Tommy Hilfiger - The waterproof is true?
Watch - Complaint
RIO DE JANEIRO -- Dear,
I bought a Tommy Hilfiger's watch at Rio de Janeiro's Dufry to my husband. At the OPERATING INSTRUCTIONS it is written that the watch is WATER RESISTANT to showering or swimming, behind the watch it is written 50M.
However, my husband swam with the watch and got water in it. The watch broke.
I took the watch to Vivara, the authorized service in Brazil and they told me that ANY TOMMY'S WATCH IS WATER RESISTANT. I argued that it is written in the watch and they said that it is written but it is not true...
They want to charge me R$ 330,00, about USD 165,00, to fix the watch.
The watch cost USD 120,00.
I wonder if that's how Tommy works and actually watches are not water resistant.