Acer Aspire S3
Color Resolution Problem of the Acer Apire S3 - Complaint
Review by jinapaly.kh on 2012-10-03
PHNOM PENH -- I am living in Cambodia and I brought a new laptop computer Acer AspireS3 just six weeks ago. I found out the color of the monitor (Resolution) is more shade, more white compare to other computers. When I compare my new computer (AspireS3) with my previous computer (HP ProBook) the color differences are well visible.
My job is mostly related to Website designing. I am very much concern the color resolutions of the computer. Since I am not very professional on the computer field, I borough the computer back to shop (According to them they are Acer Authorized Dealer to Cambodia) where I bought my computer. According to the technician of the shop, my VGA is not support with the window-7. So, I installed the Window-8 deleting my window-7 license version. However, the resolution of the monitor is not gave any changes the shop re-installed the Window 7 License version. The shop technician told me that my computer color resolutions are the same in comparing with the other computers (only Acer AspireS3). But he told me that HP computer colors are much better than the Acer.
Since the computer purchased not more than 6 Weeks and it is still under the warranty period, I asked the shop whether there is any possibility to change my computer to the new one. They did not agree to do it. As there are no any other options, I asked them to buy my computer back under a reasonable price. They agreed to buy the computer back with offering me only 350 US$. I did not agree with them since I bought the computer in the same shop within the price of 850 US$.
So, I am writing this to ACER company consider they will have other options.
Thank You.
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Computer Name: HP ProBook
Processor: Acer intel(R) Core(TM) i3 CPU @ 1.6GHz M350 @ 2.27 GHz
Installed memory (RAM): 4.0 GB
System Type: 32-bit Operating System
My New Computer
Computer Name: AspireS3
Processor: Acer intel(R) Core(TM) i5-2476M CPU @ 1.6GHz
Installed memory (RAM): 4.0 GB
System Type: 64-bit Operating System
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