ServiceMaster - Water Mitigation Scam
NORTHBROOK, ILLINOIS -- Used this service for immediate drying of a basement area caused by water back up from power outage/ sump pump. This company immediately determined all carpet needed to be removed (although they were called within hours of it getting wet). Then they proceeded to dry a concrete floor for 3 days, claiming the walls had gotten wet. our insurance company paid them over $3000 for "removing carpet".Once we saw the detailed bill, we realized we had been taken. They claimed the walls were wet, they had readings and needed to keep equipment there. Total scam- do not use this service!