VRBO and the MONEY LADDER
1011 W 5TH STREET SUITE 300 AUSTIN, TEXAS -- As vacation rental property owner I advertised on VRBO. I had renters that destroyed my personal property; let their dogs urinate on my wall to wall carpet; after check-out made duplicate keys without ... read full review1 Replies - Latest reply on 02/03/2011
Just because you are going through VRBO.com DO NOT be fooled into thinking you are renting a legitimate vacation rental. I answered an ad on the resort website for a penthouse unit in Myrtle Beach which ... read full review1 Replies - Latest reply on 07/15/2010
They posted my negative review of a property - which two people found useful. Next thing I know I have a note from VRBO saying the review they posted wasn't posted, and an email from the property owner ... read full review4 Replies - Latest reply on 06/08/2012
I posted on VRBO for a couple of years, but it really became impossible - they do not have a phone# for customer service, and when you send them an email, it's takes at least a week for them to respond. However. their fees grow with an astronomical progression: it more than doubled in 2 years.
2 Replies - Latest reply on 01/22/2010Add reply
I say - stay away!
RHINEBECK, NEW YORK -- VRBO stands for Vacation Rentals By Owner and it is just that-- a website geared to helping owners rent their properties NOT helping travelers have a nice vacation. I rented vrbo.com/182419 "Secluded ... read full review3 Replies - Latest reply on 07/04/2013
GILBERT, ARIZONA -- [The] owner of the residence on 1000 block of N. Sparrow St, Gilbert, AZ, is a poor reflection on how VRBO attempts to conduct its business. After repeated complaints that he had not refunded our security deposit, he finally said he sent it. Weeks later, after further complaints, he said he would reissue a check. He took the cost of the stop check and the overnight express delivery of the check, for a total of $60, out of our refund. Why was it that he had to charge us for these issues? Why was it that he had to send the check in the most expensive way possible, after dragging his boneless heels for MONTHS? I will never do business with that shady man. He is to be pitied.
We are to be reimbursed $60. Thanks for listening. Now, can you do something to help us? Thanks, T.S.