SYRACUSE, NEW YORK -- Calling nonstop, especially on business days (Mondays seem,to work,best), off of a,Skype,account, is pretty much the only way to guarantee a refund from this unstable thief "Michael [snip]".Aside from contacting the attorney general's office, police, or directly to your,credit card,company.Routinely charged for,products,not in,stock,and never sends,products. Contacting will either get you verbal abuse, hung up on or downright ignored.This man should be put out of business, jailed.Yes his prices are fair but not worth being treated as if it is a privilege to receive the,products,I've been charged for.Add reply
NEW YORK CITY, NEW YORK -- I ordered Accelerade from this company, which promised arrival of the shipment within 7-10 business days. When the product had not arrived after more than two weeks, I email an inquiry. After more than a week of of no response, I contacted the company, and spoke with a representative who offered a different flavor. When I asked why I should deal with a company which failed to ship, and then failed to communicate, the representative hung up the phone. Avoid this company like the plague.Add reply
They sent me EXPIRED vitamins and refused to replace them. When I tried to complain politely, they hung up on me. Add reply
SYRACUSE, NEW YORK -- Ive been waiting for my order over 2 weeks. Every time I call they say it's in the mail.
2 Replies - Latest reply on 01/17/2013Add reply
Today I called and tried to explain the situation. The guy interrupted me said "I don't need a lecture "I said it's in the mail if you don't want it reject it". I was shocked. I said excuse me but you interrupted me he simply replied the stuff is in the mail.
I asked to speak with a supervisor. He hung up on me. I called back and asked to speak to a supervisor again. He said I'm the owner your not going to get very far here.
I asked his name he said Mike and I'm the owner and hung up. I can not believe that you can treat your customers this way.
I purchased about $100 in product which I have not received. Do you have any suggestion on where I can take this matter and how I can get my money back???
I've been searching the Internet there are so many complaints. This company is a scam.
SYRACUSE, NEW YORK -- My credit card was charged for merchandise that was never shipped. I contacted by email several times. One email was replied to saying the goods would ship but never did. I called and was treated rudely. I was eventually told the goods would ship but never did. I filed a complaint with the BBB but the company never responded. I'm appalled at their business practices and will never do business with them again.2 Replies - Latest reply on 01/03/2013Add reply
SYRACUSE, NEW YORK -- Guess I should have done some research before buying from Vitaglo. The Better Business Bureau has given this company an F because of so many complaints. I live in the same darn town the company is located, but as I am disabled and they offer free shipping, I decided to have my order shipped. Over 2 weeks, and still no order. They state "we ship most orders within 24 hours." That is total bologna. They do not reply to emails and are completely rude when speaking with them. I learned my lesson and will not buy from them either online or in their store again. 2 Replies - Latest reply on 11/30/2012Add reply
Ordered product. Never received product or warning not getting. Called and was told would be refunded. Never was refunded. Called again and guy hung up on me. 1 Replies - Latest reply on 03/24/2009Add reply
Vitaglo. Com can never be trusted... I ordered mega-mass, a protein shake and it never came... I emailed them and they sent me a one liner saying it would ship the next day... It eventually never came... Then they stopped replying to my emails
1 Replies - Latest reply on 02/12/2009Add reply
I started calling them and they said they didn't even have that product... They were waiting on it... I told them to cancel my order eventually after one month... I hope I get my money back on time
never buy from them!