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Hotmoviesale.com - Scam, fraud and theft
movie " into the wild" for $3.77 - Complaint
Review by honyano on 2012-06-23
Rating: 
Charged my account for an order I placed, then didn't even have it in stock, and still charged my debit card. they say that they don't charge the card until the movie ( item ) has been shipped. they don't even have the movie in stock. why are they charging my account. for something they don't have and they even say that they won't charge until item ships. if anyone can put these people in jail for theft, then do it.
Comments:
Posted by FoDaddy19 on 2012-06-23:
That website looks rather shady to me. Any website with "Wait, don't go, we've got an extra-special deal for you" pop up ad when you try to leave the website shouldn't be trusted IMHO.
Posted by Wally86 on 2012-06-23:
I have been to websites like that before. And they are total scams and should be avoided at all costs.
Posted by Supportteam on 2012-06-25:
Hello, I'm Jack from the HotMovieSale Support team.
We take all comments about our products and services very seriously.
It is our policy to charge for an order only once the item is about to be shipped. As you claim that your item is out of stock and not shipped then this is to confirm that you are not charged for this order.
Though I believe that you are referring to Authentication Transaction on your account. When an order is placed, we use Authentication Transaction to verify the info with the bank. Normally, this transaction is voided within 3 to 5 business days by the bank.
Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.
To contact us, please visit http://www.hotmoviesale.com/support/
We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.hotmoviesale.com/store/testimonials.aspx
Sincerely,
HotMovieSale.com
We take all comments about our products and services very seriously.
It is our policy to charge for an order only once the item is about to be shipped. As you claim that your item is out of stock and not shipped then this is to confirm that you are not charged for this order.
Though I believe that you are referring to Authentication Transaction on your account. When an order is placed, we use Authentication Transaction to verify the info with the bank. Normally, this transaction is voided within 3 to 5 business days by the bank.
Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.
To contact us, please visit http://www.hotmoviesale.com/support/
We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.hotmoviesale.com/store/testimonials.aspx
Sincerely,
HotMovieSale.com
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