VRBO and the MONEY LADDER
1011 W 5TH STREET SUITE 300 AUSTIN, TEXAS -- As vacation rental property owner I advertised on VRBO. I had renters that destroyed my personal property; let their dogs urinate on my wall to wall carpet; after check-out made duplicate keys without ... read full review1 Replies - Latest reply on 02/03/2011
Had a negative experience with the owner of a rental property #499787, associated with Victory Luxury Rentals in Miami, through VRBO.
Apparently, negative reviews are not accepted, so you have no idea what you are getting into and there's no recourse when things go bad. I would not recommend booking through this site.
BRADENTON, FLORIDA -- The majority of the guests stated that this was the most relaxing wedding reception ever! The house is perfectly placed on the Manatee River and we thoroughly enjoyed the use of the dock. The game room was amazing and the rest of the house was very well kept. What a memorable and wonderful week of memories you allowed us to create with the use of your house. This will be a definite place to rent again in the future. Thank you so much for everything!Add reply
CHATHAM, MASSACHUSETTS -- Owner very blasé about communicating during rental process. Made it seem like I was renting her place and when pressed to do the deal over the span of 10 hours, never returned phone calls or emails. Finally sent an email at 9:30 pm saying her broker already rented the place. Very bad business and interpersonal skills. This is eight days prior to rental period. I guess it never occurred to her that time is rather important when trying to do last minute scheduling. Obviously I would not recommend trying to deal with her.Add reply
Not Pet Friendly
My only personal review is in the attempt to book the property. They are not pet friendly. In the exact words of the owner, "Our greatest concern with accepting your beloved pet (we have dogs too and ... read full review16 Replies - Latest reply on 02/24/2011
VRBO #149919 in Park City, Utah
PARK CITY, UTAH -- We were excited to stay at this rental because the reviews on VRBO all sounded so wonderful. Didn't know at the time that VRBO owners have control over posting their reviews, so potential renters will ... read full review
I posted on VRBO for a couple of years, but it really became impossible - they do not have a phone# for customer service, and when you send them an email, it's takes at least a week for them to respond. However. their fees grow with an astronomical progression: it more than doubled in 2 years.
2 Replies - Latest reply on 01/22/2010Add reply
I say - stay away!
GILBERT, ARIZONA -- [The] owner of the residence on 1000 block of N. Sparrow St, Gilbert, AZ, is a poor reflection on how VRBO attempts to conduct its business. After repeated complaints that he had not refunded our security deposit, he finally said he sent it. Weeks later, after further complaints, he said he would reissue a check. He took the cost of the stop check and the overnight express delivery of the check, for a total of $60, out of our refund. Why was it that he had to charge us for these issues? Why was it that he had to send the check in the most expensive way possible, after dragging his boneless heels for MONTHS? I will never do business with that shady man. He is to be pitied.
We are to be reimbursed $60. Thanks for listening. Now, can you do something to help us? Thanks, T.S.