Hampton Inn - We Insist on the Manager Resolving This!
60.00 security deposit not returned - Complaint
ROCKWALL, TEXAS -- We stayed 3 nights and checked out on July 1, 2013. The Hampton retained 60.00 deposit for 72 hrs. after. As of today, July 10, 2013 we have not received the credit back into our debit account nor has the general manager returned my phone call. I have called 3 times. I insist this manager return my call and resolve this matter. We had a nice stay at this hotel and will be back in the Rockwall, TX area many times in the future. I do not want this issue to prevent us from booking here again!