Vonage - Greed Greed
Phone Service Land Line. - Complaint
REDDING, CALIFORNIA -- I 1 week ago connected to Vonage in thought of saving money, not thinking at the time of the stress I would endure through this company, The order process went well I guess when you want money that is when everything is in order, I did not understand a lot that was said however was told not to worry that I could use my land line with the service, they also let me keep my old number for Charter, I got the modem and connected trying to use my land phone and only got a message that I need to check my internet connection.
So I called them thanks to a neighbor letting me have use of a cell phone. I was then walked through form a lady on making sure that I had the right connection and told me to see if I could log onto CNN on the internet. I am disabled and under doctors care for medical issues. Cannot be without my phone service. I was told that the lady would get back to me in the morning to see if I had service. Seems to me I will be getting the run around here.