed to get one another to cover our shifts. Your manager was right..you should've been better prepared.
And ask your Mom not to call your job again. That really didn't look good for you.
Posted by momsey on 2010-12-22:
Not to sound harsh, but maybe they didn't give you as many hours because they didn't like how you worked. They don't owe you any number of hours.

And as far as the snowstorm, assuming you are an adult, then you need to make your own decisions about whether or not you can get to work. Your boss is not going to tell you not to come when the store is open. If you think it's too bad out, then you need to just tell them you can't come. I've never taken a risk like that to get to a job. The worst they can do is fire you. It's a tough lesson to learn. When you get another job, they will have the same answer for you.
Posted by jktshff1 on 2010-12-22:
Well put momsey.
Posted by Anonymous on 2010-12-22:
Posted by Inat on 2010-12-22:
unless your store/employer is closed or you have a snow EMERGENCY (like level 2 or 3), you should always arrive at work at your scheduled time. No arguing, no questions. And your MOM called your employer?! How embarrassing and unprofessional
Posted by clutzycook on 2010-12-22:
No, the mom called the OP from her job to say that she shouldn't go to work.
Posted by FlShopper on 2010-12-22:
Actually, the mom *did* call in:

"She than said it was unacceptable that my mother called in (which I had no idea)."
Posted by Inat on 2010-12-22:
unless an employer is violating your civil rights or violating labor laws, they can tell you to do whatever they want and give you whatever hours they see fit. It is up to you, the employee, to make yourself available for MORE hours, get to work on time, and take what your manager says without argument.
Posted by Venice09 on 2010-12-22:
The OP was available for more hours.
Posted by jktshff1 on 2010-12-22:
clutzy, "unacceptable that my mother called in (which I had no idea)" gotta read page 2.
Venice, the op has not yet explained that statement that could also be taken as having to work around her schedule.
Posted by Venice09 on 2010-12-22:
I know, jkt, but I read the review again and really do think the OP was available. I was responding to Inat's comment, but I guess we shouldn't assume one way or the other.
Posted by jktshff1 on 2010-12-22:
Yep, without that input, it's only speculation.
Posted by Ytropious on 2010-12-22:
Um WELCOME TO RETAIL. Most of my seasonals only get 10-16 hours a week during season. Out of season the ones that are left get maybe 4-8.
Posted by trmn8r on 2010-12-22:
I haven't worked retail, but I was close to the people at a local chain restaurant that has ~30 servers.

What I have observed is that a few servers never got more than a handful of hours a week. They ended up leaving. I'm pretty sure that they were deemed less capable than their colleagues. I wonder if this is related. Retail sounds like a rough profession to me - in industry you can suck and they still pay you for a 40 hour week.
Posted by FlShopper on 2010-12-22:
momsey also makes a good point. When there's only a limited amount of hours a manager has to work with, and a lot of employees, the manager is apt to give extra hours to the best workers.
Posted by localgod on 2010-12-23:
Availability + Effort + Attitude = Hours in retail. If you are not willing to give all 3, your hours will wane. Regarding the snow storm, I have never seen an organization shut down because the weather is inclement, here in Florida we have worked through hurricanes, it is the epitome of professionalism.
Posted by Venice09 on 2010-12-23:
Where I live here in New York, entire malls shut down during severe snowstorms. It just wouldn't be practical or cost efficient to stay open considering there are no customers and few employees. It makes sense for stores that provide supplies needed in severe weather conditions to stay open for as long as possible.
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Outstanding Employee in Bloomington,IL. Store
Posted by Tall Shopper on 10/17/2010
BLOOMINGTON, ILLINOIS -- I recently had the pleasure of visiting your Bloomington, IL. store. I was assisted by a member of your staff named Heather M. Because of her dedication, I asked her name, and told her I would be complimenting her service in a thank you letter. She made suggestions in the selection of gift items based on her own experiences. She was very professional and knowledgeable of your merchandise. Because of her friendly salesmanship, I purchased more items than I would have otherwise. It was clear that she enjoys working at Victoria's Secret. I would like to say thank you on a job well done!

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Posted by Venice09 on 2010-10-17:
Isn't it great when someone likes their job? It makes the shopping experience so much better. I'm sure Heather will appreciate the compliment.
Posted by clutzycook on 2010-10-17:
I hope you sent this message on to VS.
Posted by Tall Shopper on 2010-10-17:
Although I live in Rock Island,Il. I sometimes visit Bloomington/Normal, Il. where I went to college and played basketball. Each time I have visited this Victoria's Secret store, Heather has gone above and beyond to take care of me. This message was forwarded to corporate headquarters to make sure they know she is doing an excellent job.
Posted by Skye on 2010-10-17:
Nice review OP. I love Victoria's Secret.
Posted by Venice09 on 2010-10-17:
I hope they realize what a gem they have in Heather and keep her around. It really was nice of you to acknowledge her. I wish more people would be so kind.
Posted by Tall Shopper on 2010-10-29:
I revisited the Bloomington,Il. Victoria's Secret store yesterday. Although Heather was not there at the time, I have to say that my dealings with the other employees there was also a positive experience. I probably would have been more comfortable with Heather, and would have purchased more from her. She has an expertise for the merchandise from personal experience, and she is quite comfortable discussing it. She also has a special talent for personal friendly salesmanship that makes the customer happy without feeling pressured. I expect that Heather M. should get some kind of award from the company for her outstanding service.
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Rude Employees and Company Return Exchange Policy
Posted by Fedupshopper on 08/23/2010
BRIGHTON, MICHIGAN -- My daughter purchased a bra from Victoria Secret. They arrived later in the evening more toward store closing hours. After trying the bra on and asking if it could be returned, she were told yes, with receipt within 90 days. Re-thinking the color for practical purposes, she decided to exchange the bra for a more natural color. The returned to the store less than 24 hours after the original purchase with the intent to exchange.

The counter person took the bra to a back area, came back out and refused the exchange, stating that the bra had wear marks and body stains on it. The bra was never taken out of the VS bag. The tags and all were on it. The tissue had the original folding on it.

My daughter pointed these facts out to the saleswoman and the woman told her she probably wore it around the house all day. My daughter told her she couldn't be aware of any such marks as the item was never removed from the bag. This same woman ( who by the way opened the dressing room for her the night before) told my daughter that she should have been careful and looked at the merchandise before she purchased it because they wold have given her a discount for damaged goods, if it was brought to the sales staff. d My daughter responded by loudly asking, so the entire store would hear, how many woman of different shapes tried the bra on, decided not to purchase it and then the Victoria Secret staff placed back into the drawer. She said the woman just walked away from her, as she continued to say that she came in to exchange the bra not return it.

She will be contacting the Victoria Secret corporate office with her complaint and never shopping there again.

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Posted by goduke on 2010-08-23:
Be really careful about telling the corporate office "I'm never going to shop there again" when you are asking them to fix a problem. It kind of lessens their motivation to help you out. Instead, you may want to take the approach of "I enjoy shopping at VS, I was really disappointed, and I'd like to see what we can do to fix it." It telegraphs that you are at risk of leaving, but that the relationship can be saved. Gives them lots of motivation.
Posted by Anonymous on 2010-08-23:
She accused her of wearing it around the house all day, even though it still had the tags on it? That is rude and not really the norm for VS. Hopefully you'll see goduke's comment, good advice.
Posted by Anonymous on 2010-08-23:
Go duke ++
Posted by SaMoore on 2010-08-23:
You should have your daughter see if she can't return the item to a different Victoria's Secret store. If the item still has tags on it and has not had any obviously notable tearing or bending and is well within the stores return or exchange policy they should absolutely exchange the item for her. Sounds like she got a " difficult salesperson".
Posted by Anonymous on 2010-08-23:
Does your daughter have an Angel account with VS?
Posted by FlShopper on 2010-08-23:
I guess they've radically changed their return policies. When I worked there (in the late 90's), I was shocked at how they would take back absolutely everything.
Posted by skelly39 on 2010-08-23:
Excellent advice, goduke. Were you in my technical writing class last semester? That's exactly what we learned. Never tell a place you won't do business with them anymore if you expect anything. Otherwise, why should they even bother?
Posted by shootingstar1284 on 2010-08-23:
I think their return policy became somewhat more stringent after a consumer advocate did an experiment (with several stores, not just VS) to see if returns made it back to the shelves even with signs of wear. VS was one of the stores that the test showed returned merchandise and put it back on the rack with signs of wear. I don't know how widespread but they did contact VS corporate and the company stated they would re-train their employees on return procedures.
Posted by Anonymous on 2010-08-23:
Returned merchandise would be better used in their sample merchandise drawers, for trying on for looks and fitting purposes, not back out on the sales floor.
Posted by momsey on 2010-08-23:
I saw that report, shootingstar. Ick!!!

I actually think that the retail chains should follow the lead of smaller lingerie stores. No returns on anything! Make sure you are happy with what you're buying in every way, because you will not get your money back no matter what.
Posted by Anonymous on 2010-08-23:
I didn't know such a report was done but I do know this, being a woman is really hard sometimes. How do you know if something fits you w/o trying it on first? On the other hand, I really don't want to put something on that's been on countless other women first.
Posted by Anonymous on 2010-08-23:
You can try things on over your clothes jc.
Posted by Anonymous on 2010-08-23:
A saying I have for my kids, "Try it--BEFORE you buy it"!
Posted by Anonymous on 2010-08-23:
I suppose that's true, ript2010, however that doesn't really solve the problem of determining whether or not something like a bra fits right.

Unless you've figured out a way, do share with your fellow gals.
Posted by Venice09 on 2010-08-23:
How can you try on a bra over clothes?

I buy all my bras at Kohl's. They take back everything, no questions asked. They have great sales, coupons and an excellent selection, too!
Posted by Anonymous on 2010-08-23:
You wear a thin t shirt or tank, remove your own bra, and try the sample over the t, I have no desire go where every woman has gone before. I do not want a bra next to my skin that has been tried on by 100's of other women. Just not gonna happen.
Posted by Anonymous on 2010-08-23:
Posted by Venice09 on 2010-08-24:
Trying on a bra over a tank or t-shirt would not work for me. I doubt that one bra was tried on by hundreds of women. In fact, I have never seen a bra in Kohl's that looked like it was tried on at all. They all look perfect. Maybe it depends on where the store is located and its clientele.

I'm as squeamish as the come, but I am not grossed out by the thought of trying on a bra that another woman tried on. I'm willing to believe that the woman before me did not have cooties. Is trying on a bra any different than trying on other clothes that touch your skin?
Posted by yoke on 2010-08-24:
Was the mother with the daughter during all this or is this third party info?
Posted by Anonymous on 2010-08-24:
I'm talking Victoria's Secret, where sample bras are in drawers, you try them on, and they get put right back in the drawer for the next person to try on. They don't have sample bras at Kohl's. Wearing underthings that others have worn makes me think of using somebody else's toothbrush,yuck. I rarely if ever try on other clothes in stores, I know that if it says x small to xx small, or size 1, it will fit, or I can belt it.
Posted by yoke on 2010-08-24:
ript, hate to tell you but people try bra's on at Kohl's and put them back on the racks all the time. They are not called sample bra's, just bra's off the rack.
Posted by Venice09 on 2010-08-24:
Ript, if you don't try on clothes in stores, does that you mean you take them home and wash them first? You're very lucky that you never have to return anything.

Yoke, I've never seen a bra in Kohl's that looks like it's been tried on, although I'm sure some of them have. Of course, I've never looked at ALL the bras, just the ones in my size, but they always seem perfect. That's one of the reasons I like buying them there.

As I said, I'm pretty fussy, but I don't relate trying on clothes or bras to using someone else's toothbrush. Panties can be tried on over underwear and washed before wearing.
Posted by FlShopper on 2010-08-24:
I worked at VS for a few years. Those bras in the drawers get sold right along with the bras in the hangers. They don't have "sample bras".
Posted by Anonymous on 2010-08-24:
Venice, yes I wash the clothes before wearing them. I have very sensitive skin, and oils or traces of perfumes, body washes, deodorants etc. left on clothes can seriously irritate my skin. I have returned an item or two after washing and wearing, and have never had a problem in doing so. The "sample" bras are the bras you use to try on for fit and to see how it looks, you are not allowed to try on bras from the sales floor there.
Posted by FlShopper on 2010-08-24:
Must be something new at Victorias Secret. There were never any restrictions on selling what was in the drawers vs what was on the hangers. Everything was for sale.
Posted by Anonymous on 2010-08-24:
The "sample" or try on bras, are representative of what is for sale on the sales floor. Try on a sample bra, like it, tell the store associate, they meet you out on the floor, direct you to the bra style and size you liked in the fitting room, you pick out your color, or colors, and go home happy, with a bra that has not been on someone else's body.
Posted by Ytropious on 2010-08-24:
I've tried on bras at Kohls before. I'm just really good at making them look like they've never been used. Some women though apparently lack that gift as I've seen some that are barely on the hanger.
Posted by Anonymous on 2010-08-24:
I used to buy from Frederick's, I knew my size and had a style preference, so didn't have to try them on. But I have recently lost a few lbs. and needed to be remeasured and to try on at VS to ensure proper fit due to weight loss.
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Victoria's junk mail
Posted by Fodness on 05/12/2010
My husband declares he has never been in a Victoria's Secret store, but he has on occasion purchased lingerie elsewhere for me so someone along the way must have sold his information. He is now getting mailings from Victoria's Secret (you know, the stuff that resembles soft porn - and which maybe you don't appreciate in your mailbox when your grandkids pick up the mail?) There is no address on the mailing and literally you have to put on the reading glasses PLUS use a magnifying glass to read the message: "As a valued customer, you're eligible to receive direct mail messages from Victoria's Secret and a carefully screened group of companies. To decline this option, please call 1.800.376.0579." He called and was on hold for a total hour (while working on his computer) - with constant messages thanking him for his patience. Nobody ever answered the phone. Clearly they're not too serious about allowing you to "opt out."
And a P.S. to the person who couldn't wait to lecture me about "sheltering my kids/grandkids"... truly, we pick up our own mail - I was just describing it - and you really should mind your own business unless it's about my complaint, which is: Neither my husband nor I want this mail, he certainly might have chosen to stop in at one of their stores (he's not a prude) but since he hasn't, he shouldn't be considered a "customer" ("valued" or otherwise), and that - as we all know - once you get on ANY mailing list the stuff doesn't go away, it just proliferates (hence the "carefully screened group of companies," which I imagine will be next). This phone number, he decided, was a pretense that there's a way to get off their list when there is not.

Well, I am not really familiar with this site and how it works but now I'm unable to comment on my own comments - so I'll do it here. It appears that I missed some nasty remarks that have now disappeared?? Jeez, never got this kind of reaction when I posted a complaint about our Sears water softener (which may prove my point...) I complained because I was the one who already had a my3cents account set up. And because, well, I'm really tired of the increasingly intrusive marketing practices and information-gathering about us hapless consumers. To the person who said I don't know how easy it is to find people/addresses- yes, I do, I have often done it myself (but thank you for your advice). However, Victoria's Secret doesn't send mailings to every man on the planet - my husband was targeted, I'm certain, because he recently bought me something elsewhere which got his name on a list. Blasting away at Sears on this site (out of desperation) resulted in our issue being quickly resolved, and so I thought I'd try here again. Never intended to start a discussion about "soft porn" and such, but hey, it's been interesting...
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Posted by Anonymous on 2010-05-12:
Do you really consider this soft porn? Maybe I raise my daughter differently than others, but a Victoria Secrets catalog would be the least of my concerns when thinking of what is or isn't appropriate for her to be seeing.
Posted by Anonymous on 2010-05-12:
The front window of Victorias Secret at the mall shows the same pictures. Quit trying to shelter your kids and grandkids
Posted by Anonymous on 2010-05-12:
Everyone has a right to raise their children how they want. I think the Op has every right to be upset about a Victoria's Secret catalog showing up unrequested. Legitimate concern for some people, not others. However, I don't think the definition of soft porn quite matches sexy underwear pictures.

I still think we need to ask the husband a few questions though. lol
Posted by PepperElf on 2010-05-12:
was it addressed to you or to 'resident'?

and even if it is addressed to you
it's possible the info was taken from a public database

i.e. if you have a landline you're prolly on http://zabasearch.com
and other sites will list you even if you dont have a landline
Posted by fodness on 2010-05-13:
I'm really not interested in a discussion about what constitutes "soft porn" as that's not the issue here; however, the same "sexy underwear" looks a bit different on models in, say, a Penney's catalog. I think we all know Victoria's Secret is marketing more than just underwear (really, would the whole country tune in to watch a Penney's annual underwear show?) And that's fine, but they don't have to market (uninvited) in our mailbox. (And yes, I do think it's a little embarrassing if the grandkids would pick up Victoria's Secret mail addressed to Grandpa...) Selling, or sharing, our personal information between companies has become a big business, and I for one don't appreciate it.
Posted by Venice09 on 2010-05-13:
I think the only issue here is the ability to opt out of the mailings. The reason does not matter. People should not have to receive catalogs they do not want and should be able to stop delivery one way or another.
Posted by jktshff1 on 2010-05-13:
+10 NS
Posted by PepperElf on 2010-05-13:
really you need to check out some of the sites like zabasearch
you have no idea how EASY it is to acquire someone else's home address & phone.

all you need is a name and city and you can pretty much find someone. why pay another company for information that's available for FREE online?

as for your catalog itself, have you considered going to the web page?

The phone number listed on the "contact us" is NOT the same as the one you quoted. and it's supposedly 247.
can't guarantee you'll get through right away cos ... well it is a big company, but there you go.

Posted by PepperElf on 2010-05-13:
hmmm that is a possibility
i don't know of many men who would be offended by receiving the catalogue

Posted by Anonymous on 2010-05-13:
The OP is absolutely correct discussing what constitutes 'soft porn' is not the issue at hand but hey ya know anything to rip at a complaint no matter how silly the reasoning. Also, the comment that got tagged as 'Top Advice' speaks volumes about the My3cents attitude. Ya know agree with us or we'll wish you ill will. Nice.
Posted by Anonymous on 2010-05-13:
I wasn't ripping at the OP by any means Stew. Stop trying to put words in our mouths to make your comments seem more appeasing and gracious to the OP in hopes of better ratings and future stars. I too was appalled by the "Top Advice" selection. I was merely stating that it seemed to bother the OP more than it did her husband. And I agree that it is definitely soft porn. No disputing that fact.
Posted by Anonymous on 2010-05-13:
J4A - "And I agree that it is definitely soft porn"

Why? Did you actually get to see it?
Posted by Anonymous on 2010-05-13:
Soft (and free) porn like that is what we grew up on. Poor man's playboy...LMAO!
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