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United Airlines - 2 Hours Waiting in Line Just for Check In
Time of Waiting - Complaint
Review by Consumer on 2012-12-14
Rating: 
EDMONTON -- A trip to Disney World shouldn't start with a 2 hours standing in line waiting with 2 kids about to passing out because just 2 out of six front desk showed to work, where is the rest ????? First and last time traveling with United
Comments:
Posted by MDSasquatch on 2012-12-14:
Check in online, print your boarding passes at home, and check your bags at the curb. I know this isn't an option for everyone, but it saves a lot of time.
FWIW -- JetBlue is a great airline, they have customer service down to a fine art.
FWIW -- JetBlue is a great airline, they have customer service down to a fine art.
Posted by trmn8r on 2012-12-14:
Did they tell you the delay was because 4 employees did not show up for work? 2 hours is odd, especially with security delays being what they are. However, I have taken international flights that had long check-ins. Hope you had a nice vacation.
Posted by Ben There on 2012-12-14:
I have noticed most check in desks are not completely staffed anymore as most people check in online or at a kiosk and just use the bag drop line.
Posted by Dryer Lint on 2012-12-14:
Let's see...30 min at gate, 15 minutes through security. Good on you to show up at the airport nearly 3 hours ahead of time! Since you showed up so early, I guess it was either stand in line or sit at the gate for all that time - its a wash.
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