Wyndham Vacation Resorts Complaint - Wyndham Vacation Resorts Rip Off
We went to the Wyndham Vacation resort sales pitch in San Antonio....WHAT A JOKE! I will start by saying that we got there and they give you a form to fill out "to save time on the sales pitch". This form asked for all your personal information, i.e. name, address and SSN...REALLY?! There was a disclaimer that you would give Wyndham permission to run your credit. I stopped right there and took that paper with me, there is no way I am going to give my SSN out, there is no reason for them to have it. Well the deception started...everyone was friendly and willing to give us the BEST VACATION DEAL EVER! Well, we went in knowing we were not going to buy anything. We were just fulfilling our 90 minute sales pitch obligation, which they would give us a $200 gift card at the end. Luckily the sales office was 5 minutes away from the hotel where we were staying. The sales person started with six question to figure out how we like to travel. How long we travel, etc. I am a 4 day 3 night type of vacationer. I don't like to be away from home much more than that, I am ready to get home and sleep in my own bed at that point. The sales person looked at me a little funny because I said that, oh well! Then the sales person was going to "price out" my future vacations...this is so off when it comes to numbers. A few of the destinations we could stay with friends a few night, so that in itself saves money. Well, the sales person did not want to count that so we had to give another destination....whatever. Talk, talk, talk.... then the 10 minute video was shown to us, boring and seems liked hired actors. The "families" didn't even look like they could be related. From the beginning we got a feeling that this was all a SCAM. But we listened. Then after the video, we were shown how much taking a vacation over the next 30 years would cost. Mind you, the sales person used 7 days, when I told them we go for 4 days 3 nights...lets compare apples to apples shall we? Not in their case...The figure they came up with was 130K for the 30 year period...ha ha! I also let them know that I have a lot of connections in the travel and hospitality business so I didn't pay full price for things and if you shop around you can get better deals. Then we were taken to the property to view the rooms. They were nice, but everyone vacations differently. The rooms were over the top and just not what we needed. Well at the end the sales person was going to ask me if I wanted to sign up, to say YES or NO. Oh, I forgot to mention that I told the sales person once we got there, we were buying a house...the sales person didn't seem overly concerned. There is no way I was going to jeopardize by home for some crazy time share. The sales person closed with well, it will be 25% down, around 16K and how would you like to pay for that? People have lost their mind... Then when we said NO, they did the obvious, T. O. (turn over) I knew that was coming. The "manager" came over and said so how do we get you signed up. I told him the same thing that we were buying a house and didn't want my credit run or jeopardize my future home. The sales manager did not care. He came with a cheaper option. The first option was $68,000 for 308,000 points and the second option was 64,000 the sales manager lost his mind. When I say NO, I mean No. Then the sales manager had the Gaul to interrogate us about our home purchase. Who is your realtor? I said, what? I am sorry but that is none of your business. Then went off to say that he sold homes before, so he could help. Then was asked who is your builder and not nicely, more in like you better tell me. HE offended me by the way he felt entitled to interrogate us at this point said do you not understand that we are not going to buy anything. As he and I both knew that this was a no obligation to buy sales pitch. That we completed our end of the deal by coming here and we said NO. He got annoyed and said let's get you checked out. They are nuts selling something for so much money and when we told them we go on vacations when we can and it's normally for 4 days and 3 nights. If we can drive we do. They try to pressure you to buy, their Jedi mind tricks did not work. It goes back to the old saying, "if it's too good to be true..." I am strong willed and when we got there we were not going to buy a thing. We did get our $200 AMEX gift card and enjoyed spending it a lunch. The sales pitch was actually 2 hrs not 90 minutes. Just a warning, if the Wyndham sales team are so desperate to sell and feel they have the right to interrogate you because you chose not to buy, just imagine how they will treat you when you become a member and have a issue...no thanks!