Churches Chicken - This is too bad
HOUSTON, TEXAS -- My family love churches chicken and we love them more because their chicken is bigger than any other chicken place. BUT for the past few times we have been disappointed with Churches. The first time we got some chicken they gave us the wrong order. We ordered Mix chicken and they gave us all dark. We had to drive a 20min drive back for them to fix it. Then we got one piece that was either sour or left out to long because it stunk, after you bit into it. We immediately called and let them know. The manager said when we come back in to let them know and he gave us his name. So the second time we went we forgot to let them know and we order the same thing. This time we checked it before we left. BUT! again when we got home and taste one piece it was sour or had been left out to long before cooking. We called again and the manager said he couldn't believe it so he wanted us to bring it back and said that he will replace it. Of course it was a 20min. dirve and we told him that and we explain to him this is the second time and why would be lie when we order a 12 piece and its only one piece. So again he said he would replace it when we come in. NOW!! on March 27th, 2012 we stopped there and got a 8 piece mix with a side of mash potatoes which is their advertise special. The location is
13350 Alameda Rd. Houston, TX 77045
we left and went home to eat and they gave us all dark meat again. By this time of visting them I was mad. I had to dive the 20mins back to get the order corrected and the ladies there wanted to argue with me that if they give me at least 3 pieces of white meat that it's mixed. I told them that is not true according to their manager which I have forgoten his name, and had to decribe him to them so they could know that I spoke to him, that its suppose to be 2wings, 2 drumsticks, 2breasts, and 2thighs. She again wanted to tell me that I was wrong. I told her again the samething and asked for her manager. She said he was not there and she gave me the correct combination and I then explain that I also wanted to get my other to pieces, for the inconvience they have put me through. I really hate it because we did love Churches. We have now decided that we are not going to Churches again.