Infinity insurance company Complaint - Car Thefy Investigation
I reported my car being stolen to Infinity and their only concern is fraud. At every request you I dispute is the threat of not processing my claim. They have treated me like a criminal trying to commit fraud. They request bank statements, credit reports, income information. and any of your personal information that has nothing to do with your claim. What was really troubling they never asked how much I invested in the car which was a $6000 dollar down payment. I have never been late on my payments.
Their staff is geared to try and not pay you for your claim. They want to try and find a reason not to pay by any discrepancy they can find. If their are more than one witness they try and find anything whether relevant or not so they can say you did not tell them the truth in order not to pay.
I suggest strongly not to use them for any insurance purposes. They will do their best not to pay a legitimate claim on a technicality