World Wide Auto

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1.0 out of 5, based on 3 ratings and
6 reviews & complaints.

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Good Company - Would Buy From Them Again
Posted by on
WEST VALLEY CITY, UTAH -- I have read some troubling reviews on this site and on ripoff report about World Wide Auto located in Utah, California, and Colorado.

Below is my experience with the company.

I say a listing on eBay for an Infiniti M35 2006. I was purposely searching for SALVAGE cars and had some idea that in addition to the cost of the car I would be paying for repairs.

The auction ended and my first and second offers were refused. I looked on their Web site getwwa.com as well as 1stsalvageauto.com (why they need two I don't know, perhaps one is for California only or two companies are working as one).

I saw the car I wanted listed on their website. I called and put in an offer which was countered by an offer of $200 more. Looking back I wish I would have held firm to my offer...but it wasn't a big difference in price.

As I was looking at the pictures the car was a front end collision. Damage to bumper, radiator core, headlights, bumper support, hood, fender. I asked for more pictures and the person was nice enough to take some new pictures.

Here is where you need to work a different angle. I had already put down my $1,000 deposit (non-refundable so make sure you REALLY want the car). As I was asking for pictures and questions the guy I was working with seemed to get irritated like he had better things to do. This is at their LA, California office. Better to NOT pay first and ask all your questions and have the pictures taken of where you want to see damage. I don't think they like doing this but it is your money so you should make sure you ask for what you want, if they seem irritated call their Utah office and you will get better results. I think they deal more with body shops than individuals and the shops just want the cars, as an individual I was more concerned with my repair costs.

I had asked for pictures of where the damage was, and that is where they got it wrong, most of these places don't want to give you a picture (detailed) of the damage. But be persistent so you know how much you will need to repair. In my case I had budgeted for $2000 and I am going to need to pay $3,500 because the front driver fender wasn't working and the seatbelts are busted. Two things I think they could have told me about.

NOTE: If the airbags are deployed then in most newer cars the seatbelts lock and need to be replaced. I did not know this. Also, check your state if you need to have airbags in TX as far as I know you do not. I will let mine go unrepaired for a few more months due to my higher repair costs.

Another item I didn't know was busted was the radiator core support. If the front is hit pretty good then you need to replace this part as well, it runs about $500.

I contacted the Utah office (corporate) many times and the people there are AWESOME! Very friendly and I always spoke to a PERSON. The financial transaction went smoothly.

After the funds were cleared I found someone to transport the car for $600.

NOTE: The company might tell you they can ship for less, it is not a LIE, it is just how long do you want your car to sit. Ignorant people will think it is WWA's fault. It is dependent on the DRIVER who picks up your car. IF they want to ship your car for $400 they will do it BUT if someone is going to pay them $600 and they have room for only one more car...you got it right, your car will sit at the car dealer lot. So, be realistic on your time frame. If you have months that you can wait then low ball the shipping offer, if you want it that week you need to pay at least $600 to go to TX a little bit less and more depending on your location. I used 1st Ones 2 Leap and they were GREAT, would have them ship again. These ppl are brokers and put your shipping price on a dispatch, so they get a cut. If you know a driver independent personally, you may be able to get it less than what I paid.

NOTE: I asked WWA in California to wrap the front so it didn't get water damage on the way over...they refused. So again, they need to work on their customer service. Would have been a small thing to do for a customer.

I got my car within 2 weeks from my initial down payment. I have all the parts ordered (try www.car-part.com or primeparts.com or partsbin.com) I will be rebuilding over the Holidays. No frame damage so that is good.

In closing, it is usually better to go in person to see a vehicle that way you can assess full damage. But, in this age on online deals I took a chance and it turned out very well. My car retails for $22,500 with all the options that it has and I will end up paying $13,500 after the repairs are done. Almost $9,000 savings...in my book that is a good deal.

This company is NOT NOT NOT a scam, they are not liars. If you really want a car I suggest asking for SPECIFIC pictures before down payment. IF they are rude call their UTAH office. This company ships hundreds of cars a month. Their corporate office is AWESOME! Overall I had a good experience and learned a few lessons about repairs. I would buy a salvage car from these guys again.

Whoever complains about repair costs or damages they had to pay must not be too bright...these cars are SALVAGE, typically insurance estimated that the repairs would cost more than the car or some percentage of the cars present value ~70-80%. They have to pay dealer (stealer) prices so their repair cost way more. Anyone that bashes World Wide Auto must not have done their due diligence. I had no problems.

One thing they need to do better is get better CAMERAS, that complaint I do agree with other posters. They need to take BIGGER and BETTER pictures. Could be part of their way to make the cars look better but...not really a scam, just trying to put a pretty face on an ugly girl.

NOTE: My car started and lot drove. "Lot Drive" can be tricky wording in the salvage world, some companies it means it can go forward and backward 6 inches. With these guys they actually drive it about 15 mph around the lot. My car drives fine, no warning lights except the airbag and no steering or transmission issues.

Everyone's mileage may vary BUT my experience was Excellent.
     
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Alain on 12/17/2010:
If you are not good at this business, do not enter in to it. You do not settle on a car until you see it. Lesson learned.
Ken Browning on 03/13/2012:
I am tickled you are thrilled with the folks at WWA. I bought 3 vehicles from them and all 3 had much much much much more damage then they reported both in writing and by phone. All 3 had been stretched, pulled and jacked around to appear better than they were. All 3 had been damaged beyond any repair by them, not in the wrecks. All 3 had the windshield openings stretched open with windshields put in to make them look undamaged. The F150 had a 4" gap between the glass and the frame. This was hidden by the way they took the pics. The Excursion had the roof jacked up so far the base of the jack had gone through the floor and through the transmission case. All 3 had the frames cold pulled which destroyed any possible frame repair. The F150 and the F350 had the frames actually broken and not by the wrecks. The F150 they had cut the wiring harness off at the firewall and tossed it. They had stuck a headlight into that truck with string holding it in place. These people are in fact scams and ripoffs. I have sent 1stsalvageauto messages asking them if they are associated with the thieves at WWA. Their response is, we off insurance and damage vehicles for sale. The fact that they dance around and refuse to answer my very simple question speaks volumes. I have filed a complaint with the Utah AG's office and intend to do so with the California AG against 1stsalvage also.
long island NY on 08/07/2013:
I purchased a 2006 lincoln Navigator from them a couple of years ago. The vehicle was a total wreck. They sure know how to take pictures. From the pictures and conversation, I was told that the windshield and part of the windshield need to change. I had to change the entire roof plus the windshield frame right side. The pictures had both quarter glass on ,I received the vehicle without one quarter glass. Inside the vehicle was terrible and all the lights had to be changed, they had them tied with wires in order to take the pictures. Buyer beware. I would not buy anything from these guys anymore. FYI they are lawyered up as well, they are professional scamers. You will not win, JUST DON'T BUY FROM THEM. They know powerful people in UTAH, NOTHING WILL HAPPEN TO THEM.
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Trickery, Misleading, Liars
Posted by on
Rating: 1/51
CALIFORNIA, UTAH -- So I bought a wrecked Silverado Duramax from Getwwa a few years ago and I'm still chapped over it. Let me say I've been rebuilding salvage title autos for over 15 years. I found there site and seen this truck they were asking 13k for it it was a couple thousand less than most. The pictures looked as most do. The things a body man will look for appeared good. The windshield was crack free, the side glass was unbroken. Headlights were undamaged. It appeared to be a light roll over. The back bumper was slightly damaged on the one side of the box. I called and spoke to Jesse on the phone. I asked about the roof and if it was fixable he said it was and then I asked about the drivers rear were the damage was to the back bumper. I asked if it was hit hard at there I was concerned if it had frame damage and if the wheel was struck. He said the wheel was not hit. And if the frame was bent it wasn't noticeable. So I talked them down to 12 and said I would have them ship it to me for the 400 they quoted. Well 4 months later I finally received the truck. Not the two weeks they said it would take. So inspected the truck. The roof was jacked up into place and the wrecked the floor board by jacking the roof up. They had a new windshield in place. It was only touching in three spots. I could put my arm in between the cowl and the glass. The side windows were duck taped into place. The headlamps were zip tied in. And the bumper was jacked out. The front suspension was missing.

They had the front knuckle Jimmy rigged to the truck to mount the wheel. The tie rod welded in place. By them jack the roof up and wrecking the floor the truck needed a cab clip. They had the front end zip tied together making it appear to be undamaged so not knowing that. The cooling system was junk. The jack out the rear box and bumper replacing the wheel then lying about the damage. So the rear was bent frame was up six inches. So I replaced front and rear bumper, core support, radiator, intercooler, ac condenser, fans, both fenders, headlights, hood, cab, doors, computer was missing they said it lot drove ( sure without the ecu and tcm) frame, drive shaft missing, rear end was bent the drivers wheel wouldn't even turn, front diff, both front axles were missing, steering rack, the box, and the exhaust was missing. Seats were all bent from jacking the floor causing the mounting to all bend. so when it was said and done I bought the truck for 12k and put 19k in it. So 31k in this truck.

So I will keep put up these reviews until something is done. I know in the state of Wisconsin it is illegal for a salvage dealer to alter a vehicle prior to selling it. I think the law needs to step in with these people!
     
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World Wide Auuto getwwa.com SCAM
Posted by on
SALT LAKE CITY, UTAH -- Getwwa.com SCAM Artists !!! LIARS !!! RIP OFFS !!! ‎ - ‎ - 2010-05-23
Never buy anything from them they are Liars and Scammers, they buy completely wracked cars on the auctions then fix appearance to make it look better, make pictures promise you that car starts and runs and sell it to you 5 times more expensive. I bought two cars from them the guy named Santiago told me over the phone that cars start and run perfectly he said the engine and transition in great shape when I got those cars they were complete mess, the engine brooked in two pieces, most parts of transition missing those cars did not have any part that could be reused, the cars inside were in human blood and human flash, this company charged me $5,000 and $5,500 I still have those cars because it is impossible to fix. All body of the car was painted to make it look better. My mechanic was in shock he has over 25 years of experience and he never seen anything like it. When I called them back and told them that they broke the promise about at least engine and transition LIARS Santiago and Rosa told me to do not bother them anymore.
On top of all from the beginning they were very unprofessional instead of sending me my cars within two weeks like they promised, I got my cars in two month or so. Stay away from them, do not believe any good reviews.
One more thing I found another website later named http://www.autoauctionhelp.com/ great guys honest and everything they showed me cars like this are sold for $1000-$1200 and even junk yards do not buy them because there are no good parts there at all.
Check out http://www.autoauctionhelp.com/ first and you will see, I also have a pictures of those cars if you need them I can send them to you I have pictures from getwwa.com and real one which I took when the cars got here, so DO NOT BE A FOOL like me and do not let them to rip you off. STAY AWAY FROM GETWWA. COM

IF you need a pictures or have any questions contact me
     
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User Replies:
Alain on 05/29/2010:
Inspect autos before you buy them. A salesperson can say and promise anything, but it does not matter unless it's in writing.
Critical_level2 on 05/30/2010:
I went to the site. They sell salvage vehicles. A salvage vehicle is one that was totaled by the insurance company. A salvage vehicle is the same as buying a clunker form a junkyard. A salvage vehicle will never be a perfect vehicle. You need to know a thing or two about buying salvage vehicles and be ready to rebuild them.
Sheriffs Uncle on 05/30/2010:
Of course they paint and clean them to make them look better. duh They've been wrecked. I have a couple of bridges for sale if you are interested.
Sheriffs Uncle on 05/30/2010:
Nice little advertisement for the new website you found.
Wades on 12/16/2010:
Nice pump for your website. It is a shame you need to pretend to be someone to get your website listed.

I bought an Infiniti M35 from World Wide Auto, I did my research before I bought the car. I saved over $9000 including the repairs, front bumper, hood, fenders, headlights, radiator core, radiator, and bumper rebar - $3,500. ACV $22,500 with repairs I paid $13,500. I did them myself. My car lot drove and was fine.

READ DISCLAMERS, it is AS IS WHERE IS. EVEN Copart has the same disclaimer. Even if it drives when they pull it on the lot they can't GUARANTEE it will run fine. THESE ARE SALVAGE AUTOS. You are taking a risk.

TO AVOID risk you should have gone and personally inspected the car or delt with a LOCAL salvage yard. Not the companies fault you are a MORON.

$5,000 is pretty cheap for an auto. You must not know how to do repairs very well.

That website you posted is lame. You can just go direct to copart.com

You are still bidding and need a dealers license or broker who takes a 5% cut plus other fees, so I doubt you will save that much more by going to a salvage dealer.
trmn8r on 12/16/2010:
The website you linked to is a joke. There is a Mercedes S600 listed for $0, and in the text there are several grammar/spelling errors. And this website seems to advertise salvage title cars. I would RUN from www.autoauctionhelp.com if I were looking for a good used car.
medo on 01/12/2012:
I went to the actual place in los angeles to look at the cars, and they do fix them up to make them look better. the first car I bought from them wasn't that bad, but the second, that's where there was more damage then on the pics. so if you plan on buying I would recommend to look at the car in person. (the second car I bought they wrote down replace bumper,fender, light) but in fact I had to do much more (including axle, struts, knuckle etc) I learned my lesson =[
ORGANISED CRIME TASK FORCE on 07/31/2013:
WE HAVE BEEN LOOKING INTO THIS OPERATION .TOO MANY COMPLAINTS FROM BUYERS
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World Wide Auto Is A Rip Off Company Beware Of Them!
Posted by on
Rating: 1/51
GARDENA, CALIFORNIA -- I made an offer on a 2014 Ford Escape SUV. They accepted my offer and I placed a $1000 deposit via my credit card . They sent me the contract via DOCSIGN electronically and I signed it and send it back. They sent me an invoice for the balance and I wire transferred the balance through my Chase bank.

I tied to pick the car up, but after several procrastination, they said that the SUV is not available and they wanted to refund my money. I did not want the money I paid, I wanted the SUV I bid on and paid for but they refused to give me the vehicle.

They still have my money and the vehicle. I am looking for an attorney to sue them for violating the sales contract that they and I signed. Please if you know any good lawyer contact me. husseinsafi@Aol.com
     
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The company is a scam, do not trust
Posted by on
Rating: 1/51
LA -- We bought a car recently, and so far it has been a nightmare. I would not purchase from them ever again, they patch up the cars to look better than they really are, including ALL of the airbags, front, sides, A pillars, everything. They put lots of time into making the car look better than they really are, even if you bring your mechanic he cannot tell you what's wrong until they start working on it. You will not make money off these cars, they take out the good parts/tires and sell them, and put used parts on the cars.

If it's too good to be true, it simply is.
     
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THESE GUYS ARE SCAMMERS
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These guys are a scammers, like the other review I read on here santiago said that both cars were in great condition internally only cosmetic damage, well, when I received the 300c first airbags, rims, aftermarket intake and navagation, were gone, so I took it up with my shipper and he showed me proof were the car was released in this way, so I called santiago and he said that he would look for the part on there yard and let me know if he found them, of course they didn't, then that car didn't turn on, even though he told me it ran great, so I took it to the dealership and they said it needed a new motor, the crossfire did turn on but did not run, all the undercarrige was gone, the frame was all bent, and well a POS, I ended wasting 14000 on both cars and shipping and other parts, but sold both for a grand total of 7850, so I lost about 7000, for a 21 year old that's a lot of money.

I started moving cars since I was 18 and I have always made a great profit on them, but this was the only company that cost me money, now I just stick with copart, or erapairables but with companies with good reviews, but don't do any business with WWA, they will lie to your face, and act like theres nothing wrong, if the deals seem to good true THEY ARE!!!
     
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